Business Development Coordinator / Internet Sales Agent The Ed Martin Auto Group is looking for ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Business Development Coordinator / Internet Sales Agent The Ed Martin Auto Group is looking for ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Customer Service Agent
Indianapolis, IN · Remote
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Customer Service Agent
Indianapolis, IN · Remote
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Customer Success Agent
$45 - $55/hr
This is an entry-level position on a rapidly growing team, offering a chance to make an impact on ... Key ResponsibilitiesManage customer communication, primarily through live chat and emailEducate ...
Customer Success Agent
$45 - $55/hr
This is an entry-level position on a rapidly growing team, offering a chance to make an impact on ... Key ResponsibilitiesManage customer communication, primarily through live chat and emailEducate ...
Customer Service Agent
Indianapolis, IN · On-site
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Customer Service Agent
Indianapolis, IN · On-site
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
IT Service Desk Agent
South Jordan, UT · On-site
$22 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Quick apply
IT Service Desk Agent
South Jordan, UT · On-site
$22 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Multi-Channel Customer Experience Agent
Batavia, NY · On-site
$19/hr
The agent manages a variety of customer interactions, including inbound and outbound calls, email ... Alternate weeks focused on live chat and digital contacts without taking incoming calls. * Deliver ...
Multi-Channel Customer Experience Agent
Batavia, NY · On-site
$19/hr
The agent manages a variety of customer interactions, including inbound and outbound calls, email ... Alternate weeks focused on live chat and digital contacts without taking incoming calls. * Deliver ...
Customer Service Agent
San Jose, CA · On-site
$17.13/hr
Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
San Jose, CA · On-site
$17.13/hr
Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
San Jose, CA · On-site
$17.13/hr
Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
San Jose, CA · On-site
$17.13/hr
Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
$51K - $80K/yr
Omar Soudani - State Farm Agent, a prominent player in the insurance industry, is seeking dedicated ... Responding promptly to customer inquiries via phone, email, and live chat. * Providing information ...
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$51K - $80K/yr
Omar Soudani - State Farm Agent, a prominent player in the insurance industry, is seeking dedicated ... Responding promptly to customer inquiries via phone, email, and live chat. * Providing information ...
Customer Service Agent
$33K - $41K/yr
We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Customer Service Agent
$33K - $41K/yr
We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Customer Service Agent
Detroit, MI · On-site
$33K - $41K/yr
We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Customer Service Agent
Detroit, MI · On-site
$33K - $41K/yr
We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Customer Service Representative - State Farm Agent Team Member
Wales, WI · On-site
$35K - $50K/yr
Responding promptly to customer inquiries via phone, email, and live chat. * Providing information ... Agent is an equal opportunity employer and encourages applications from individuals of all ...
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Customer Service Representative - State Farm Agent Team Member
Wales, WI · On-site
$35K - $50K/yr
Responding promptly to customer inquiries via phone, email, and live chat. * Providing information ... Agent is an equal opportunity employer and encourages applications from individuals of all ...
BDC Agent with Experience preferred for our Buying Center location - growing market, good hours ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
BDC Agent with Experience preferred for our Buying Center location - growing market, good hours ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
BDC Agent with Experience preferred for our Buying Center location - growing market, good hours ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
BDC Agent with Experience preferred for our Buying Center location - growing market, good hours ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
BDC Agent with Experience preferred for our Buying Center location - growing market, good hours ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
BDC Agent with Experience preferred for our Buying Center location - growing market, good hours ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
BDC Agent with Experience preferred for our Buying Center location - growing market, good hours ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
BDC Agent with Experience preferred for our Buying Center location - growing market, good hours ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
BDC Agent with Experience preferred for our Buying Center location - growing market, good hours ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
BDC Agent with Experience preferred for our Buying Center location - growing market, good hours ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Automotive BDC agent
Wallingford, CT · On-site
$15 - $20/hr
Automotive BDC Agent Executive Honda Wallingford, CT. Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Automotive BDC agent
Wallingford, CT · On-site
$15 - $20/hr
Automotive BDC Agent Executive Honda Wallingford, CT. Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Automotive BDC agent
Wallingford, CT · On-site
$15 - $20/hr
Automotive BDC Agent Executive Honda Wallingford, CT. Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Automotive BDC agent
Wallingford, CT · On-site
$15 - $20/hr
Automotive BDC Agent Executive Honda Wallingford, CT. Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Automotive BDC agent
Wallingford, CT · On-site
$15 - $20/hr
Automotive BDC Agent Executive Honda Wallingford, CT. Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Automotive BDC agent
Wallingford, CT · On-site
$15 - $20/hr
Automotive BDC Agent Executive Honda Wallingford, CT. Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Entry Level Live Chat Agent information
What are entry level live chat agents?
Entry level live chat agents are customer service professionals who assist customers through online chat platforms. They typically answer questions, provide support, and resolve issues related to products or services in real time. These positions are often suitable for those new to customer service, as they require strong communication skills but usually offer on-the-job training. Entry level live chat agents work for a variety of industries, including retail, technology, and finance. The role often provides flexible scheduling and can sometimes be performed remotely.
What are some common challenges faced by entry level live chat agents and how can they be overcome?
Entry level live chat agents often encounter challenges such as managing multiple conversations simultaneously, handling difficult or upset customers, and quickly learning a company's products or services. To overcome these, it's helpful to develop strong multitasking skills, remain calm and empathetic under pressure, and take advantage of training resources provided by the employer. Regular feedback from supervisors and collaborating with more experienced team members can also accelerate learning and improve performance.
What are the key skills and qualifications needed to thrive as an Entry Level Live Chat Agent, and why are they important?
To thrive as an Entry Level Live Chat Agent, you need strong written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and ticketing tools is often required. Excellent problem-solving abilities, patience, and a customer-focused attitude help agents stand out in delivering positive experiences. These skills are crucial for efficiently addressing customer inquiries, ensuring satisfaction, and maintaining brand reputation in a digital environment.
What is the difference between Entry Level Live Chat Agent vs Customer Service Representative?
| Aspect | Entry Level Live Chat Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic communication skills | High school diploma or equivalent; customer service experience |
| Work Environment | Online, remote or call center setting | Call centers, retail, or office settings |
| Industry Usage | Primarily in e-commerce, tech, and online services | Retail, telecom, banking, and various industries |
Both roles involve assisting customers, but Entry Level Live Chat Agents focus on online chat support, while Customer Service Representatives may handle calls, emails, or in-person interactions. The chat agent role often requires quick typing skills and familiarity with chat platforms, whereas customer service reps may need broader communication skills. Understanding these differences helps job seekers choose the best fit for their skills and career goals.
More about Entry Level Live Chat Agent jobs
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What are the most commonly searched types of Live Chat Agent jobs? The most popular types of Live Chat Agent jobs are:
What states have the most Entry Level Live Chat Agent jobs? States with the most job openings for Entry Level Live Chat Agent jobs include:
What job categories do people searching Entry Level Live Chat Agent jobs look for? The top searched job categories for Entry Level Live Chat Agent jobs are:
Business Development Coordinator / Internet Sales Agent
Anderson, IN • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 7 days ago
Job description
Business Development Coordinator / Internet Sales Agent
The Ed Martin Auto Group is looking for Business Development Coordinators to accommodate our growing business! Every employee with Ed Martin Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!
Benefits
Responsibilities
Qualifications
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The Ed Martin Auto Group is looking for Business Development Coordinators to accommodate our growing business! Every employee with Ed Martin Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!
Benefits
- Medical, Dental, Vision Insurance
- Life Insurance
- 401k
- Paid Training
- Flexible Work Schedules
- Paid Vacation
- Employee discounts on products & services
- Growth opportunities
- Health/Wellness
Responsibilities
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
- Utilize Customer Relationship Management tracking system daily
Qualifications
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Great communication skills
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.