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Entry Level Live Chat Agent Jobs (NOW HIRING)

Lotto.com

Customer Success Agent

Jersey City, NJ

$45 - $55/hr

This is an entry-level position on a rapidly growing team, offering a chance to make an impact on ... Key ResponsibilitiesManage customer communication, primarily through live chat and emailEducate ...

[solidcore]

Client Experience Agent

OR · Remote

$15.75 - $21.25/hr

[solidcore] is looking for a full-time Client Experience (CX) Agent to join our CX Operations team ... Monitor and respond to live chat messages, managing multiple concurrent conversations while ...

Seminole Toyota

Internet Sales Agent

Sanford, FL

$120K/yr

Internet Sales Agent At Seminole Toyota, we strive to make every customer a customer for life ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Seminole Toyota

Internet Sales Agent

Sanford, FL · On-site

$120K/yr

Internet Sales Agent At Seminole Toyota, we strive to make every customer a customer for life ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Seminole Toyota

Internet Sales Agent

Sanford, FL

$120K/yr

Internet Sales Agent At Seminole Toyota, we strive to make every customer a customer for life ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Seminole Toyota

Internet Sales Agent

Sanford, FL

$120K/yr

Internet Sales Agent At Seminole Toyota, we strive to make every customer a customer for life ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Amicis Global

IT Service Desk Agent

South Jordan, UT · On-site

$22 - $25/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

Alphabe Insight Inc

Customer Service Agent

Detroit, MI

$33K - $41K/yr

We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner

Alphabe Insight Inc

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner

Liberty Honda

BDC Agent

Hartford, CT

Business Development Center Agent Liberty Honda Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates

Liberty Honda

BDC Agent

Hartford, CT

Business Development Center Agent Liberty Honda Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates

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Entry Level Live Chat Agent information

What are the key skills and qualifications needed to thrive as an Entry Level Live Chat Agent, and why are they important?

To thrive as an Entry Level Live Chat Agent, you need strong written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and ticketing tools is often required. Excellent problem-solving abilities, patience, and a customer-focused attitude help agents stand out in delivering positive experiences. These skills are crucial for efficiently addressing customer inquiries, ensuring satisfaction, and maintaining brand reputation in a digital environment.

What are some common challenges faced by entry level live chat agents and how can they be overcome?

Entry level live chat agents often encounter challenges such as managing multiple conversations simultaneously, handling difficult or upset customers, and quickly learning a company's products or services. To overcome these, it's helpful to develop strong multitasking skills, remain calm and empathetic under pressure, and take advantage of training resources provided by the employer. Regular feedback from supervisors and collaborating with more experienced team members can also accelerate learning and improve performance.

What are entry level live chat agents?

Entry level live chat agents are customer service professionals who assist customers through online chat platforms. They typically answer questions, provide support, and resolve issues related to products or services in real time. These positions are often suitable for those new to customer service, as they require strong communication skills but usually offer on-the-job training. Entry level live chat agents work for a variety of industries, including retail, technology, and finance. The role often provides flexible scheduling and can sometimes be performed remotely.

What is the difference between Entry Level Live Chat Agent vs Customer Service Representative?

AspectEntry Level Live Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote or call center settingCall centers, retail, or office settings
Industry UsagePrimarily in e-commerce, tech, and online servicesRetail, telecom, banking, and various industries

Both roles involve assisting customers, but Entry Level Live Chat Agents focus on online chat support, while Customer Service Representatives may handle calls, emails, or in-person interactions. The chat agent role often requires quick typing skills and familiarity with chat platforms, whereas customer service reps may need broader communication skills. Understanding these differences helps job seekers choose the best fit for their skills and career goals.

More about Entry Level Live Chat Agent jobs
What cities are hiring for Entry Level Live Chat Agent jobs? Cities with the most Entry Level Live Chat Agent job openings:
What are the most commonly searched types of Live Chat Agent jobs? The most popular types of Live Chat Agent jobs are:
What states have the most Entry Level Live Chat Agent jobs? States with the most job openings for Entry Level Live Chat Agent jobs include:
What job categories do people searching Entry Level Live Chat Agent jobs look for? The top searched job categories for Entry Level Live Chat Agent jobs are:
Entry Level Live Chat Agent jobs near you
Infographic showing various Entry Level Live Chat Agent job openings in the United States as of May 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 50% In-person, 17% Hybrid, and 33% Remote job distribution.
Customer Service Agent

Customer Service Agent

AirportParkingReservations.com

Indianapolis, IN • Remote

$14.75 - $19.75/hr

Full-time

Retirement, PTO

Posted 29 days ago

Job description

Company Description

ParkSleepFly.com ("PSF") is the leader in online park and stay hotel packages. Often less than the cost of airport parking alone, these packages, offer convenient parking and hotel accommodation options when you leave or return from your vacation. Founded in 2003, we booked 892,703 reservations at 498 hotels in 108 airports across the United States and Canada...wait, make that 892,704 reservations.

AirportParkingReservations.com (referred to as "APR" because yes, we know it's a mouthful) is the clear leader for the best deals on airport parking. Reserve parking online before you leave the house and save time and money for the fun parts of your trip. Founded in the year 2000, we booked over 2.6 million reservations at approximately 577 parking lots in 86 airports across the United States and Canada.

Under new management and 17 awesome-to-work-with teammates, PSF/APR is experiencing tremendous growth and we need motivated and talented teammates to keep us climbing and exploring new business ventures. We're tracking almost $7 million in annual revenue with more growth to come.

Job Description

Job Description

We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package reservations. Since a majority of our reservations are from existing and reoccurring customers, the CS team is a valued and integral part of our business. We rely on our CS agents to identify and escalate product and website feedback to the management team, so we can incorporate the voice of the customer into our efforts to continually improve our products and processes.

Successful candidates will join our existing CS team of four agents, all of whom have been with us for several years and are based in Indiana. Customer Service agents communicate with one another and with the Management team, based in Santa Monica, California, primarily via Skype. 

Qualifications

Desired Skills & Experience

  • Experience as a work-from-home CS agent, with a demonstrated ability to stay on-task, focused, and professional throughout each shift.
  • Excellent written and verbal communication skills, pleasant and professional phone demeanor, and the ability to stay patient and friendly during high-volume periods.
  • An aptitude for problem solving and conflict resolution, and a general affinity for people.
  • Experience with the tools of online CS - Virtual Call Center software, enterprise email and live chat solutions - and basic software like MS Office, email, popular web browsers, file sharing services like Google Docs and Dropbox, and Skype.
  • A recent-model Windows-based computer with a headphone jack and a hi-speed broadband Internet connection.
Additional Information

 The Fine Print

  • Competitive salary and annual bonus based on candidate's experience, aptitude and fit
  • 401K retirement plan with 75% company matching up to 5% contribution
  • Flexible vacation and personal time available

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