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Entry Level It Helpdesk Jobs in Virginia (NOW HIRING)

USM

IT Analyst

Reston, VA · On-site

... IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore ... help customers around the globe, giving top of the line solid and practical IT benefits which are ...

Fullscript

IT Administrator (Virginia)

Richmond, VA · On-site

About Fullscript We're an industry-leading health technology company on a mission to help people ... is an entry-level role ideal for someone early in their IT career who is passionate about ...

Fullscript

IT Administrator (Virginia)

Ashland, VA

About Fullscript We're an industry-leading health technology company on a mission to help people ... is an entry-level role ideal for someone early in their IT career who is passionate about ...

Fullscript

IT Administrator (Virginia)

Ashland, VA

About Fullscript We're an industry-leading health technology company on a mission to help people ... is an entry-level role ideal for someone early in their IT career who is passionate about ...

Fullscript

IT Administrator (Virginia)

Richmond, VA · On-site

About Fullscript We're an industry-leading health technology company on a mission to help people ... is an entry-level role ideal for someone early in their IT career who is passionate about ...

Hampton University

IT Technician

Hampton, VA · On-site

$40K - $42K/yr

The IT Technician will work: Sunday: 3:00 p.m. - 12:00 a.m. and Monday-Thursday: 4:00 p.m. - 12:00 ... Answer and respond to Helpdesk calls in a timely and professional manner. * Replace and maintain ...

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IT Operations Coordinator

Chesapeake, VA · On-site

$18.50/hr

Qualifications * 2+ years of IT Help Desk, Technical Support, or Project Coordination experience. * Proficient in Microsoft Office (Excel, Outlook, Word). * Strong organizational and time management ...

Paramount Industrial Comp

IT Administrator

Norfolk, VA · On-site

$33.65/hr

... IT support (Helpdesk) but also act as the trainer when needed for company software and products. ESSENTIAL DUTIES AND RESPONSIBILITIES (includes the following, however, other duties may apply.

ActioNet

Infrastructure Management - Level I

$148K/yr

Secret The Infrastructure Manager Level I is an entry-level IT professional responsible for ... Our vision is what sets up apart, we help our customers align their IT strategies with their ...

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Entry Level It Helpdesk information

See Virginia salary details

$12

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$33

How much do entry level it helpdesk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level it helpdesk in Virginia is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.72 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Virginia? The most popular types of It Helpdesk jobs in Virginia are:
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What job categories do people searching Entry Level It Helpdesk jobs in Virginia look for? The top searched job categories for Entry Level It Helpdesk jobs in Virginia are:
What cities in Virginia are hiring for Entry Level It Helpdesk jobs? Cities in Virginia with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Virginia as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $47,741 per year, or $23 per hour.

IT Project Manager (Entry level) || F2F Interview

V.L.S. Systems, Inc

Richmond, VA • On-site

$97K - $115K/yr

Other

Posted 4 days ago

Job description

Description:
This entry level role assists management by maintaining project information, preparing reports and dashboards within Service Now, coordinating meetings and ensuring project documentation is accurate and up to date. They will be collecting and analyzing portfolio data to help leadership make informed business decisions. The ideal candidate will have strong analytical skills, attention to detail and passion for working with data.

Key Responsibilities:
Collect, consolidate, and validate project and portfolio data from multiple sources.
Prepare weekly and monthly portfolio reports and executive dashboards
Monitor project financials, including budgets, forecasts and actual expenditures.
Coordinate project governance meetings, record and track follow-up action items.
Support portfolio planning, intake, and prioritization activities.
Perform data validation and maintain information within the portfolio management tool, Service Now.
Perform analysis and develop summary views utilizing the data to tell a story.
Create dashboards and visualizations to communicate portfolio performance and key metrics.
Assist with month-end and quarterly reporting activities.
Support portfolio governance by preparing reporting materials for leadership meetings.
Identify opportunities to improve reporting processes and data quality.
Maintain reporting documentation, report definitions and standard operating procedures.

Preferred Qualifications:
Associates or bachelor s degree in business, information technology, management, finance or a related field (or equivalent experience).
Organizational and time management skills.
Solid written and verbal communication skills.
Proficiency with Microsoft Excel, PowerPoint ,Outlook, Word, Teams and SharePoint.
Experience with ServiceNow and GitLab preferred, but not required.
Strong attention to detail and analytical skills.
Ability to simultaneously manage multiple priorities.

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