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Entry Level It Helpdesk Jobs in Virginia (NOW HIRING)

Centurion

IT Technical Recruiter (79711)

Sterling, VA · On-site

We are currently seeking a full-time IT Technical Recruiter to join our growing team. This role ... Helping refine s and postings to better attract the right talent. * Tracking recruiting activity ...

U.S. Army

IT Specialist

Newport News, VA · On-site

IT Specialist ( US Army). As a part of a team of soldiers, you secure your future with a career in ... This is an entry-level position with no experience necessary. Position requirements: * Attend Basic ...

SSI

IT Support Tech - Entry Level

Manassas Park, VA

$12.77/hr

The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job ...

HN Consulting

IT Auditor

Alexandria, VA · On-site

... weaknesses, and help the client plan a solution to prevent potential security threats ... Identify information technology system risks and assess potential impact of risks on the ...

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Entry Level It Helpdesk information

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How much do entry level it helpdesk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level it helpdesk in Virginia is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.72 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Virginia? The most popular types of It Helpdesk jobs in Virginia are:
What are popular job titles related to Entry Level It Helpdesk jobs in Virginia? For Entry Level It Helpdesk jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level It Helpdesk jobs in Virginia look for? The top searched job categories for Entry Level It Helpdesk jobs in Virginia are:
What cities in Virginia are hiring for Entry Level It Helpdesk jobs? Cities in Virginia with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,741 per year, or $23 per hour.

IT Support Technician (Roanoke)

The Blood Connection

Roanoke, VA • On-site

$21 - $29/hr

Full-time

This job post has expired today. Applications are no longer accepted.

The Blood Connection rating

5.2

Company rating: 5.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today!
Shift- Wednesday- Sunday 9:00am-5:30pm OR Saturday-Wednesday 9:00am-5:30pm
Position Overview
The Information Technology Support Technician I will provide installation, maintenance, and inventory of the campus end-user environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. This position will assist in maintaining compliance to regulations of FDA and other applicable regulatory agencies.
Essential Functions
  • Initial contact for all help desk tickets, emails, and phone calls; assigns needed personnel to each ticket
  • Makes sure all help desk tickets are completed in a timely manner
  • Escalates help desk tickets to IT Staff as needed to complete help desk tickets or when help is needed
  • Installs, repairs, and maintains laptops, workstations, printers, copiers, computer peripherals, phone equipment, and other end-user equipment
  • Provides end-user support and training as needed
  • Maintains computer documentation on the following:
    • Help Desk "how-to's"
    • Install checklists
    • Hardware/Software Inventory
  • Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs with authorization from vendors
  • Makes sure that project objectives and deadlines are met when assigned
  • Regular and satisfactory attendance and punctuality
  • Assists in on-call rotation as assigned which may include remote work, travel, or on-site assistance as dictated by the solution needed
  • Other duties as assigned or required

Minimum Qualifications
  • Two-year technical degree in computer or system administration or commensurate work related experience in computer help desk and related assignments (consideration will be given if currently working toward a 2-year computer degree)
  • CompTIA A+ certification (must obtain within 6 months of employment)
  • Valid Driver's License with no major infractions and dependable transportation
  • Work schedule flexibility as the job demands include extended shifts, odd hours, weekends, and holidays as needed
  • Ability to organize and prioritize workload and meet deadlines
  • Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
  • Ability to establish and maintain effective working relationships with staff, management, and peers

Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Lifting and/or pulling/pushing up to 50 pounds frequently
  • Sitting, standing, or walking for an extended period
  • Bending, twisting, kneeling, and crawling

Equal Opportunity Employer Veterans/Disabled

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