IT Helpdesk Support
Herndon, VA · On-site
IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...
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IT Helpdesk Support
Herndon, VA · On-site
IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...
IT Helpdesk Support
Herndon, VA · Hybrid
IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...
IT Helpdesk Support
Herndon, VA · Hybrid
IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...
IT Helpdesk Support
Herndon, VA · On-site
IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...
IT Helpdesk Support
Herndon, VA · On-site
IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...
IT Helpdesk Analyst
Arlington, VA · On-site
$55K - $106K/yr
... IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. Responsibilities: - Serve as the first level Help Desk for the TEN Lab ...
New
IT Helpdesk Analyst
Arlington, VA · On-site
$55K - $106K/yr
... IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. Responsibilities: - Serve as the first level Help Desk for the TEN Lab ...
New
IT Helpdesk Analyst
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$55K - $106K/yr
... IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. Responsibilities: - Serve as the first level Help Desk for the TEN Lab ...
New
IT Helpdesk Analyst
Arlington, VA · On-site
$55K - $106K/yr
... IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. Responsibilities: - Serve as the first level Help Desk for the TEN Lab ...
New
IT Helpdesk Technician
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$50K - $60K/yr
Serve as the primary point of contact for all end-user IT support requests via phone, email, ticketing system, and walk-up * Triage, prioritize, and resolve helpdesk tickets within established SLA ...
IT Helpdesk Technician
Richmond, VA · On-site
$50K - $60K/yr
Serve as the primary point of contact for all end-user IT support requests via phone, email, ticketing system, and walk-up * Triage, prioritize, and resolve helpdesk tickets within established SLA ...
Serve as the primary point of contact for all end-user IT support requests via phone, email, ticketing system, and walk-up * Triage, prioritize, and resolve helpdesk tickets within established SLA ...
Serve as the primary point of contact for all end-user IT support requests via phone, email, ticketing system, and walk-up * Triage, prioritize, and resolve helpdesk tickets within established SLA ...
IT Helpdesk Technician
Richmond, VA · On-site
$50K - $60K/yr
Primary ResponsibilitiesServe as the primary point of contact for all end-user IT support requests via phone, email, ticketing system, and walk-upTriage, prioritize, and resolve helpdesk tickets ...
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IT Helpdesk Technician
Richmond, VA · On-site
$50K - $60K/yr
Primary ResponsibilitiesServe as the primary point of contact for all end-user IT support requests via phone, email, ticketing system, and walk-upTriage, prioritize, and resolve helpdesk tickets ...
IT Helpdesk Specialist 1
Mclean, VA · On-site
$25.96 - $28.85/hr
The IT Help Desk Specialist I provides first-line technical support to Somatus employees across the United States. This role supports both corporate and remote team members, ensuring timely ...
IT Helpdesk Specialist 1
Mclean, VA · On-site
$25.96 - $28.85/hr
The IT Help Desk Specialist I provides first-line technical support to Somatus employees across the United States. This role supports both corporate and remote team members, ensuring timely ...
IT Helpdesk Student Worker
Lynchburg, VA · On-site
$12.77/hr
The Campus Support Student Worker's role is to provide excellent customer service for customers visiting the IT Helpdesk offices and creating tickets for customers needing assistance. This support is ...
IT Helpdesk Student Worker
Lynchburg, VA · On-site
$12.77/hr
The Campus Support Student Worker's role is to provide excellent customer service for customers visiting the IT Helpdesk offices and creating tickets for customers needing assistance. This support is ...
IT Helpdesk Student Worker
Lynchburg, VA · On-site
$12.77/hr
The Campus Support Student Worker's role is to provide excellent customer service for customers visiting the IT Helpdesk offices and creating tickets for customers needing assistance. This support is ...
IT Helpdesk Student Worker
Lynchburg, VA · On-site
$12.77/hr
The Campus Support Student Worker's role is to provide excellent customer service for customers visiting the IT Helpdesk offices and creating tickets for customers needing assistance. This support is ...
Works effectively as a team member, embracing and fostering LU's Christian model and Mission - Training Champions for Christ. IT Helpdesk Campus Support Apprentice Receive, prioritize, document, and ...
Works effectively as a team member, embracing and fostering LU's Christian model and Mission - Training Champions for Christ. IT Helpdesk Campus Support Apprentice Receive, prioritize, document, and ...
Works effectively as a team member, embracing and fostering LU's Christian model and Mission - Training Champions for Christ. IT Helpdesk Campus Support Apprentice Receive, prioritize, document, and ...
Works effectively as a team member, embracing and fostering LU's Christian model and Mission - Training Champions for Christ. IT Helpdesk Campus Support Apprentice Receive, prioritize, document, and ...
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IT Helpdesk Technician, User Support
Leesburg, VA · On-site
$80K - $95K/yr
We are looking for a junior to mid-level IT Helpdesk Support Technician to help support and maintain our internal services. A successful candidate must have the capacity and desire to learn. Our ...
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IT Helpdesk Technician, User Support
Leesburg, VA · On-site
$80K - $95K/yr
We are looking for a junior to mid-level IT Helpdesk Support Technician to help support and maintain our internal services. A successful candidate must have the capacity and desire to learn. Our ...
Cybersecurity IT Systems Intern
Blacksburg, VA · On-site
$20/hr
We're seeking a motivated Cybersecurity & IT Systems Intern to help protect, monitor, and maintain secure IT systems in a regulated manufacturing environment. You'll gain real-world experience ...
Cybersecurity IT Systems Intern
Blacksburg, VA · On-site
$20/hr
We're seeking a motivated Cybersecurity & IT Systems Intern to help protect, monitor, and maintain secure IT systems in a regulated manufacturing environment. You'll gain real-world experience ...
We're seeking a motivated Cybersecurity & IT Systems Intern to help protect, monitor, and maintain secure IT systems in a regulated manufacturing environment. You'll gain real-world experience ...
We're seeking a motivated Cybersecurity & IT Systems Intern to help protect, monitor, and maintain secure IT systems in a regulated manufacturing environment. You'll gain real-world experience ...
We're seeking a motivated Cybersecurity & IT Systems Intern to help protect, monitor, and maintain secure IT systems in a regulated manufacturing environment. You'll gain real-world experience ...
We're seeking a motivated Cybersecurity & IT Systems Intern to help protect, monitor, and maintain secure IT systems in a regulated manufacturing environment. You'll gain real-world experience ...
IT Helpdesk Analyst with Security Clearance
Arlington, VA · On-site
$55K - $106K/yr
... IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. Responsibilities: - Serve as the first level Help Desk for the TEN Lab ...
New
IT Helpdesk Analyst with Security Clearance
Arlington, VA · On-site
$55K - $106K/yr
... IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. Responsibilities: - Serve as the first level Help Desk for the TEN Lab ...
New
IT/Helpdesk Spt Spec I
Locust Grove, VA · On-site
$41K - $58K/yr
We are seeking a Help Desk Support Specialist to join our team! In this role, you will provide Tier ... Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology ...
Posted today
IT/Helpdesk Spt Spec I
Locust Grove, VA · On-site
$41K - $58K/yr
We are seeking a Help Desk Support Specialist to join our team! In this role, you will provide Tier ... Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology ...
Posted today
IT/Helpdesk Spt Spec I
Fredericksburg, VA · On-site
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We are seeking a Help Desk Support Specialist to join our team! In this role, you will provide Tier ... Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology ...
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We are seeking a Help Desk Support Specialist to join our team! In this role, you will provide Tier ... Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology ...
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It Helpdesk Intern information
What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?
To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.
What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?
IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.
What does an IT Helpdesk intern do?
An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.
What are the most commonly searched types of It Helpdesk jobs in Virginia? The most popular types of It Helpdesk jobs in Virginia are:
What are popular job titles related to It Helpdesk Intern jobs in Virginia? For It Helpdesk Intern jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Intern jobs in Virginia look for? The top searched job categories for It Helpdesk Intern jobs in Virginia are:
What cities in Virginia are hiring for It Helpdesk Intern jobs? Cities in Virginia with the most It Helpdesk Intern job openings:
Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Job description
IT Helpdesk Support
Location: Hybrid (Herndon, VA)
Employment Type: Part-Time / Contract
We are a technology consulting and engineering firm specializing in Intelligent Automation, Generative AI, and Cloud Modernization. Our team delivers innovative solutions for commercial and government clients through a combination of strategic thinking, technical excellence, and hands-on execution.
Position OverviewWe are seeking an experienced IT Helpdesk Support to oversee and enhance our internal technology environment. This role is responsible for ensuring employees remain productive, secure, and connected across a predominantly macOS ecosystem. The ideal candidate is highly self-directed, technically versatile, and experienced in managing IT operations within a fast-paced, growing organization.
Key Responsibilities● Lead internal IT initiatives, including infrastructure upgrades, system implementations, and process improvements.
● Manage employee onboarding and offboarding, including device provisioning, account administration, and access management.
● Serve as the primary administrator for Google Workspace, overseeing users, security policies, integrations, and compliance controls.
● Provide advanced support for macOS environments and maintain operational support for Windows systems.
● Administer endpoint security, antivirus solutions, and MDM platforms such as Jamf, Kandji, or Intune.
● Configure and support networking infrastructure, including Wi-Fi, VPNs, firewalls, routers, and switches.
● Develop and maintain IT documentation, standards, and operational procedures.
● Partner with teams across the organization to deliver reliable, secure, and scalable technology solutions.
Requirements
Qualifications● 5+ years of experience in IT Operations, Systems Administration, or Internal IT leadership.
● Advanced expertise managing and supporting macOS environments.
● Strong Google Workspace administration experience.
● Hands-on experience with MDM platforms and endpoint security solutions.
● Solid networking and troubleshooting skills.
● Ability to work independently, manage priorities, and drive projects with minimal oversight.
● Excellent communication and stakeholder management skills.
Preferred Qualifications● Experience supporting consulting, technology, or professional services organizations.
● Familiarity with automation, scripting, and cloud platforms (AWS, Azure, or Google Cloud).
● Knowledge of security and compliance frameworks such as NIST, SOC 2, CMMC, or FedRAMP.
● Relevant industry certifications.
Benefits
We are proud to offer competitive compensation and benefits packages to include
- Medical
- Dental
- Vision
- Basic Life
- Health Saving Account
- 401K matching
- Three weeks of PTO/Sick
- 11 Paid Holidays
- Pre-Approved Online Training
About Node.Digital
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Leesburg, VA, US
Year founded
2017