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It Helpdesk Intern Jobs in Reston, VA (NOW HIRING)

Node.Digital

IT Helpdesk Support

Herndon, VA · On-site

IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...

Node.Digital

IT Helpdesk Support

Herndon, VA · Hybrid

IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...

Terrestris LLC

IT Helpdesk Specialist

Washington, DC · On-site

$41.82 - $46.91/hr

We can help! We are seeking an IT Help Desk Specialist for the IT Help Desk Support Services contract. This project will provide computer support specialists responsible for providing timely ...

Node.Digital

IT Helpdesk Support

Herndon, VA · On-site

IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...

cyberThink, Inc.

IT Helpdesk Support

Rockville, MD · On-site

Track and audit company IT hardware and software assets * Provide high-touch, premium technical ... Experience: 1 3 years of experience in technical helpdesk or desktop support roles * OS Knowledge:

Somatus, Inc.

IT Helpdesk Specialist 1

Mclean, VA · On-site

$25.96 - $28.85/hr

The IT Help Desk Specialist I provides first-line technical support to Somatus employees across the United States. This role supports both corporate and remote team members, ensuring timely ...

Quantum Leap Research, LLC

Be Seen First

IT Helpdesk Technician, User Support

Leesburg, VA · On-site

$80K - $95K/yr

We are looking for a junior to mid-level IT Helpdesk Support Technician to help support and maintain our internal services. A successful candidate must have the capacity and desire to learn. Our ...

Alpha Bravo Leasing

IT Intern

Washington, DC · On-site

$17 - $22.75/hr

Information and Technology Internship (Remote) About Anybill Financial Services: Established in 2001, and now known as the world's largest tax payment processor, Anybill is a software-as-a-service ...

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All JobsIt Helpdesk Intern JobsIt Helpdesk Intern Jobs in Reston, VA

It Helpdesk Intern information

See Reston, VA salary details

$9

$18

$26

How much do it helpdesk intern jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for it helpdesk intern in Reston, VA is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What does an IT Helpdesk intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.
What are the most commonly searched types of It Helpdesk jobs in Reston, VA? The most popular types of It Helpdesk jobs in Reston, VA are:
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What cities near Reston, VA are hiring for It Helpdesk Intern jobs? Cities near Reston, VA with the most It Helpdesk Intern job openings:
It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in Reston, VA as of August 2026, with employment types broken down into 18% Internship, 1% As Needed, 50% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,728 per year, or $18.1 per hour.

IT Helpdesk Support

Node.Digital

Herndon, VA • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

IT Helpdesk Support

Location: Hybrid (Herndon, VA)
Employment Type: Part-Time / Contract

About Us

We are a technology consulting and engineering firm specializing in Intelligent Automation, Generative AI, and Cloud Modernization. Our team delivers innovative solutions for commercial and government clients through a combination of strategic thinking, technical excellence, and hands-on execution.

Position Overview

We are seeking an experienced IT Helpdesk Support to oversee and enhance our internal technology environment. This role is responsible for ensuring employees remain productive, secure, and connected across a predominantly macOS ecosystem. The ideal candidate is highly self-directed, technically versatile, and experienced in managing IT operations within a fast-paced, growing organization.

Key Responsibilities

● Lead internal IT initiatives, including infrastructure upgrades, system implementations, and process improvements.

● Manage employee onboarding and offboarding, including device provisioning, account administration, and access management.

● Serve as the primary administrator for Google Workspace, overseeing users, security policies, integrations, and compliance controls.

● Provide advanced support for macOS environments and maintain operational support for Windows systems.

● Administer endpoint security, antivirus solutions, and MDM platforms such as Jamf, Kandji, or Intune.

● Configure and support networking infrastructure, including Wi-Fi, VPNs, firewalls, routers, and switches.

● Develop and maintain IT documentation, standards, and operational procedures.

● Partner with teams across the organization to deliver reliable, secure, and scalable technology solutions.

Requirements

Qualifications

● 5+ years of experience in IT Operations, Systems Administration, or Internal IT leadership.

● Advanced expertise managing and supporting macOS environments.

● Strong Google Workspace administration experience.

● Hands-on experience with MDM platforms and endpoint security solutions.

● Solid networking and troubleshooting skills.

● Ability to work independently, manage priorities, and drive projects with minimal oversight.

● Excellent communication and stakeholder management skills.

Preferred Qualifications

● Experience supporting consulting, technology, or professional services organizations.

● Familiarity with automation, scripting, and cloud platforms (AWS, Azure, or Google Cloud).

● Knowledge of security and compliance frameworks such as NIST, SOC 2, CMMC, or FedRAMP.

● Relevant industry certifications.

Benefits

We are proud to offer competitive compensation and benefits packages to include

  • Medical
  • Dental
  • Vision
  • Basic Life
  • Health Saving Account
  • 401K matching
  • Three weeks of PTO/Sick
  • 11 Paid Holidays
  • Pre-Approved Online Training