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It Helpdesk Intern Jobs in Reston, VA (NOW HIRING)

Lender Service Provider LLC

IT Help Desk I

Fairfax, VA · On-site

IT Help Desk I Merrifield, VA Description You are our competitive advantage. Our team of innovators and seasoned professionals fosters an environment where our teammates and our clients can thrive.

Bizzell Group

IT Specialist Helpdesk II

Hyattsville, MD · On-site

... IT systems, automation, and security posture. Scope of Work: The Specialist will perform the following services: * Helpdesk Support Services: * Act as the initial point of contact for users seeking ...

Bizzell Group

IT Specialist Helpdesk II

Hyattsville, MD · On-site

... IT systems, automation, and security posture. Scope of Work: The Specialist will perform the following services: * Helpdesk Support Services: * Act as the initial point of contact for users seeking ...

Bizzell

IT Specialist Helpdesk II

Hyattsville, MD

... IT systems, automation, and security posture. Scope of Work: The Specialist will perform the following services: * Helpdesk Support Services: * Act as the initial point of contact for users seeking ...

NuAxis Innovations

IT Specialist II

Washington, DC · Remote

Remote telephone-based Call Center / Help Desk / Service Desk support services * Owning, tracking ... Two (2) + years' of customer service experience. IT Helpdesk/Service desk or call centerexperience ...

Global Impact

IT Manager - Client Support

Washington, DC · Hybrid

$95K - $110K/yr

Oversee the IT helpdesk function, ensuring timely, efficient, and high-quality technical support for all employees.   * Manage and support the lifecycle of both Windows and Mac hardware ...

NuAxis Innovations LLC

IT Specialist II

Washington, DC · On-site

Remote telephone-based Call Center / Help Desk / Service Desk support services * Owning, tracking ... Two (2) + years' of customer service experience. IT Helpdesk/Service desk or call centerexperience ...

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All JobsIt Helpdesk Intern JobsIt Helpdesk Intern Jobs in Reston, VA

It Helpdesk Intern information

See Reston, VA salary details

$9

$18

$26

How much do it helpdesk intern jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for it helpdesk intern in Reston, VA is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.00 per hour, depending on experience, location, and employer.

What does an IT Helpdesk intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What are the most commonly searched types of It Helpdesk jobs in Reston, VA?

The most popular types of It Helpdesk jobs in Reston, VA are:

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It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in Reston, VA as of August 2026, with employment types broken down into 14% Internship, 1% As Needed, 56% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,728 per year, or $18.1 per hour.

Site Digital IT Manager Internship

Proctor & Gamble

Alexandria, VA • On-site

$16 - $21.50/hr

Full-time

Posted 8 days ago

Procter & Gamble rating

8.1

Company rating: 8.1 out of 10

Based on 166 frontline employees who took The Breakroom Quiz

115th of 545 rated manufacturers

Job description

Job Location

CINCINNATI GENERAL OFFICES

Job Description

Are you interested in leading end-to-end IT engineering and operational technology (OT) for a manufacturing site or distribution center that produces iconic brands used worldwide? Procter & Gamble is seeking interns who are passionate about ensuring that all critical IT/OT applications and plant infrastructure run efficiently, with proper resilience to maintain compliance and security.

In this role, you will be encouraged to drive continuous improvement while building your supply chain experience and gaining deep mastery in IT operations. As a Site IT Operations Intern, you will be a change agent at the site, ensuring that new technologies support an always-on, secure, and compliant workforce operating 24x7.

We ask that candidates be open to working anywhere in the USA, as this role will be conducted at one of our plant locations.

Example Responsibilities by Role Type:

  • Site Digital Technology Leader: Integrate P&G digital technologies into the site's digital master plan, aligning investments with business priorities and value creation. Lead critical projects, drive digital operational excellence, mitigate system risks, and ensure the compliant deployment of digital solutions. Implement scalable technologies and processes that improve efficiency, leveraging ITIL, project management, and leadership expertise to align stakeholders and deliver results across teams.

  • Site Cyber Security Leader:Develop, deploy, and ensure the execution of the site security strategy through the implementation of industry-leading security technologies, systems, and processes. Lead threat identification and risk mitigation efforts across the plant, while building, maintaining, and advising on a defense-in-depth security posture that encompasses Industrial Control Systems, network security, endpoint security, and application security. Oversee the local incident response process, conduct self-assessments, and implement risk mitigation plans to ensure compliance with industry best practices and internal policies and standards. Collaborate with cross-functional teams to promote a culture of security awareness and compliance within the organization.

As an intern, you will experience a subset of the above responsibilities

Job Qualifications

  • You must be available during the summer of 2027 for a 12 week internship from mid/late May through early August.

  • Pursuing a Bachelor's degree in Computer Science, Computer Engineering, Data Engineering, Information Systems, Industrial Engineering, Electrical Engineering, Mechanical Engineering, or a related field.

  • Manufacturing IT Exposure:Familiarity with manufacturing technology and systems operations.

  • IT Operations Knowledge:Understanding of incident management, organizational change, and problem management processes.

  • IT Infrastructure Fundamentals:Foundational knowledge of network operations or application management.

  • IT Security Awareness:Understanding of cybersecurity standards and the ability to support P&G's cybersecurity initiatives to protect information security.

  • Leadership Skills:Strong leadership abilities and the capacity to thrive in a fast-paced, startup-like environment.

  • Collaboration and Communication:An open-minded individual who is a fast learner with excellent verbal and written communication skills, capable of working closely with cross-functional teams.

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

At P&G, we believe that diverse experiences help build strong leaders. Mobility is a key component of many management careers, providing opportunities to grow through different assignments, locations, and business challenges. Candidates should be prepared to consider relocation opportunities throughout their career as business needs and development opportunities arise.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE.

Procter & Gamble participates in E-Verify.

Qualified individuals will not be disadvantaged based on being unemployed.

P&G is dedicated to meeting the needs of applicants requesting an accommodation/adjustment due to a disability in order to complete the online application process. If you have a disability that affects your ability to complete our online application process, please visit our Disability Accommodation Page.

Job Schedule

Full time

Job Number

R000157498

Job Segmentation

Internships

Starting Pay / Salary Range

$29.00 - $50.00 / hour

What Procter & Gamble employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Procter & Gamble logo

About Procter & Gamble

Sourced by ZipRecruiter

Procter & Gamble (P&G), based in Cincinnati, OH, US, is a multinational consumer goods corporation. The company operates in the Consumer Discretionary sector and has a presence in various industries including Beauty, Health Care, Grooming, Fabric & Home Care, and Baby, Feminine & Family Care. Since its foundation by William Procter and James Gamble in 1837, P&G has grown to become a leading player in the consumer goods market. The corporation prides itself on its core values of leadership, ownership, integrity, passion for winning, and trust. They aim to improve consumers' lives in small but significant ways, with a mission to provide branded goods and services of superior quality and value.

Industry

Health and personal care stores

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1837

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