About the Role
We are looking for a motivated and detail-oriented Entry-Level IT Support Technician to join our on-site team. This position is perfect for someone beginning their career in IT who wants to gain hands-on experience in a fast-paced, professional environment.
As part of the IT department, you will play a key role in supporting day-to-day technology needs for our employees, ensuring smooth operations across desktops, laptops, and business applications.
Key Responsibilities
Configure and deploy desktops, laptops, and related hardware for new and existing employees.
Assist new hires with initial login, system setup, and access to required applications.
Perform password resets and basic account troubleshooting.
Provide first-line technical support for end-user issues, escalating to higher-level staff when needed.
Maintain accurate documentation of completed work and system changes.
Ensure all work follows company IT standards, security policies, and procedures.
Qualifications
Basic knowledge of Windows operating systems, user accounts, and common applications (Microsoft 365, web browsers, etc.).
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service abilities.
Ability to work on-site, support multiple users, and manage time effectively.
High school diploma or equivalent required; some college coursework or certifications in IT preferred (CompTIA A+, IT Fundamentals, etc.).
What We Offer
Hands-on IT experience with opportunities for growth.
Supportive team environment with training and mentorship.
Competitive pay and benefits package.
A chance to be part of a growing company and contribute to its success.