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Entry Level Fiber Customer Support Analyst Jobs (NOW HIRING)

Agfa

Customer Support Analyst, Tier 1

OR · Remote

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety of systems analysis ...

AGFA

Customer Support Analyst, Tier 1

OR · On-site +1

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety of systems analysis ...

Coxhealth

IT Customer Support Analyst

Springfield, MO · On-site

Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...

CoxHealth

IT Customer Support Analyst

Springfield, MO · On-site

Benefits | CoxHealth The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing ...

EnterSource

Fiber Installer

Sault Sainte Marie, MI · On-site

$17 - $25/hr

... entry-level Fiber Installers to join our team. In this role, you will assist with the installation, maintenance, and troubleshooting of fiber optic networks for residential and business customers.

TeleSolv Consulting

TX · On-site

$16.61/hr

... Analyst/Call Center Rep . We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public. **PLEASE NOTE** * To be considered for these positions ...

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All JobsFiber Customer Support Analyst JobsEntry Level Fiber Customer Support Analyst Jobs

Entry Level Fiber Customer Support Analyst information

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$12

$27

$39

How much do entry level fiber customer support analyst jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for entry level fiber customer support analyst in the United States is $27.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $39.66 per hour, depending on experience, location, and employer.

How to become a customer support analyst?

To become an entry-level fiber customer support analyst, candidates typically need a high school diploma or equivalent, strong communication skills, and basic technical knowledge of fiber internet services. Relevant certifications, such as customer service or technical support certifications, can enhance prospects, and familiarity with support tools like ticketing systems is beneficial. On-the-job training is common, and a customer-focused attitude is essential for success in this role.

Is fiber technician an entry level job?

A fiber technician role is often considered entry level, especially for those with basic technical skills and a willingness to learn. Many positions require on-the-job training and may involve physical work, troubleshooting, and installing fiber optic cables. Certifications like FOA or OSHA can enhance prospects but are not always mandatory for entry-level positions.

What is a fiber customer support analyst job description?

A fiber customer support analyst assists customers with technical issues related to fiber optic internet services, troubleshooting connectivity problems, and providing product information. The role often requires strong communication skills, basic technical knowledge, and familiarity with support tools or ticketing systems. They typically work in a customer service environment, sometimes following shift schedules, and may need relevant certifications or training in networking fundamentals.
More about Entry Level Fiber Customer Support Analyst jobs
What are the most commonly searched types of Fiber Customer Support Analyst jobs? The most popular types of Fiber Customer Support Analyst jobs are:
What job categories do people searching Entry Level Fiber Customer Support Analyst jobs look for? The top searched job categories for Entry Level Fiber Customer Support Analyst jobs are:
Entry Level Fiber Customer Support Analyst jobs near you
Infographic showing various Entry Level Fiber Customer Support Analyst job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 87% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $58,075 per year, or $27.9 per hour.
Permit & Customer Support Analyst

Permit & Customer Support Analyst

SUNSHINE ENTERPRISE USA LLC

Orlando, FL • On-site

$16.80/hr

Contractor

Posted 21 days ago

Job description


Job Title: Permit Analyst/CSR/Admin Assistant
Employment Type: Contract / Full-Time
Work Mode: Onsite / Hybrid / Remote (as applicable)
Schedule: Business Hours (Monday-Friday)
Location: [Insert Location]
Position Overview
We are seeking a detail-oriented and customer-focused Application Support Specialist to support the intake, review, and processing of permit and service-related applications. This role is ideal for individuals with backgrounds in customer service, administrative support, front desk operations, call centers, or office coordination who are comfortable working with forms, data, and customer inquiries.
No prior permit experience is required - training will be provided.
Key Responsibilities
  • Receive, review, and process permit or application requests for completeness and accuracy
  • Enter and maintain application data in internal systems, databases, or tracking tools
  • Respond to customer inquiries via phone, email, or in person regarding application status, requirements, and next steps
  • Provide clear guidance to applicants on documentation, forms, and procedural requirements
  • Coordinate with internal departments to route applications and resolve missing or incorrect information
  • Track application progress and ensure timely follow-up and resolution
  • Maintain organized records in compliance with internal policies and regulatory standards
  • Prepare basic reports, logs, or summaries related to application volume and status
  • Deliver professional, courteous customer service at all times
Required Qualifications
  • 1+ year of experience in Customer Service, Administrative Support, Office Assistant, Front Desk, Call Center, or Clerical roles
  • Strong attention to detail and accuracy when handling forms and data
  • Comfortable working with computers and multiple systems
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools
  • Ability to communicate clearly and professionally with customers and internal teams
  • Strong organizational and time-management skills
Training & Support
  • Full training provided on permit processes, systems, and procedures
  • Ongoing support from supervisors and team leads
  • Clear process documentation and job aids available
Who Should Apply
This role is a great fit for candidates who have worked as:
  • Customer Service Representative
  • Administrative Assistant
  • Office Clerk
  • Front Desk Coordinator
  • Call Center Agent
  • Receptionist
  • Data Entry Clerk

If you enjoy helping people, working with documents, and ensuring processes run smoothly, we encourage you to apply.

Apply