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Entry Level Fiber Customer Support Analyst Jobs (NOW HIRING)

Mode Branding is looking for aCustomer Support Analyst, responsible for delivering customer support. This role champions customer priorities, drives incidents to closure, and enhances the customer ...

Mode Branding is looking for a Customer Support Analyst, responsible for delivering customer support. This role champions customer priorities, drives incidents to closure, and enhances the customer ...

SHAZAM is looking for a Customer Service Analyst to join our team. In this position, you will be responsible for providing quality customer support as it relates to customers' use of the Teller and ...

Customer Support Analyst

Chickasha, OK · On-site

$43K - $69K/yr

SHAZAM is looking for a Customer Service Analyst to join our team. In this position, you will be responsible for providing quality customer support as it relates to customers' use of the Teller and ...

Customer Support Analyst

Parsons, TN · On-site

$43K - $69K/yr

SHAZAM is looking for a Customer Service Analyst to join our team. In this position, you will be responsible for providing quality customer support as it relates to customers' use of the Teller and ...

Customer Support Analyst Location: Education Bachelor's Degree in Computer Science, Information Systems, or another related field. Or equivalent work experience Experience 1. Have advanced knowledge ...

OR 1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems. OR Technical certifications from workstation training ...

As a Customer Support Analyst you will be responsible for all reporting activities to support workflow management within Client Support. You will serve in this critical role by executing action items ...

... entry-level Fiber Installers to join our team. In this role, you will assist with the installation, maintenance, and troubleshooting of fiber optic networks for residential and business customers.

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How much do entry level fiber customer support analyst jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for entry level fiber customer support analyst in the United States is $27.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $39.66 per hour, depending on experience, location, and employer.
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What are the most commonly searched types of Fiber Customer Support Analyst jobs? The most popular types of Fiber Customer Support Analyst jobs are:
What job categories do people searching Entry Level Fiber Customer Support Analyst jobs look for? The top searched job categories for Entry Level Fiber Customer Support Analyst jobs are:
Infographic showing various Entry Level Fiber Customer Support Analyst job openings in the United States as of May 2026, with employment types broken down into 16% Locum Tenens, 3% Internship, 53% Full Time, 13% Contract, 13% Nights, and 2% Summer. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $58,075 per year, or $27.9 per hour.

Customer Support Analyst

Mode Branding

Washington, DC • On-site

Full-time

Posted 20 days ago


Job description

Company Description

No matter your company size or structure, our team are experienced enough to provide you with the exact level of service you need. Every business thrives when they have qualified, skilled people, which is why we have consultants ready to help you find the right talent for your event. We are trusted to provide value for clients and candidates, built on our reputation for delivering exceptional results.

At Mode Branding, our promise to our clients is to offer a one-stop shop with our personalized service, be determined in our approach and responsive to client needs, resourceful in finding solutions and reliable in delivering great outcomes and results.No matter your company size or structure, our team are experienced enough to provide you with the exact level of service you need. Every business thrives when they have qualified, skilled people, which is why we have consultants ready to help you find the right talent for your event. We are trusted to provide value for clients and candidates, built on our reputation for delivering exceptional results.

At Mode Branding, our promise to our clients is to offer a one-stop shop with our personalized service, be determined in our approach and responsive to client needs, resourceful in finding solutions and reliable in delivering great outcomes and results.

Job Description

Mode Branding is looking for aCustomer Support Analyst, responsible for delivering customer support. This role champions customer priorities, drives incidents to closure, and enhances the customer support experience. You will combine strong technical and functional problem-solving skills with a keen business sense to deliver top-notch customer-focused support.
Responsibilities
Vast and varied, this role will have you getting up close and personal in all
aspects of the XXX operation and will allow you to move around the business
premises.
Speak to our customers to take care of our needs and not only answer their
queries but find ways to surprise and delight them, and make sure they are
retended.
Monitor customer complaints on social media and reach out to provide
assistance.
Embrace the everyday challenges of building an exciting new shopping platform
and problem-solve them as they come up.
Make sure our customer's issues are resolved.
Come up with suggestions as to how XXX can improve processes and make
operations more efficient.
Gather customer feedback and share with our Product, Sales and Marketing
teams.
Ensure that the highest level of communication is maintained concerning client
queries, issues and complaints.

Qualifications

Requirements
1-2 years of experience in customer service or operational roles preferred.
Proof of experience working in a fast paced environment, startup experience
preferred.
Native-level English.
You love solving problems and are prepared to throw yourself at any challenge
as they come up.
You are prepared to work in a rotating shift system if required.
You're excited about our brands and about building the best shopping experience
on earth!
Excellent telephone manner and interpersonal skills
Willingness to learn
Good team player
Positive and flexible attitude

Highly motivated
Professional approach

Additional Information

All your information will be kept confidential according to EEO guidelines.