Customer Support Analyst RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations ...
Customer Support Analyst RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations ...
Customer Support Analyst
Chicago, IL · On-site
Customer Support Analyst RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations ...
Customer Support Analyst
Chicago, IL · On-site
Customer Support Analyst RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations ...
Customer Support Analyst RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations ...
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Customer Support Analyst RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations ...
Customer Support Analyst
Quantico, VA · On-site
$80K - $120K/yr
ORA_ON_SITE Description SAIC is seeking a Customer Support Analyst to provide support to our DCSA/OneIT program; this is a fully onsite position out of Quantico, VA. (THIS POSITION REQUIRES A TS/SCI ...
Customer Support Analyst
Quantico, VA · On-site
$80K - $120K/yr
ORA_ON_SITE Description SAIC is seeking a Customer Support Analyst to provide support to our DCSA/OneIT program; this is a fully onsite position out of Quantico, VA. (THIS POSITION REQUIRES A TS/SCI ...
Customer Support Analyst
Charlotte, NC · On-site
The Customer Support Analyst will play a critical role in supporting and managing clients. You should be local to our Charlotte office so that you can be trained on-site. Once your training is ...
Customer Support Analyst
Charlotte, NC · On-site
The Customer Support Analyst will play a critical role in supporting and managing clients. You should be local to our Charlotte office so that you can be trained on-site. Once your training is ...
Customer Support Analyst
Quantico, VA · On-site
$80K - $120K/yr
ORA_ON_SITE Description SAIC is seeking a Customer Support Analyst to provide support to our DCSA/OneIT program; this is a fully onsite position out of Quantico, VA. (THIS POSITION REQUIRES A TS/SCI ...
Customer Support Analyst
Quantico, VA · On-site
$80K - $120K/yr
ORA_ON_SITE Description SAIC is seeking a Customer Support Analyst to provide support to our DCSA/OneIT program; this is a fully onsite position out of Quantico, VA. (THIS POSITION REQUIRES A TS/SCI ...
Customer Support Analyst
Stafford, VA · On-site
$85/hr
ORA_ON_SITE Description SAIC is seeking a Customer Support Analyst to support the Defense Counterintelligence and Security Agency (DCSA) One IT program; this is a fully ONSITE position out of ...
Customer Support Analyst
Stafford, VA · On-site
$85/hr
ORA_ON_SITE Description SAIC is seeking a Customer Support Analyst to support the Defense Counterintelligence and Security Agency (DCSA) One IT program; this is a fully ONSITE position out of ...
Customer Support Analyst
Stafford, VA · On-site
$85/hr
SAIC is seeking a Customer Support Analyst to support the Defense Counterintelligence and Security Agency (DCSA) One IT program; this is a fully ONSITE position out of Stafford, VA. (All qualified ...
Customer Support Analyst
Stafford, VA · On-site
$85/hr
SAIC is seeking a Customer Support Analyst to support the Defense Counterintelligence and Security Agency (DCSA) One IT program; this is a fully ONSITE position out of Stafford, VA. (All qualified ...
Customer Support Analyst
Beaverton, OR · On-site
$16/hr
Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be ...
Customer Support Analyst
Beaverton, OR · On-site
$16/hr
Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be ...
Customer Support Analyst
Beaverton, OR · On-site
$16/hr
Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be ...
Customer Support Analyst
Beaverton, OR · On-site
$16/hr
Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be ...
Customer Support Analyst
Franklin, TN · On-site
Role: Customer Support Analyst Accountability Organization: Operations Direct Reports: None Overview The Customer Support Analyst serves as the first point of contact for customer and client ...
Customer Support Analyst
Franklin, TN · On-site
Role: Customer Support Analyst Accountability Organization: Operations Direct Reports: None Overview The Customer Support Analyst serves as the first point of contact for customer and client ...
Customer Support Analyst
Franklin, TN · On-site
Customer Support Analyst Accountability Organization: Operations Direct Reports: None Overview The Customer Support Analyst serves as the first point of contact for customer and client data-related ...
Customer Support Analyst
Franklin, TN · On-site
Customer Support Analyst Accountability Organization: Operations Direct Reports: None Overview The Customer Support Analyst serves as the first point of contact for customer and client data-related ...
Customer Support Analyst
Irwindale, CA · On-site
$24.81 - $37.16/hr
As a Customer Support Analyst , your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Customer Support Analyst
Irwindale, CA · On-site
$24.81 - $37.16/hr
As a Customer Support Analyst , your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Customer Support Analyst
Irwindale, CA · On-site
$24.81 - $37.16/hr
As a Customer Support Analyst , your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Customer Support Analyst
Irwindale, CA · On-site
$24.81 - $37.16/hr
As a Customer Support Analyst , your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Customer Support Analyst
Irwindale, CA · On-site
$24.81 - $37.16/hr
As a Customer Support Analyst , your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Customer Support Analyst
Irwindale, CA · On-site
$24.81 - $37.16/hr
As a Customer Support Analyst , your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
The Customer Support Analyst will Act as SPA (Single Point of Accountability) for inquires related to requisitioning, purchasing, and the status of goods/services procured. Customer Support Analyst ...
The Customer Support Analyst will Act as SPA (Single Point of Accountability) for inquires related to requisitioning, purchasing, and the status of goods/services procured. Customer Support Analyst ...
Customer Support Analyst - PO
Pittsburgh, PA · On-site
$25.40 - $43.85/hr
The Customer Support Analyst will Act as SPA (Single Point of Accountability) for inquires related to requisitioning, purchasing, and the status of goods/services procured. Customer Support Analyst ...
Customer Support Analyst - PO
Pittsburgh, PA · On-site
$25.40 - $43.85/hr
The Customer Support Analyst will Act as SPA (Single Point of Accountability) for inquires related to requisitioning, purchasing, and the status of goods/services procured. Customer Support Analyst ...
Customer Support Analyst
Vandalia, OH · On-site
The Customer Support Analyst is responsible for the duties listed below and is the support staff supporting our customers' needs, along with any additional duties as assigned by management. Strategic ...
Customer Support Analyst
Vandalia, OH · On-site
The Customer Support Analyst is responsible for the duties listed below and is the support staff supporting our customers' needs, along with any additional duties as assigned by management. Strategic ...
Customer Support Analyst
Vandalia, OH · On-site
The Customer Support Analyst is responsible for the duties listed below and is the support staff supporting our customers' needs, along with any additional duties as assigned by management. Strategic ...
Customer Support Analyst
Vandalia, OH · On-site
The Customer Support Analyst is responsible for the duties listed below and is the support staff supporting our customers' needs, along with any additional duties as assigned by management. Strategic ...
Customer Support Analyst
Haslet, TX · On-site
$28.85 - $31.25/hr
About the Role The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with ...
Customer Support Analyst
Haslet, TX · On-site
$28.85 - $31.25/hr
About the Role The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with ...
Entry Level Fiber Customer Support Analyst information
See salary details
$12.26 - $14.77
0% of jobs
$14.77 - $17.29
5% of jobs
$17.29 - $19.80
17% of jobs
$20.49 is the 25th percentile. Wages below this are outliers.
$19.80 - $22.31
11% of jobs
$22.31 - $24.83
14% of jobs
The median wage is $25.56 / hr.
$24.83 - $27.34
13% of jobs
$27.34 - $29.85
13% of jobs
$31.48 is the 75th percentile. Wages above this are outliers.
$29.85 - $32.36
5% of jobs
$32.36 - $34.88
3% of jobs
$34.88 - $37.39
1% of jobs
$37.39 - $39.90
19% of jobs
$12
$27
$39
How much do entry level fiber customer support analyst jobs pay per hour?
How to become an entry level fiber customer support analyst?
What does an entry level fiber customer support analyst do?
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The most popular types of Fiber Customer Support Analyst jobs are:
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The top searched job categories for Entry Level Fiber Customer Support Analyst jobs are:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 days ago
Job description
Customer Support AnalystÂ
RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we’re connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.Â
Job DescriptionÂ
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RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.Â
Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.Â
We’re searching for a North America based Customer Support Analyst to join our Customer Support team, so that we can provide strong technical expertise to resolve customer issues across the full support experience, ensuring swift and effective solutions. The Customer Support Analyst will apply strong analytical skills, deliver concise technical guidance, and contribute to continuous process improvements that enhance both team performance and customer satisfaction.Â
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How You’ll Spend Your TimeÂ
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Manage customer issues from initial contact through resolution, delivering clear communication, timely follow-up, and a positive customer experience. Â
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Troubleshoot and resolve technical issues using structured troubleshooting, product knowledge, support tools, knowledge base resources, and established proceduresÂ
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Create and maintain customer-facing knowledge base content and internal support notes from approved solution steps, workarounds, FAQs, recurring issues, and resolved cases Â
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Capture suspected defects, recurring issues, troubleshooting steps, and solution paths so they can be reviewed, escalated, reused, and used to support team knowledge sharing Â
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Recognize customer impact, urgency, and escalation triggers, then coordinate escalation handoffs by sharing clear case details, troubleshooting history, customer context and recommended next stepsÂ
What Kind of Things We’re Most Interested in You HavingÂ
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Previous experience in a customer support role for a software company, ideally within healthcareÂ
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Proven success communicating effectively with customers Â
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Strong troubleshooting and problem-solving skillsÂ
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Sincere interest in learning new technologies, support tools, AI-enabled capabilities, and product functionalityÂ
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A knack for working collaboratively within a fast-paced, customer-centric environmentÂ
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.Â
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RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.Â
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As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.Â
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Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.Â
About RLDatix
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Chicago, IL, US
Year founded
1986