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Entry Level Fiber Customer Support Analyst Jobs (NOW HIRING)

LSCG

Entry Level Fiber Splicer

Vancouver, WA · On-site

$24/hr

LSCG is a dynamic organization of diverse, customer-focused people committed to our Core Values ... Support senior splicers in fusion splicing, testing, and troubleshooting fiber networks * Prepare ...

LSCG, LLC

Entry Level Fiber Splicer

Vancouver, WA

$24/hr

LSCG is a dynamic organization of diverse, customer-focused people committed to our Core Values ... Support senior splicers in fusion splicing, testing, and troubleshooting fiber networks * Prepare ...

Actionstep

Customer Support Analyst

Denver, CO · Remote

Customer Support Analyst Remote / Denver, Colorado, United States Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal ...

Vertisystem

Customer Support Analyst

Beaverton, OR · On-site

$16/hr

Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be ...

Vertisystem

Customer Support Analyst

Beaverton, OR · On-site

$16/hr

Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be ...

Ariat

Customer Support Analyst

San Leandro, CA · On-site

$31.25 - $33.65/hr

About the Role The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with ...

Ariat

Customer Support Analyst

Haslet, TX · On-site

$28.85 - $31.25/hr

About the Role The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with ...

Mode Branding

Customer Support Analyst

Washington, DC · On-site

Mode Branding is looking for a Customer Support Analyst, responsible for delivering customer support. This role champions customer priorities, drives incidents to closure, and enhances the customer ...

Cook Systems

Customer Support Analyst

Tallahassee, FL · On-site

We are seeking a skilled IT Support Specialist to provide Tier 1 and 2 software and hardware ... customers. * Troubleshoot and restore routine technical service and equipment problems. * Analyze ...

SHAZAM

Customer Support Analyst

Parsons, TN · On-site

$43K - $69K/yr

SHAZAM is looking for a Customer Service Analyst to join our team. In this position, you will be responsible for providing quality customer support as it relates to customers' use of the Teller and ...

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All JobsEntry Level Fiber Customer Support Analyst Jobs

Entry Level Fiber Customer Support Analyst information

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$12

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$39

How much do entry level fiber customer support analyst jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for entry level fiber customer support analyst in the United States is $27.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $39.66 per hour, depending on experience, location, and employer.

How to become a customer support analyst?

To become an entry-level fiber customer support analyst, candidates typically need a high school diploma or equivalent, strong communication skills, and basic technical knowledge of fiber internet services. Relevant certifications, such as customer service or technical support certifications, can enhance prospects, and familiarity with support tools like ticketing systems is beneficial. On-the-job training is common, and a customer-focused attitude is essential for success in this role.

What is a fiber customer support analyst job description?

A fiber customer support analyst assists customers with technical issues related to fiber optic internet services, troubleshooting connectivity problems, and providing product information. The role often requires strong communication skills, familiarity with networking concepts, and the use of support tools or ticketing systems. It typically involves working in a customer service environment, sometimes with shift schedules or remote options.

Which company pays the highest salary for customer support?

For entry-level fiber customer support analysts, salaries vary by company, but large telecommunications firms like AT&T, Verizon, and Comcast tend to offer higher starting salaries compared to smaller providers. Compensation can also depend on location, certifications, and experience, with some companies providing additional benefits such as bonuses or training programs.

What does a fiber analyst do?

A fiber analyst is responsible for inspecting, testing, and maintaining fiber optic cables and networks to ensure proper performance and quality. They often use specialized tools and equipment to troubleshoot issues, perform installations, and verify signal integrity in telecommunications or internet service environments.
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Entry Level Fiber Customer Support Analyst jobs near you

Entry Level Fiber Splicer

LSCG

Vancouver, WA • On-site

$24/hr

Full-time

Medical, Dental, Retirement

Posted 20 days ago

Job description

Description:

Fiber Splicer

At LSCG, we take a people-first approach to construction. We know communications infrastructure construction isn’t just about fiber and towers. It’s about collaboration and honesty. At LSCG, a Full Circle Fiber Partners company, we bring more than steel toes and hard hats to the job site – we bring teamwork and integrity, and we do everything with a mindset of safety. Just as a well-placed network connects a community, a well-organized team powers all projects to success. Service excellence, pioneering experience, and a passion for what we do – that’s LSCG.

LSCG is a dynamic organization of diverse, customer-focused people committed to our Core Values: Service Excellence, Accountability, Safety, Integrity, Fairness, and Mutual Respect. We are looking for motivated and professional individuals to grow with our team. LSCG offers competitive wages and a comprehensive benefits package that includes health, dental, matching 401K, and more.

Job Title: Entry-Level Fiber Optic Splicer (Trainee)Job Summary

The Entry-Level Fiber Optic Splicer (Trainee) will assist in the installation, preparation, and splicing of fiber optic cables in both aerial and underground environments. This role is designed for individuals beginning their career in fiber optics and provides hands-on training in splicing techniques, including small and large fiber counts and mid-sheath access.

Key Responsibilities
  • Assist with the preparation and splicing of fiber optic cables, including both low-count and high-count fiber cables
  • Learn and perform mid-sheath cable access for maintenance and network expansion
  • Support senior splicers in fusion splicing, testing, and troubleshooting fiber networks
  • Prepare cables by stripping, cleaning, and organizing fibers for splicing
  • Help install and secure splice enclosures, closures, and cabinets
  • Perform basic fiber testing using OTDR and power meters under supervision
  • Maintain accurate records of splicing activities and test results
  • Follow all safety procedures, including proper handling of tools and materials
  • Keep work areas clean and organized
Training & Development Focus
  • Fusion splicing techniques for single fiber and ribbon fiber
  • Handling large fiber counts (144, 288, 864+)
  • Mid-sheath entry and fiber management
  • Reading splice diagrams and network prints
  • Fiber testing and documentation standards
Qualifications
  • High school diploma or GED required
  • Interest in telecommunications or fiber optics industry
  • Willingness to learn technical skills and work outdoors
  • Ability to follow instructions and work as part of a team
  • Basic mechanical aptitude and attention to detail
Preferred (Not Required)
  • Prior experience in construction, utilities, or telecom
  • Familiarity with hand tools or basic electrical/mechanical work
Physical Requirements
  • Ability to lift 50 lbs
  • Comfortable working in various weather conditions
  • Ability to work in confined spaces, at heights, or in bucket trucks (with training)
  • Manual dexterity for handling small fibers and tools
Work Environment
  • Outdoor field work (aerial, underground, and indoor telecom spaces)
  • Travel to job sites may be required
  • May include overtime, weekends, or emergency restoration work


Requirements: