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Full Time Fiber Customer Support Analyst Jobs (NOW HIRING)

Customer Support Analyst

San Leandro, CA · On-site

$31.25 - $33.65/hr

About the Role The Customer Support Analyst will provide excellent customer service to Ariat ... Ariat's holistic benefits package for full-time team members includes (but is not limited to)

The Customer Support Analyst engages with customers in education and problem-solving interactions via multiple support channels including phone, email, and chat. This role is responsible for ...

SHAZAM is looking for a Customer Service Analyst to join our team. In this position, you will be responsible for providing quality customer support as it relates to customers' use of the Teller and ...

Site Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance ... ORA_ON_SITE Description SAIC is seeking (macOS) Customer Support Analyst to support DCSA's OneIT ...

Description SAIC is seeking (macOS) Customer Support Analyst to support DCSA's OneIT program out of Quantico, VA. This is a fully onsite position with a target salary of $90-100k. Introduction Make a ...

Fiber Splicer - Liberal, KS

Liberal, KS · On-site

$24 - $28.50/hr

Zito is looking for a full-time Fiber Splicer with Coax experience to be responsible for the ... Customer premise installations, including racking, cabling, bonding, and grounding. Coordinate ...

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Full Time Fiber Customer Support Analyst information

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How much do full time fiber customer support analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for full time fiber customer support analyst in the United States is $27.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $39.66 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Fiber Customer Support Analyst jobs? The most popular types of Fiber Customer Support Analyst jobs are:
Customer Support Analyst

Customer Support Analyst

First Soft Solutions

Tallahassee, FL • On-site

Full-time

Posted 12 days ago


Job description

Role Overview
We are looking for a Customer Support Analyst (Intermediate) to provide technical support for hardware, software, and end-user systems. This role involves troubleshooting, issue resolution, and supporting enterprise users in a fast-paced, team-oriented environment.
Key Responsibilities
  • Provide Tier 2 technical support for desktops, laptops, and related systems
  • Troubleshoot and resolve hardware, software, and network-related issues
  • Install, configure, and support operating systems and applications
  • Monitor and manage Service Desk tickets and ensure timely resolution
  • Support printers, mobile devices, and other IT hardware
  • Assist with audio/video conferencing (AV/VC) setup and troubleshooting
  • Perform root cause analysis and recommend preventive solutions
  • Maintain technical documentation and knowledge base
  • Coordinate with internal IT teams and vendors for issue resolution
Required Skills & Experience
  • Strong knowledge of Windows 10/11 and Microsoft Office 365
  • Experience with desktop/laptop support and troubleshooting
  • Understanding of LAN/WAN environments and networked devices
  • Ability to handle medium to complex technical issues independently
  • Good communication and documentation skills
  • Ability to work in a team-oriented environment
Qualification Options (Any One of the Below)
  • 1+ year experience in workstation support / IT support
  • 1+ year experience in customer support with Windows & O365
  • Relevant certifications (CompTIA A+, Network+, MCDST)
  • Associate or Bachelor's degree in IT / Computer Science or related field

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About First Soft Solutions

Sourced by ZipRecruiter

First Soft Solutions custom application Development and Maintenance Services are designed to enable you to lower the total cost of ownership and the required quality for your application. While all application Development Outsourcing is Technically custom, The difference is that packaged applications were designed with a general set of features to be used by a broad range of users. Custom application development is capable of producing practically any feature you may desire for your site. Time and money are virtually the only limiting factors. Our goal is to provide Clients with the Solution that fits their specific and unique needs while giving them the knowledge they need to operate and maintain the New Systems and Software. Our allegiance is to the best solution for our Clients. Our experience and knowledgeable consultants are ready to go above and beyond expectations to assist you in obtaining your goals. We can also provides expert project management throughout the entire project life cycle.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

East Brunswick, NJ, US

Year founded

2006