ZipRecruiter

Log In

2

Entry Level Fiber Customer Support Analyst Jobs (NOW HIRING)

EnterSource

Fiber Installer Premise

Dickson, TN · On-site

$19 - $25/hr

... entry-level Fiber Installers to join our team. In this role, you will assist with the installation, maintenance, and troubleshooting of fiber optic networks for residential and business customers.

EnterSource

Fiber Installer Premise

Dickson, TN · On-site

$19 - $25/hr

... entry-level Fiber Installers to join our team. In this role, you will assist with the installation, maintenance, and troubleshooting of fiber optic networks for residential and business customers.

Flex Tech LLC

Be Seen First

Fiber splicing Technician

Austin, TX · On-site

$25 - $35/hr

This is NOT an IT support, help desk, networking, or office-based computer position. This is a ... This is not an entry-level fiber technician position. Required Scope of Work Qualified candidates ...

SoftPro

SoftPro Customer Support Analyst

Raleigh, NC · On-site

SoftPro is seeking a Real Estate Customer Solutions Analyst to join our talented and passionate ... Accurately document all customer issues, and resolution steps, and gather feedback in support ...

Montana Internet

Customer Support Advocate

Helena, MT · On-site

About the Role Montana Internet is looking for an entry-level Customer Support Advocate to join our ... Troubleshoot internet connectivity issues for fixed wireless and fiber customers * Assist with home ...

Harris

Support Analyst

Allen, TX · On-site

$60K - $70K/yr

Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property ... We place a high value on customer relationships to promote 'customers for life' and focus on ...

Aspire Fiber

Customer Support Specialist

Lake Mary, FL · On-site

$17 - $23/hr

About Aspire Fiber Aspire Fiber is a locally rooted internet service provider dedicated to bringing ... About the Role The Customer Support Specialist serves as the first point of contact for customers ...

Montana Internet

Customer Support Advocate

Helena, MT · On-site

About the Role Montana Internet is looking for an entry-level Customer Support Advocate to join our ... Troubleshoot internet connectivity issues for fixed wireless and fiber customers * Assist with home ...

Aspire Fiber

Customer Support Specialist

Moorpark, CA · On-site

$22 - $25/hr

About Aspire Fiber Aspire Fiber is a locally rooted internet service provider dedicated to bringing ... About the Role The Customer Support Specialist serves as the first point of contact for customers ...

Montana Internet

Customer Support Advocate

Helena, MT · On-site

$17 - $20/hr

About the Role Montana Internet is looking for an entry-level Customer Support Advocate to join our ... Troubleshoot internet connectivity issues for fixed wireless and fiber customers * Assist with home ...

previous page

Showing results 41-60

All JobsTechnology JobsTelecommunications JobsBroadband Technician JobsEntry Level Fiber Customer Support Analyst Jobs

Entry Level Fiber Customer Support Analyst information

See salary details

$12

$27

$39

How much do entry level fiber customer support analyst jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level fiber customer support analyst in the United States is $27.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $39.66 per hour, depending on experience, location, and employer.

How to become an entry level fiber customer support analyst?

To become an entry-level fiber customer support analyst, candidates typically need a high school diploma or equivalent, strong communication skills, and basic technical knowledge of fiber optic networks. Relevant certifications, such as CompTIA A+ or network fundamentals, can enhance prospects, and familiarity with customer service software is beneficial. On-the-job training is common, and a willingness to learn technical troubleshooting is important.

What does an entry level fiber customer support analyst do?

An entry-level fiber customer support analyst assists customers with technical issues related to fiber internet services, troubleshooting connectivity problems, and providing product information. They often use diagnostic tools, follow established procedures, and communicate solutions clearly to ensure customer satisfaction.
More about Entry Level Fiber Customer Support Analyst jobs

What are the most commonly searched types of Fiber Customer Support Analyst jobs?

The most popular types of Fiber Customer Support Analyst jobs are:

What job categories do people searching Entry Level Fiber Customer Support Analyst jobs look for?

The top searched job categories for Entry Level Fiber Customer Support Analyst jobs are:

Entry Level Fiber Customer Support Analyst jobs near you
Infographic showing various Entry Level Fiber Customer Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,075 per year, or $27.9 per hour.

Customer Support Analyst - Pharmaceutical Sales

Keen360, Inc.

Hopewell, NJ • On-site

Contractor

Re-posted 17 days ago

Job description

Our client has engaged us to establish a Sales Operations support team to triage and resolve issues impacting Pharmaceutical Sales Representatives and their organizations. Requests will be initiated through a ticketing system and the Customer Support Analyst will be expected to handle these requests in a professional and timely manner, with ongoing feedback to the requestor as to the status of their request. As new and challenging types of requests are received, the Customer Support Analyst will be expected to document their approach as Standard Operating Procedures
The ideal candidate should possess great communication, presentation and organizational skills. They should be able to conduct an extensive amount of research at a rapid pace, and feel comfortable engaging experts throughout the organization to obtain the necessary answers and resolutions. The candidate must also be comfortable with a predefined Service Level Agreement (SLA) and being held accountable to such SLA on a day to day basis.
It is preferred the expert be comfortable with computer systems and confident to learn new systems as needed. Experience in SalesForce.com, Veeva, BI tools, Field Reporting and CRM/SFA is a plus.
Requirements
  • Bachelor's Degree is a plus but not required
  • Skilled at analyzing complex issues and distilling concepts to others
  • Ability to multitask and work in a fast-paced, time sensitive environment while adhering to deliverables and timelines
  • Strong interpersonal skills, with the ability to work in a professional and collaborative manner
  • Adept at written and verbal communication and comfortable with public speaking
  • Able to proactively identify risks, and drive action to mitigate and resolve issues
  • Ability to take on new challenges and work outside of one's comfort zone
  • Ability to identify challenges in existing processes and perform in a dynamic environment to develop actionable solutions and define process improvements.
  • A minimum of 3 years of industry experience (healthcare, medical device or pharmaceutical) related to market, analytics, field sales, or sales support is preferred
  • Knowledgeable with syndicated data sources, such as iQVIA and with the sales process (pharmaceutical, etc.)
  • Must have a proven track record of providing value added customer service.
  • Ability to support cross-functional teams and the ability to understand and translate their business issues into actionable solutions.
  • Excellent personal leadership, collaboration, communication (written, verbal, and presentation)
  • Strong critical thinking skills and attention to detail are required.
  • The individual must perform in a dynamic environment with the knowledge to recommend and implement process improvements.
  • Handle multiple projects simultaneously, adhere to deliverables and timelines, and be open to creative problem solving and team collaboration.
  • Must have competency in MS Word, Excel, PowerPoint. Have the capacity to learn new technologies and data structures.
  • A clear understanding of Business Processes and how such processes impact the organization as a whole is preferred
  • Ability to resolve issues from customers in a professional and timely manner
  • Ability to identify gaps in business processes and recommend solutions to fix the process in order to make the team more efficient.
  • Must have customer service experience in any capacity that demonstrates knowledge on dealing with customers on a continual basis
  • Pharmaceutical Sales process knowledge is desired but not required.

Benefits
Keen360 is a Management Consulting firm that specializes in advising organizations to design Business strategies, develop operational efficiencies and deliver innovative solutions to achieve measurable results. Our projects range from pure design and development topics to more transverse transformation involving multiple business lines or regions.

Apply