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Fidelity National Financial Jobs Information

Do workers at Fidelity National Financial get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Fidelity National Financial pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and March 2026.

At Fidelity National Financial, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Fidelity National Financial affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 23 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Fidelity National Financial?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between July 2025 and March 2026.

Do workers at Fidelity National Financial worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Fidelity National Financial workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it for Fidelity National Financial workers to change shifts?

Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at Fidelity National Financial?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Fidelity National Financial managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at Fidelity National Financial spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at Fidelity National Financial?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and March 2026.

Is working at Fidelity National Financial good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Fidelity National Financial feel treated with respect by their managers?

Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Fidelity National Financial get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Fidelity National Financial?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Fidelity National Financial enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Fidelity National Financial recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Fidelity National Financial?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Fidelity National Financial?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Fidelity National Financial’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Fidelity National Financial is doing?

Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and March 2026.
What are the most popular titles at Fidelity National Financial?
What are the most popular cities for Fidelity National Financial jobs?
What are the most popular states for Fidelity National Financial jobs?
What are the most popular categories at Fidelity National Financial?
Infographic showing various job openings at Fidelity National Financial in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution.

Inside Sales Agent - Home Warranty - Henderson, NV

Fidelity National Financial

Henderson, NV • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Fidelity National Financial rating

7.8

Company rating: 7.8 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

164th of 261 rated insurance

Job description

Overview

About Us - Fidelity National Home Warranty (FNHW)

Fidelity National Home Warranty (FNHW) is a trusted leader in home warranty services, providing homeowners and real estate professionals, and service providers with comprehensive coverage and exceptional service. As part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer the strength and stability of a nationally recognized brand while maintaining a commitment to personalized customer care. Our mission is to help homeowners protect their investments with reliable, cost-effective home warranty solutions.

Position Summary:

Fidelity National Home Warranty's Inside Sales division is seeking a high-energy Inside Sales Agent to join our industry-leading B2C sales team. In this role, the agent connects with homeowners to renew and enhance protection for one of their most valuable assets their home. Successful candidates demonstrate professionalism, persistence, and strong active listening skills. Displays ability to empathize, confidently handle objections close renewals, and uphold our reputation for excellence. This role is ideal for a self-motivated sales professional who thrives in a performance-driven environment, consistently exceeds targets, and effectively converts inbound and outbound customer interactions into successful renewals.

Duties
  • Achieve established monthly performance goals including sales, conversion rates and upsell metrics
  • Meet daily activity targets. Including a minimum of 120+ outbound dials per day, required contact and close rates
  • Work assigned leads of existing customers approaching the expiration of their home warranty plan to secure renewal for another term
  • Identify and recommend right-size to improve customer experience
  • Provide timely, relevant, and effective call documentation and follow-up
  • Handle every customer interaction with empathy and professionalism to ensure the optimal customer experience
  • Follow the established sales process, scripts and compliance requirement
  • Uphold FNHW's highest quality standards, guidelines, policies and procedures at all times
Requirements
  • Highschool Diploma or GED preferred
Experience
  • 2+ years of phone sales experience in a call center environment, including a proven track record of meeting sales goal
  • Experience educating and selling the value services and/or memberships
  • Coachable and willing to receive and apply feedback
  • Strong listening and follow-up skills
  • Knowledge in CRM / lead management programs / systems
  • Ability to navigate the Microsoft suite, computer skills and web navigation
  • Willingness to overcome customer objections and first call close
  • Must be highly collaborative and a self-starter
  • Skilled at multitasking
  • Ability to work flexible schedules, including some evenings and weekends
  • Bilingual (Spanish) a plus
Additional Information

Pay Hourly Rate: $21.50

Commissions: Targeted for $9.50 per unit with a conversion rate accelerator to increase the bounty per sale.

Physical Requirements:

This position operates in a clerical office setting. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

What we offer:

  • Comprehensive training.
  • Opportunities for advancement and career growth.
  • Competitive salary.
  • Group Medical/Dental/Vision benefits.
  • 401k with company match.
  • Stock Purchase Plan with company match.
  • Sick, vacation, and holiday pay.
  • Service recognition program.
  • And much more!

Fidelity National Home Warranty's parent company, Fidelity National Financial (FNF), is a leading Fortune 500 provider of title and specialty insurance. Repeatedly voted one of the "Best Big Companies in the U.S." by Forbes magazine, it employs more than 20,000 in its growing family of companies. The rapid growth of the company through acquisition has created a wealth of career opportunities. If you are looking for a dynamic career with significant earning potential and tremendous advancement opportunities, you have come to the right place. Learn more about us at www.homewarranty.com.

Fidelity National Home Warranty is an Equal Opportunity & E-Verify Employer.

Employment Type: FULL_TIME

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