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Entry Level Customer Success Manager Remote Jobs

Omnigo

Customer Success Manager (Remote Position)

The Customer Success Manager is a key member of the organization as it acts as the overall facilitator for customer communications and ultimately owns the account relationship. It is the expectation ...

Impartner, Inc.

Customer Success Manager

The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client ... Channel marketing expertise is preferred Job Location While this is a 100% Remote position, we ...

Rasa

Customer Success Manager

$85K - $128K/yr

This is a remote position, but we cannot hire anybody outside of the USA for this position. * Rasa ... We are hiring a Customer Success Manager to support our company's growth by investing in our ...

New

Aurelian

Customer Success Manager - West

Customer Success Manager As a Customer Success Manager (remote, based in the Pacific time zone and within 1 hour of a major airport), you are the long-term partner to the customers who rely on ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site +1

The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ... Hybrid working environment: remote work and working from the office; our office will be set in Kiln ...

CXAI

Customer Success Manager

Customer Success Manager CXAPP is a forward-thinking technology company that leverages AI and data ... This CSM role is a remote position in the Los Angeles, California area. Key Responsibilities:

Veracity

Customer Success Manager

Customer Success Manager San Francisco, California (Remote) Full Time Onboarding Prospective Customers * Conduct onboarding calls with prospective customers, train them to use the product, complete ...

Azul

Customer Success Manager

$165K - $180K/yr

Customer Success Manager The Customer Success Manager is integral part of our Worldwide Customer ... Work-life balance, remote-first, paid time off, company shutdown, holidays * Work with top experts ...

Azul

Customer Success Manager

$165K - $180K/yr

Customer Success Manager The Customer Success Manager is integral part of our Worldwide Customer ... Work-life balance, remote-first, paid time off, company shutdown, holidays * Work with top experts ...

Keeper Security

Customer Success Manager

This can be a 100% remote position from select locations with an opportunity to work a hybrid ... As a Customer Success Manager, you will work with an established client base and be responsible for ...

Sendoso

Customer Success Manager

This is a remote position. Who You Are: * A Proven Professional: You have a minimum of 2 years of hands-on experience as a Customer Success Manager or in a similar strategic account management role ...

Azul

Customer Success Manager

$165K - $180K/yr

Customer Success Manager The Customer Success Manager is integral part of our Worldwide Customer ... Work-life balance, remote-first, paid time off, company shutdown, holidays * Work with top experts ...

Sendoso

Customer Success Manager

Phoenix, AZ · On-site +1

This is a remote position. Who You Are: * A Proven Professional: You have a minimum of 2 years of hands-on experience as a Customer Success Manager or in a similar strategic account management role ...

Oma Robotics

Customer Success Manager

Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...

Sendoso

Customer Success Manager

Phoenix, AZ · Remote

This is a remote position. Who You Are: * A Proven Professional: You have a minimum of 2 years of hands-on experience as a Customer Success Manager or in a similar strategic account management role ...

Azul

Customer Success Manager

$165K - $180K/yr

Customer Success Manager The Customer Success Manager is integral part of our Worldwide Customer ... Work-life balance, remote-first, paid time off, company shutdown, holidays * Work with top experts ...

Momentus

Customer Success Manager

Freeport, ME · Remote

This is a remote role; however, periodic travel is required. Customer Success Managers are expected to attend customer onsite visits, company meetings, and team events as needed. * Tech Stack:

New

Keeper Security

Customer Success Manager

This can be a 100% remote position from select locations with an opportunity to work a hybrid ... As a Customer Success Manager, you will work with an established client base and be responsible for ...

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Entry Level Customer Success Manager Remote information

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$32.5K

$83.1K

$140K

How much do entry level customer success manager remote jobs pay per year?

As of Jul 12, 2026, the average yearly pay for entry level customer success manager remote in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectEntry Level Customer Success Manager RemoteCustomer Support Specialist Remote
Primary RoleBuilds long-term customer relationships, ensures product adoption, and promotes customer retentionProvides technical or product assistance, resolves customer issues, and offers support
Required SkillsCommunication, relationship management, basic product knowledgeTechnical troubleshooting, communication, problem-solving
Work EnvironmentRemote, collaborative with sales and success teamsRemote, often focused on individual support tasks
Common CertificationsCustomer success or relationship management certifications (optional)Technical support or help desk certifications (optional)

While both roles are remote and involve customer interaction, the Entry Level Customer Success Manager focuses on fostering ongoing relationships and ensuring customer success, whereas the Customer Support Specialist primarily handles technical issues and immediate support needs. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Success Manager (Remote), and why are they important?

To thrive as an Entry Level Customer Success Manager (Remote), you generally need strong communication skills, a customer-focused mindset, and a bachelor’s degree or equivalent experience. Familiarity with CRM tools like Salesforce or HubSpot, as well as ticketing systems and basic data analysis, is often required. Exceptional problem-solving, active listening, and time management abilities help you build rapport and effectively address client needs in a remote environment. These skills ensure customer satisfaction, retention, and smooth collaboration with internal teams, which are critical to the organization's long-term success.

What is an Entry Level Customer Success Manager (Remote)?

An Entry Level Customer Success Manager (Remote) is a professional who helps new and existing clients get the most value from a company's products or services, working from a location outside the company's offices. They focus on building relationships, answering customer questions, resolving issues, and ensuring customer satisfaction. In an entry-level role, they often receive training and support to develop their skills in customer communication, problem-solving, and product knowledge. Their goal is to help customers achieve success with the product, which in turn supports customer retention and company growth.

What are some typical challenges faced by entry-level remote Customer Success Managers, and how can they be addressed?

Entry-level remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and managing effective communication across digital channels. To overcome these obstacles, it's important to be proactive in reaching out to customers, utilize collaboration tools efficiently, and schedule regular check-ins to foster engagement. Additionally, working closely with internal teams like sales and support can help you address client needs more effectively and ensure a smooth customer journey.
More about Entry Level Customer Success Manager Remote jobs
What cities are hiring for Entry Level Customer Success Manager Remote jobs? Cities with the most Entry Level Customer Success Manager Remote job openings:
What are the most commonly searched types of Customer Success Manager Remote jobs? The most popular types of Customer Success Manager Remote jobs are:
What states have the most Entry Level Customer Success Manager Remote jobs? States with the most job openings for Entry Level Customer Success Manager Remote jobs include:
What job categories do people searching Entry Level Customer Success Manager Remote jobs look for? The top searched job categories for Entry Level Customer Success Manager Remote jobs are:
Entry Level Customer Success Manager Remote jobs near you
Infographic showing various Entry Level Customer Success Manager Remote job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager (Remote Position)

Omnigo

Remote

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary
The Customer Success team is responsible for the relationship between Omnigo and our customers. This critical function is responsible for engaging with our customers to drive adoption and demonstrate ongoing value to ensure high customer retention.
The Customer Success Manager is a key member of the organization as it acts as the overall facilitator for customer communications and ultimately owns the account relationship. It is the expectation of the that they'll work with their customers to appropriately understand, manage, and assist them with day-to-day business needs by acting as a single point of contact for the account and coordinating with all other Omnigo business functions as needed.
Essential Duties and Responsibilities

  • Drive retention and growth for our customers by understanding their business needs and helping them succeed
  • Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement
  • Account owner for named accounts that will coordinate and facilitate across all business functions within the organization
  • Maintain data in Salesforce, including contacts, key initiatives, budgets, stakeholders, forecasts, and campaigns
  • Represent the voice of the customer to inform our sales process and product roadmap
  • Own renewals from quote to invoice, as well as upsells of existing products and services to grow their assigned book of business
  • Target and grow revenue within assigned accounts by uncovering cross-sale opportunities for sales
  • Work with customers to develop a success plan that outlines how Omnigo adoption will address their needs both immediately and in the future
  • Enlist super fans to act as references, lead user groups, & participate in the community
  • Be a liaison to drive attendance to trainings, webinars, educational curriculum, and seminars
  • Identify meaningful ways to engage low usage and at-risk accounts based on data monitoring as well as qualitative knowledge of the account
Skills and Requirements
  • 2+ Years in a customer-facing or Customer Success role within an enterprise software or software-as-a-service organization
  • A passion for Customer Engagement and service mentality
  • Proven record of creating and maintaining business partnerships and relationships, "do-er" mentality with a hands-on, passionate, curious, empathetic approach, and the grit to get things done
  • Results-driven and proven ability to meet or exceed quotas
  • Experience with the annual renewal process is preferred
  • Strong operational discipline with an analytical, process-oriented mindset and a data-based approach to decision making and assessment
  • Excellent oral and written communication skills
  • Must be proficient in PowerPoint and comfortable presenting to all levels of an organization
  • Highly organized with the ability to work independently and be accountable for results with minimal supervision
  • Experience with Salesforce or a similar CRM tool and Gainsight or a similar Customer Success tool preferred
  • Gaming, Security and Surveillance or Public Safety experience welcomed.
  • Approx. 25% travel for customer visits and conferences

EOE/M/F/Disabled/Vet
This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

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