Job Summary:
Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications. They are seeking a Computer Systems Analyst to provide IT support for computerized systems in laboratory activities, ensuring the operability of software applications and coordinating with vendors and stakeholders.
Responsibilities:
• Work products and documents related to the needs of internal stakeholders across research laboratories and providing IT support for computerized systems supporting laboratory activities; collaborations with internal stakeholders and external vendors to improve laboratory operations and instrument data analysis.
• Work products and documents related to selection, implementation and support of software systems used by researchers; verification of all licenses, upgrades, and patches are up to date and confirm compatibility with other software packages; coordination with IT support team, Informatics, and software vendors to ensure proper maintenance of applications and database servers, including patch installation, database migration, and system upgrades.
• Work products and documents related to resolving hardware and software issues pertaining to the function of the scientific applications; providing support for front-end and back-end servers; deployment of security patches.
• Work products and documents related to Involvement with ASPIRE program regarding the extraction, curation, and management of electronic notebook data.
• Work products and documents related to system administration of PerkinElmer Electronic Lab Notebook (ELN),ChemBioOffice Enterprise (CBOE), CambridgeSoft ChemDraw, Mestrelab Mnova Suite. - Ad-Hoc
• Work products and documents related to providing continual operability of chemistry related software applications performing daily troubleshooting and maintenance; installation and configuration of scientific enterprise-level applications on end-user machines; providing end-user support including troubleshooting and assistance.
Qualifications:
Required:
• Bachelor's degree in Information Technology, Computer Science or a related discipline
• Minimum ten (10) years of specialized experience
• Work with internal stakeholders across research laboratories; determine needs and provide IT support for computerized systems supporting laboratory activities.
• Install and configure scientific enterprise-level applications on end-user machines.
• Work to provide continual operability of chemistry related software applications performing daily troubleshooting and maintenance.
• Provide support to end-users, including troubleshooting and assistance.
• Act as primary contact with software vendors to verify all licenses, upgrades, and patches are up to date and confirm compatibility with other software packages.
• Involvement with ASPIRE program regarding the extraction, curation, and management of electronic notebook data.
• System administrator for PerkinElmer Electronic Lab Notebook (ELN), ChemBioOffice Enterprise (CBOE), CambridgeSoft ChemDraw, Mestrelab Mnova Suite.
• Work with subject matter experts on the selection, implementation and support of software systems used by researchers.
• Work with internal stakeholders and external vendors to improve laboratory operations and instrument data analysis.
• Coordinate with IT support team, Informatics, and software vendors to ensure proper maintenance of applications and database servers, including patch installation, database migration, and system upgrades.
• Coordinate with IT support to resolve hardware and software issues pertaining to the functions of scientific applications.
• Coordinate and provide support and maintenance for front-end and back-end servers.
• Deploy security measures to maintain integrity of systems and data.
Company:
At Axle, we are driven by the mission to accelerate discovery and enhance organizational outcomes by revolutionizing operations with our innovative solutions. Founded in 2002, the company is headquartered in Rockville, USA, with a team of 501-1000 employees. The company is currently Late Stage.