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Entry Level Cloud Support Jobs (NOW HIRING)

Cloud Automation Engineer

Allen Park, MI

$50.75 - $68/hr

Since 2009, Control-Tec has supported the development of data solutions that enable robust design ... Engineer, entry level. This position will be working on the IT Solutions team to automate ...

Cloud Automation Engineer

Allen Park, MI · On-site

$50.75 - $68/hr

Since 2009, Control-Tec has supported the development of data solutions that enable robust design ... Engineer, entry level. This position will be working on the IT Solutions team to automate ...

Customer Experience Representative

Leander, TX · On-site

$15.25 - $20.75/hr

... includes entry-level ATF compliance functions . You'll be part of the Customer Experience team ... Assisting with 4473 Cloud support and fingerprint card services * Selling digital services and add ...

Customer Experience Representative

Leander, TX · On-site

$15.25 - $20.75/hr

... includes entry-level ATF compliance functions . You'll be part of the Customer Experience team ... Assisting with 4473 Cloud support and fingerprint card services * Selling digital services and add ...

Customer Experience Representative

Leander, TX

$15.25 - $20.75/hr

... includes entry-level ATF compliance functions . You'll be part of the Customer Experience team ... Assisting with 4473 Cloud support and fingerprint card services * Selling digital services and add ...

Junior Cloud Engineer Remote Changeis, Inc. is seeking a Junior Cloud Engineer to support enterprise IT shared services operations within a cabinet-level federal agency environment . This entry-level ...

... to support enterprise IT shared services operations within a cabinet-level federal agency environment. This entry-level role focuses on day-to-day cloud infrastructure management and incident ...

Customer Experience Representative

Leander, TX · On-site

$15.25 - $20.75/hr

... includes entry-level ATF compliance functions . You'll be part of the Customer Experience team ... Assisting with 4473 Cloud support and fingerprint card services * Selling digital services and add ...

This is an entry-level role offering hands-on experience with enterprise AWS cloud services in direct support of DoW mission analytics, operational reporting, and enterprise readiness. • Performs ...

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Entry Level Cloud Support information

What is an Entry Level Cloud Support job?

An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.

What are the typical daily responsibilities for an Entry Level Cloud Support role?

In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.

What are the key skills and qualifications needed to thrive in the Entry Level Cloud Support position, and why are they important?

To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.

More about Entry Level Cloud Support jobs
What cities are hiring for Entry Level Cloud Support jobs? Cities with the most Entry Level Cloud Support job openings:
What are the most commonly searched types of Cloud Support jobs? The most popular types of Cloud Support jobs are:
What states have the most Entry Level Cloud Support jobs? States with the most job openings for Entry Level Cloud Support jobs include:
What job categories do people searching Entry Level Cloud Support jobs look for? The top searched job categories for Entry Level Cloud Support jobs are:
Infographic showing various Entry Level Cloud Support job openings in the United States as of May 2026, with employment types broken down into 5% Internship, 85% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution.
Entry-Level IT Support Associate

Entry-Level IT Support Associate

Expedient

Lewis Center, OH • On-site

$32K - $37K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Expedient is hiring an on-site, entry-level opportunity that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Columbus / Dublin, OH data center, will join the Operations Support Center (OSC) team and will receive fully paid training (including industry certs) and hands-on experience with a variety of technical platforms including virtualization technology, networking, data protection, Windows, disaster recovery, Linux/Unix and infrastructure.
If you are looking for an opportunity to gain valuable technical on-the-job training and experience and kick-start your IT career, you may be the perfect candidate for this role.
Expedient provides multi-cloud platforms, offers hosting and cyber security, anddata center infrastructure as a service (IaaS) solutions to its clients. For more information about our cloud technology and solutions, please visit us at www.expedient.com
Sponsorship is not provided.Expedient does not engage with third-party recruiting or staffing firms.
Applicants should be able to show some experience with IT and technology; acceptable experience can include self-study, technical school or work experience. However, on-the-job training covers the technology and the business of Expedient as well as learning opportunities regarding basic support requests, monitoring and client service.
The Schedule and Shift Premium: This position operates on a regular schedule of Monday through Friday, from 7:30am to 4pm local time and includes an additional bonus, paid out upon completion of the initial training.
Professional Development & Training: Expedient places high value on professional development and education. We will cover the costs up front for our IT Support Associates to obtain relevant technical certifications such as CompTIA, A+, Network + etc. Certain certifications that are higher in difficulty to obtain have attached bonuses for completion.
Rate of Pay: The hourly rate of pay is closely based on your technical experience and knowledge, work experience and/or academic experience. This entry-level role seeks a passionate candidate who is interested in pursuing a career in IT and is willing and able to learn, so any level of experience will be considered. Range of pay of $32,000/year ($15.38/hour) - $37,4400/year ($18.00/hour), paid out hourly, can vary depending on market and shift.
Responsibilities:
  • Handle client tickets and questions, daily shift walks, routine audits, remote hands requests, etc. and escalate more complex tickets as needed.
  • Follow strict security protocols to allow client access requests inside the data center using specific access control criteria.
  • Follow shipping and receiving procedures to ensure the secure transport of equipment to and from the facility.
  • Use the ticketing system to log all requests and activities including documentation of special requests and customizations considered important for future support.

Recommended Qualifications:
  • Previous customer-service work experience.
  • Industry certifications (such as CompTIA, A+ or Network+) or equivalent work experience in an IT role or academic experience.
  • Excellent written and verbal communication skills.
  • Strong analytical and independent problem-solving skills.
  • Ability to prioritize and multitask in a fast-paced, time-sensitive environment.
  • Must pass pre-employment screens.

Physical Tasks/Demands:
  • Sitting - stationary/seated position during the workday in order to check in visitors.
  • Walking - must be able escort visitors to their equipment;must be ableto walk the entire perimeter of the physical plant/data center several times during the shifttoconduct hands-onassessments ensuringbuilding safety compliance by checking doors, checking temperature sensors in various areas of the server room/data center.
  • Lifting - frequently lifts lightweight itemsand occasionally lifts heavy-weight materials such as equipment, parts, computer and serverhardware.
  • Dexterity - must be able to lock/unlock security cages, operate security kiosk and print out visitor badges, operate loading dock equipment; must be able to climb and balance oneself on a ladder, must be able to stoop, kneel, crouch, and crawl into tight places to access computer hardware, to conduct safety checks, tomove equipment, install equipment, etc.as required.

Cloud Computing and Data Center Infrastructure as a Service - Expedient
WORKING FOR EXPEDIENT
We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%.
For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.
We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.
Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.