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Entry Level Cloud Support Jobs (NOW HIRING)

Silencer Shop

Customer Experience Representative

Leander, TX · On-site

$15.25 - $20.75/hr

... includes entry-level ATF compliance functions . You'll be part of the Customer Experience team ... Assisting with 4473 Cloud support and fingerprint card services * Selling digital services and add ...

Silencer Shop

Customer Experience Representative

Leander, TX · On-site

$15.25 - $20.75/hr

... includes entry-level ATF compliance functions . You'll be part of the Customer Experience team ... Assisting with 4473 Cloud support and fingerprint card services * Selling digital services and add ...

Silencer Shop

Customer Experience Representative

Leander, TX

$15.25 - $20.75/hr

... includes entry-level ATF compliance functions . You'll be part of the Customer Experience team ... Assisting with 4473 Cloud support and fingerprint card services * Selling digital services and add ...

Changeis

Junior Cloud Engineer

Junior Cloud Engineer Remote Changeis, Inc. is seeking a Junior Cloud Engineer to support enterprise IT shared services operations within a cabinet-level federal agency environment . This entry-level ...

COCC

System & Cloud Engineer II - Req# 608

Avon, CT · On-site

$72K - $109K/yr

... support experience • Entry level certifications across Microsoft, Linux, VMware, cloud, or storage preferred, including Microsoft Fundamentals/Associate, Linux+, RHCSA, VMware VCTA/VCA, Security ...

Genesis Global Group

Be Seen First

Entry Level Network Support Specialist

Hamilton, NJ · On-site

$45K - $50K/yr

Entry Level Network Support Specialist Hamilton Township, NJ 08691, USA Essential Functions ... Cloud Computing: Familiarity with Exchange Online, Sharepoint, OneDrive, Azure AD, creating users ...

Expedient

Entry-Level IT Support Associate

Dublin, OH · On-site

$32K - $37K/yr

The IT Support Associate,in our Columbus / Dublin, Ohio data center, will join the Operations ... Expedient provides multi-cloud platforms, offers hosting and cyber security, anddata center ...

Expedient

Entry-Level IT Support Associate

Dublin, OH · On-site

$32K - $37K/yr

The IT Support Associate, in our Columbus / Dublin, Ohio data center, will join the Operations ... Expedient provides multi-cloud platforms, offers hosting and cyber security, and data center ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate ... We're a cloud focused managed service provider (MSP) moving SMB clients to the cloud every month.

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Entry Level Cloud Support information

What is an entry level cloud support?

An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.

What does an entry level cloud support do?

In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.

What are the key skills and qualifications needed to thrive in the entry level cloud support position, and why are they important?

To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.

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Entry Level Cloud Support jobs near you
Infographic showing various Entry Level Cloud Support job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Experience Representative

Silencer Shop

Leander, TX • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Want to help make the world a quieter place?
Do you thrive in fast-paced, dynamic environments? If so, come join the team at Silencer Shop as a Customer Experience Representative.
Who We Are
Silencer Shop is a Texas-based company specializing in the sale of firearm suppressors (also known as silencers). Since our founding in 2010, we've grown to become the largest suppressor distributor in the United States.
We simplify the suppressor purchasing process by helping customers navigate complex application requirements and submit accurate, compliant paperwork through their selected dealer.
In addition to sales, we provide rich educational content on suppressor technology, legal requirements, and maintenance through our website and customer support channels. Our mission is simple: make buying a suppressor as fast, easy, and headache-free as possible.
We're a family-owned business, passionate about what we do-and we're looking for someone who shares that mindset.
Your Day-to-Day Responsibilities
As a Customer Experience Representative, you will:
  • Answer phone calls, emails, and live chats
  • Provide pre- and post-purchase support for customers and dealers
  • Assist with ATF Forms 1, 3, and 4 applications and submissions
  • Handle order maintenance, cancellations, change orders, and escalated cases
  • Provide specialized guidance regarding trust setup and compliance workflows
  • Support internal departments with escalations and fulfillment issues

This is an advanced support position that includes entry-level ATF compliance functions. You'll be part of the Customer Experience team, which also supports compliance operations as directed.
Other Duties May Include
  • Attending trade shows and industry events
  • Reviewing customer-submitted trust or registration information
  • Assisting with 4473 Cloud support and fingerprint card services
  • Selling digital services and add-ons
  • Participating in quarterly internal audits

Ready to Apply?
If you're passionate about delivering exceptional service, take pride in the details, and have a love for the firearms industry, we'd love to meet you.
Requirements
What We're Looking For
We're looking for a qualified individual to join our Customer Experience team-maybe that's you!
Skills You Should Bring
  • At least 2 years of experience in a customer support or service role
  • Strong phone presence and clear communication skills
  • Excellent interpersonal and customer service abilities
  • Proven empathy for customers and dealers navigating regulatory processes
  • Strong verbal and written communication skills
  • Effective analytical and problem-solving skills
  • Excellent multi-tasking abilities and attention to detail
  • A hunger to learn and grow
  • Team-oriented, collaborative spirit
  • A passion for the firearm industry is a must
  • Strong computer and systems troubleshooting skills

Benefits
Health insurance
Dental insurance
Vision Insurance
Life Insurance
Flexible Schedule
401(k) matching
Paid time off

Apply