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Entry Level Cloud Support Jobs in Michigan (NOW HIRING)

CONTROLTEC LLC

Cloud Automation Engineer

Allen Park, MI

$50.75 - $68/hr

Since 2009, Control-Tec has supported the development of data solutions that enable robust design ... Engineer, entry level. This position will be working on the IT Solutions team to automate ...

CONTROLTEC LLC

Cloud Automation Engineer

Allen Park, MI · On-site

$50.75 - $68/hr

Since 2009, Control-Tec has supported the development of data solutions that enable robust design ... Engineer, entry level. This position will be working on the IT Solutions team to automate ...

Brooksource

Jr. Network Cloud Engineer

Wyoming, MI · On-site

$29 - $30/hr

... entry-level position with a hybrid work schedule (four days onsite, one day remote) and a one-year ... Support hybrid networking solutions, including Cloud VPN, VPC Peering, and Shared VPC, connecting ...

AHEAD

Senior Pre-Sales Engineer - Network

Detroit, MI

$103K - $141K/yr

By weaving together advances in cloud infrastructure, automation and analytics, and software ... Support the sales teams during engagements by providing advice and solutions or proposals optimized ...

AHEAD

Senior Pre-Sales Engineer - Network

Detroit, MI

$225K - $300K/yr

By weaving together advances in cloud infrastructure, automation and analytics, and software ... Support the sales teams during engagements by providing advice and solutions or proposals optimized ...

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Entry Level Cloud Support information

What is an entry level cloud support?

An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.

What does an entry level cloud support do?

In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.

What are the key skills and qualifications needed to thrive in the entry level cloud support position, and why are they important?

To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.

What are the most commonly searched types of Cloud Support jobs in Michigan? The most popular types of Cloud Support jobs in Michigan are:
What are popular job titles related to Entry Level Cloud Support jobs in Michigan? For Entry Level Cloud Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Entry Level Cloud Support jobs in Michigan look for? The top searched job categories for Entry Level Cloud Support jobs in Michigan are:
What cities in Michigan are hiring for Entry Level Cloud Support jobs? Cities in Michigan with the most Entry Level Cloud Support job openings:
Entry Level Cloud Support jobs near you
Infographic showing various Entry Level Cloud Support job openings in Michigan as of August 2026, with employment types broken down into 64% Full Time, 12% Part Time, and 24% Contract. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution.

Entry-Level Cloud Engineer / Cloud Delivery Analyst / Business Analyst : Dimondale, MI

Software People, Inc.

Dimondale, MI • On-site

$59.25 - $79.25/hr

Contractor

Re-posted 11 days ago

Job description

Please Let me know your Interest and rate for this position.

Phone/Skype Hire. Onsite from day 1 / Hybrid

Location: Dimondale, MI

Duration: 12+ months

Looking for a candidate with a focus on basic cloud engineering Cloud deployment. This role will wear multiple hats assisting Cloud Architects and team to comprehend objectives, generate solutions, POC the solution, generate recommendations then implement the decisions. 

The Entry-Level Cloud Engineer will support the State of Michigan’s cloud architecture and engineering teams in designing, deploying, and maintaining cloud-based solutions across public, private, and hybrid environments. This role is ideal for early‑career technologists who have foundational cloud knowledge and are eager to grow into a full cloud engineering or cloud architecture role.

The engineer will assist senior architects in understanding business objectives, developing solution concepts, performing proof‑of‑concepts, and implementing cloud technologies that improve delivery, automation, and operational efficiency

Core Competencies

•             Ability to learn and apply cloud engineering concepts quickly.

•             Strong analytical and troubleshooting skills.

•             Ability to interpret technical requirements and assist in developing cloud-based solutions.

•             Interest in automation, DevOps, and continuous improvement.

•             Clear communication skills for explaining technical concepts to both technical and non technical audiences.

•             Collaborative mindset and willingness to work across teams.

•             Other desired skills: Containerization, Linux, Database skills, security and recovery, web services and applications programming interfaces (APIs)

Responsibilities

•             Assist senior cloud architects with the design and deployment of cloud solutions across the AWS, and GCP environments.

•             Support the build out of multi cloud environments, including public, private, and hybrid cloud models.

•             Help maintain and troubleshoot cloud infrastructure components.

•             Contribute to the development and maintenance of CI/CD pipelines.

•             Assist with infrastructure provisioning and configuration using automation tools.

•             Participate in integrating cloud pipelines with existing DevOps systems.

•             Document architecture decisions, pipeline configurations, and deployment procedures.

•             Participate in knowledge transfer sessions and training activities.

•             Maintain clear and organized technical documentation for onboarding and future reference.

•             Support adherence to cloud security best practices and compliance frameworks (NIST, CIS, PCI, etc.).

•             Assist in implementing secure configurations and monitoring controls.

•             Work with cross functional teams to understand business needs and translate them into cloud requirements.

•             Participate in discussions with vendors, product specialists, and internal teams to evaluate technologies.

•             Support enterprise architecture reviews and solution assessments.

•             Assist with performance analysis, troubleshooting, and optimization of cloud workloads.

•             Help design and test workload migrations and disaster recovery scenarios.

•             Support integration of cloud services with on-premises technologies (VMware, Cisco, Dell, Nutanix, etc.).

•             Leverage State of Michigan Institutional knowledge to cloud engineering projects.

Skills Needed

  • Cloud Delivery Analyst / Business Analyst - 1-3 years
  • Knowledge of concepts of designing and developing dynamic Cloud solutions in Google Cloud Platform and Amazon Web Services and moving parts involved in continuous integration and delivery - 1-3 years
  • Solid understanding and skill with DevOps, web services and application programming interfaces (APIs) - Solid understanding and skill with DevOps, web services and application programming interfaces (APIs) - 1-3 years
  • Foundational institutional knowledge of State of Michigan platforms, cloud architecture, security requirements and processes - 1-3 years
  • Experience with Tooling and Automation to enable seamless automation of infrastructure provisioning and configuration.  Highly Desirable
  • Pipeline Design and Architecture to improve development flow and delivery.  Highly Desirable
  • Create, maintain, and troubleshooting skills for cloud infrastructure    Highly Desirable
  • Foundational institutional knowledge of State of Michigan platforms, cloud architecture, security requirements and processes. 1-3 years
  • Cloud security and compliance experience    

Certification(s):

Google – Cloud Certified Cloud Digital Leader

               AWS – Certified Cloud Practitioner

                Highly Desirable