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Executive Cloud Support Jobs (NOW HIRING)

The Staff Cloud Support Engineer will serve as a technical authority, leading incident response and ... executive-ready RCAs with clarity and confidence. • Drive trust through transparency and ...

Staff Cloud Support Engineer

Sunnyvale, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force ... Deliver executive-ready RCAs with clarity and confidence. * Drive trust through transparency and ...

Staff Cloud Support Engineer

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force ... Deliver executive-ready RCAs with clarity and confidence. * Drive trust through transparency and ...

Staff Cloud Support Engineer

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force ... Deliver executive-ready RCAs with clarity and confidence. * Drive trust through transparency and ...

Staff Cloud Support Engineer

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force ... Deliver executive-ready RCAs with clarity and confidence. * Drive trust through transparency and ...

Cloud Engineer

Fairfax, VA · On-site

$120K - $160K/yr

Supporting large DoW programs that operate and maintain multiple IL 4/5 hybrid-cloud and AWS ... executive management)

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How much do executive cloud support jobs pay per year?

As of Aug 17, 2026, the average yearly pay for executive cloud support in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Cloud Support jobs?

The most popular types of Cloud Support jobs are:

Staff Cloud Support Engineer

Crusoe

San Francisco, CA • On-site

Full-time

Re-posted 2 days ago


Job description

Job Summary:
Crusoe is on a mission to accelerate the abundance of energy and intelligence, operating as a vertically integrated AI infrastructure company. The Staff Cloud Support Engineer will serve as a technical authority, leading incident response and influencing architectural decisions while ensuring the reliability of AI infrastructure.
Responsibilities:
• Serve as highest-level escalation point for complex P1/P0 incidents.
• Lead cross-functional root cause investigations involving compute, networking (IB/RDMA/RoCE), storage, and orchestration layers.
• Partner with SRE, Software teams (Storage, Networking, Compute, K8) to design systemic fixes rather than recurring workarounds.
• Design and improve node validation, burn-in processes, performance baselining, and release readiness.
• Influence Kubernetes architecture, workload orchestration (Slurm, Terraform), and AI/ML cluster stability.
• Reduce MTTR and incident recurrence through structural improvements.
• Troubleshoot NCCL, IB, GPU driver/firmware issues, distributed training failures.
• Support complex AI workloads (training + inference) with performance tuning and observability improvements.
• Act as technical advisor during high-risk customer incidents.
• Deliver executive-ready RCAs with clarity and confidence.
• Drive trust through transparency and technical depth.
• Mentor P3/P4 engineers.
• Define SOPs and technical standards for support excellence.
• Partner with Enablement to raise the technical bar across the organization.
Qualifications:
Required:
• 8+ years experience in SRE, DevOps, HPC, or Cloud Infrastructure roles.
• Advanced Linux systems expertise.
• Deep Kubernetes operational experience (CKA-level or higher).
• Strong networking knowledge: Infiniband, RDMA, RoCE, SDN.
• Experience supporting AI/ML workloads at scale (GPU clusters).
• Proven track record of resolving multi-layer, distributed system failures.
• Strong customer communication and executive-facing presence.
Company:
Crusoe is a vertically integrated AI infrastructure company that builds and operates data centers powered by energy sources. Founded in 2018, the company is headquartered in Denver, USA, with a team of 1001-5000 employees. The company is currently Late Stage.