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Full Time Cloud Support Jobs (NOW HIRING)

Crusoe

Senior Cloud Support Engineer

San Francisco, CA · On-site

Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU ... This is a full-time position. What You'll Be Working On: * Customer Support: Provide exceptional ...

Crusoe

Senior Cloud Support Engineer

San Francisco, CA · On-site

Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU ... This is a full-time position. What You'll Be Working On: * Customer Support: Provide exceptional ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU ... This is a full-time position. What You'll Be Working On: * Customer Support: Provide exceptional ...

Techneaux Technology Services

Cloud Architect

Lafayette, LA · On-site

$50.25 - $63.75/hr

Techneaux is currently looking for a qualified full-time Cloud Architect to join our Business ... You will work closely with customer-facing Solution Architects and Cloud SMEs to support cloud ...

Cloudforce

Cloud Solutions Engineer

National Harbor, MD

$100K - $140K/yr

National Harbor, MD Type: Full Time Compensation: $100,000 to $140,000 DOE, Annually + Bonus ... support the latest cloud and AI technologies in a dynamic environment. Our ideal candidate will ...

Techneaux Technology Services

Cloud Architect

Lafayette, LA · On-site

$50.25 - $63.75/hr

Techneaux is currently looking for a qualified full-time Cloud Architect to join our Business ... You will work closely with customer-facing Solution Architects and Cloud SMEs to support cloud ...

Cloudforce

Cloud Solutions Engineer

National Harbor, MD · On-site

$100K - $140K/yr

National Harbor, MD Type: Full Time Compensation: $100,000 to $140,000 DOE, Annually + Bonus ... support the latest cloud and AI technologies in a dynamic environment. Our ideal candidate will ...

Cloudforce

Cloud Solutions Engineer

National Harbor, MD

$100K - $140K/yr

National Harbor, MD Type: Full Time Compensation: $100,000 to $140,000 DOE, Annually + Bonus ... support the latest cloud and AI technologies in a dynamic environment. Our ideal candidate will ...

SAIC

AWS Cloud Engineer

Scott Air Force Base, IL

$54 - $72/hr

Cloud Comp Engr Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... Support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate ...

LLNL

Cloud Operations Engineer

Livermore, CA · On-site

This role supports multiple sites across the country and occasional travel is required to ... This position requires full-time on-site presence due to the nature of the work. This position will ...

Navteca

Junior Cloud DevSecOps Engineer

Washington, DC · On-site

... Schedule Full time May include shift coverage or on call support depending on mission needs What ... cloud and enterprise security tools across AWS and Azure Perform initial triage and analysis of ...

LLNL

Cloud Operations Engineer

Livermore, CA · On-site

This role supports multiple sites across the country and occasional travel is required to ... This position requires full-time on-site presence due to the nature of the work. This position will ...

ICF

Cloud Identity Services Engineer

Reston, VA

$58 - $77.50/hr

Provide cloud support and make recommendations based on client needs. * Provide support for cloud ... The pay range for this position based on full-time employment is: $108,476.00 - $184,409.00 ...

LLNL

Cloud Operations Engineer

Livermore, CA · On-site

This role supports multiple sites across the country and occasional travel is required to ... This position requires full-time on-site presence due to the nature of the work. This position will ...

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All JobsFull Time Cloud Support Jobs

Full Time Cloud Support information

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$87

How much do full time cloud support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for full time cloud support in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

Which cloud service pays the most?

In the cloud support field, salaries vary depending on the provider and experience level. Generally, roles supporting Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform tend to offer higher compensation, especially for those with certifications like AWS Certified Solutions Architect or Google Cloud Professional Cloud Architect. Cloud support professionals with specialized skills and certifications typically earn higher salaries across these platforms.

What is the difference between Full Time Cloud Support vs Cloud Support Specialist?

AspectFull Time Cloud SupportCloud Support Specialist
CredentialsCertifications like AWS Certified Cloud Practitioner, Microsoft Azure FundamentalsSimilar certifications, often required or preferred
Work EnvironmentFull-time, in-office or remote, supporting cloud infrastructureTypically similar, may be part-time or contract in some cases
Industry UsageCommon in cloud service providers, IT departmentsUsed across tech companies, MSPs, cloud service firms
Search & Comparison IntentHigh overlap, often compared for job roles and responsibilities

Full Time Cloud Support and Cloud Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in employment status, with Full Time Cloud Support indicating a permanent, full-time position, while Cloud Support Specialist may include part-time or contract roles. Both roles focus on supporting cloud infrastructure and services, making them highly comparable for job seekers and employers.

Is cloud support a stressful job?

Cloud support roles can be stressful due to the need to resolve technical issues quickly and ensure system uptime. Support specialists often work under pressure to troubleshoot problems, manage multiple tasks, and communicate effectively with clients, especially during outages or critical incidents.

How much does a cloud support specialist make at Amazon?

A cloud support specialist at Amazon typically earns between $70,000 and $110,000 annually, depending on experience, location, and certifications. The role often requires knowledge of cloud platforms like AWS, troubleshooting skills, and customer support experience.

What jobs in the US pay 300,000 a year?

Full Time Cloud Support roles typically do not pay $300,000 annually; such high salaries are usually associated with executive positions, specialized software engineers, or senior cloud architects with extensive experience and certifications. Most cloud support jobs offer salaries below this threshold, but senior roles in cloud engineering or management can approach or exceed this level with bonuses and stock options.
More about Full Time Cloud Support jobs
What cities are hiring for Full Time Cloud Support jobs? Cities with the most Full Time Cloud Support job openings:
What are the most commonly searched types of Cloud Support jobs? The most popular types of Cloud Support jobs are:
What states have the most Full Time Cloud Support jobs? States with the most job openings for Full Time Cloud Support jobs include:
What job categories do people searching Full Time Cloud Support jobs look for? The top searched job categories for Full Time Cloud Support jobs are:
Full Time Cloud Support jobs near you
Infographic showing various Full Time Cloud Support job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 93% Full Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.
Cloud Support Engineer

Cloud Support Engineer

CACI International, Inc.

Hanover, MD • On-site

$55.50 - $74.25/hr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

Job description

Job Title: Cloud Support Engineer
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
* * *
The Opportunity:
CACI is seeking a Tier 1 / Tier 2 Cloud Support Engineer to support our Enterprise Cloud Solutions customers. This role operates during East Coast business hours and serves as the frontline point of contact for end-user support via phone, instant messaging, and email. You will work alongside a collaborative team of cloud professionals to ensure our customers experience minimal disruption and receive timely, high-quality assistance.
Day-to-day responsibilities range from handling routine service requests - such as password resets, access provisioning, and AWS Workspace troubleshooting - to progressively more complex tasks including cloud networking diagnostics, identity and access management issues, and VPN support. This is an excellent opportunity for a motivated support professional to grow their cloud skills in a structured, mission-focused environment.
Responsibilities:
  • Serve as Tier 1 / Tier 2 support for users of our Enterprise Cloud Solutions products via phone, IM, and email during East Coast business hours
  • Handle routine service requests including password resets, permissions/access requests, and account provisioning
  • Troubleshoot and resolve issues with AWS Workspaces, including connectivity, performance, and configuration problems
  • Escalate and track complex incidents using the team's ticketing system, ensuring accurate documentation and timely follow-up
  • Assist users with identity and access management (IAM) issues, including cloud role permissions, IDAM, authentication and SSO problems
  • Support VPN-related inquiries and connectivity issues (i.e. AppGate) for remote end-users
  • Perform initial cloud networking diagnostics and assist with escalations related to routing, DNS, and firewall access
  • Document recurring issues and contribute to the internal knowledge base to reduce repeat ticket volume
  • Collaborate with senior cloud engineers and operations staff to resolve complex or multi-tier incidents
  • Communicate clearly and professionally with end-users at varying levels of technical proficiency
  • Participate in team standups and contribute to continuous improvement of support processes

Qualifications:
Required:
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent practical experience
  • 3+ years of experience in a help desk, IT support, or cloud support role (Tier 1 or Tier 2)
  • Availability to work East Coast business hours (9:00 AM - 5:00 PM ET window)
  • Experience supporting end-users via phone, email, and IM-based ticketing platforms
  • Familiarity with cloud environments, particularly AWS (e.g., EC2, VPC, IAM, AWS Workspaces)
  • Working knowledge of identity and access management concepts and tools (e.g., Okta, Active Directory, SSO, MFA)
  • Experience with VPN client support and basic network connectivity troubleshooting
  • Strong written and verbal communication skills with a customer-first mindset
  • Ability to clearly document issues, steps taken, and resolutions in a ticketing system
  • Ability to multitask across phone, IM, and email support channels in an environment with SLAs
  • Experience administering Linux/Unix and Windows systems, including common tasks such as user management, file permissions, service configuration, and log review
  • Ability to perform basic infrastructure and systems administration tasks in support of a managed cloud environment
  • The desire and ability to learn new technologies and tools

Desired:
  • Experience with AppGate or similar software-defined perimeter / ZTNA VPN solutions
  • Hands-on experience with AWS Workspaces administration and troubleshooting
  • Familiarity with cloud networking concepts such as VPC routing, security groups, DNS, and firewall rules
  • Experience with Okta administration including user lifecycle management, MFA configuration, and SSO integrations
  • Exposure to ITSM / ticketing platforms such as Zendesk, ServiceNow, Jira Service Management, or similar
  • Familiarity with Docker and containerized workloads, including basic container lifecycle management and troubleshooting
  • CompTIA A+, Network+, Cloud+, AWS Cloud Practitioner, or equivalent entry-level certification

What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$63,300-$129,700
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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