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Entry Level Cloud Support Jobs (NOW HIRING)

CONTROLTEC LLC

Cloud Automation Engineer

Allen Park, MI · On-site

$50.75 - $68/hr

Since 2009, Control-Tec has supported the development of data solutions that enable robust design ... Engineer, entry level. This position will be working on the IT Solutions team to automate ...

CONTROLTEC LLC

Cloud Automation Engineer

Allen Park, MI · On-site

$50.75 - $68/hr

Since 2009, Control-Tec has supported the development of data solutions that enable robust design ... Engineer, entry level. This position will be working on the IT Solutions team to automate ...

Silencer Shop

Customer Experience Representative

Leander, TX · On-site

$15.25 - $20.75/hr

... includes entry-level ATF compliance functions . You'll be part of the Customer Experience team ... Assisting with 4473 Cloud support and fingerprint card services * Selling digital services and add ...

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Entry Level Cloud Support information

What is an entry level cloud support?

An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.

What does an entry level cloud support do?

In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.

What are the key skills and qualifications needed to thrive in the entry level cloud support position, and why are they important?

To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.

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Entry Level Cloud Support jobs near you
Infographic showing various Entry Level Cloud Support job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Associate Cloud Operations Engineer (Req# 1164)

ePlus inc.

Herndon, VA • On-site

Full-time

Re-posted 29 days ago

Job description

Job Summary:
ePlus inc. is a technology company focused on delivering solutions that make a real difference. As an Associate Cloud Operations Engineer, you will support customers running workloads in the public cloud and work with your team to enhance customer experience and drive technical innovation.
Responsibilities:
• Support and maintenance of Azure production environments
• Ensuring availability, performance, security, governance and scalability of Azure production systems via various monitoring, logging, and other toolsets
• System troubleshooting and problem resolution across various application domains and platforms.
• Support of systems for metrics, logging, and monitoring on Azure platform.
• Maintenance and management of tools for automation of different operational processes.
Qualifications:
Required:
• Experience supporting customers deploying workloads in the public cloud
• Ability to troubleshoot complex, interdisciplinary public cloud technical issues
• Ability to work in a diverse and geographically dispersed team environment with multiple engineering resources of varying skillsets and responsibilities
• Excellent written and verbal communication skills with the ability to work with a wide range of Customers across different verticals
• Familiar with cloud networking constructs such as Expressroute and VNETs
• Experience working in CI/CD pipelines to include tools such as Azure DevOps
• Knowledge of operating system administration to include Linux and Windows
• Microsoft technologies to include Active Directory, SQL, Patch Management, Certificate Services, Cloud Identity to include Active Directory and Azure Active Directory
• Cloud Security services to include Defender for Cloud, Key Vault, Azure Firewall, Azure WAF
• Kubernetes systems administration
• Experience with application load testing and quality assurance activities
• 1+ years of experience in deploying and supporting complex datacenter and/or public cloud environments
Preferred:
• Entry level public cloud related certification preferred
Company:
ePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure. Founded in 1990, the company is headquartered in Herndon, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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