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Entry Level Cloud Support Jobs in Colorado (NOW HIRING)

CFS

IT Support Technician I

Denver, CO · On-site

$25 - $35/hr

This entry-level role will support Windows environments, Microsoft 365 applications, endpoint ... technologies, cloud services, and IT infrastructure. Key Responsibilities End User Support

True Anomaly

DevOps Engineer I (New Grad)

Denver, CO · On-site

$75K - $80K/yr

In this entry-level role, you'll work under the guidance of experienced DevOps professionals ... Support the design and management of cloud-based solutions, primarily on Azure, while applying ...

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Entry Level Cloud Support information

What is an entry level cloud support?

An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.

What does an entry level cloud support do?

In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.

What are the key skills and qualifications needed to thrive in the entry level cloud support position, and why are they important?

To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.

Is entry level cloud support in demand?

Entry level cloud support roles are in high demand due to the increasing adoption of cloud computing across industries. Employers seek candidates with foundational knowledge of cloud platforms like AWS, Azure, or Google Cloud, along with basic troubleshooting and support skills. Certifications such as AWS Certified Cloud Practitioner can enhance job prospects in this field.

What are the most commonly searched types of Cloud Support jobs in Colorado?

The most popular types of Cloud Support jobs in Colorado are:

What are popular job titles related to Entry Level Cloud Support jobs in Colorado?

For Entry Level Cloud Support jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Entry Level Cloud Support jobs in Colorado look for?

The top searched job categories for Entry Level Cloud Support jobs in Colorado are:

What cities in Colorado are hiring for Entry Level Cloud Support jobs?

Cities in Colorado with the most Entry Level Cloud Support job openings:

Entry Level Cloud Support jobs near you
Infographic showing various Entry Level Cloud Support job openings in Colorado as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution.

IT Support Technician I

CFS

Denver, CO • On-site

$25 - $35/hr

Part-time

Posted 10 days ago

Job description

IT Support Technician I
Denver, Onsite
Compensation: $25-35/ hour Position Summary

We are seeking a customer-focused and motivated Help Desk Technician I to provide first-line technical support to end users. This entry-level role will support Windows environments, Microsoft 365 applications, endpoint devices, and basic account and access needs. The ideal candidate is eager to learn, enjoys troubleshooting technical issues, and is committed to delivering a positive user experience.

This is an excellent opportunity for someone looking to build foundational experience in IT support, Microsoft technologies, cloud services, and IT infrastructure.

Key Responsibilities End User Support

  • Provide first-level technical support for hardware, software, and basic network-related issues.

  • Respond to support requests by phone, email, chat, and ticketing systems.

  • Troubleshoot common issues involving desktops, laptops, printers, mobile devices, and peripherals.

  • Document and maintain accurate support tickets, including troubleshooting steps and resolutions.

  • Escalate complex or unresolved issues to senior IT staff as appropriate.

Microsoft 365 Support

  • Provide basic user support for Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.

  • Assist with password resets, account access, and other basic user account requests.

  • Support multi-factor authentication (MFA) enrollment and troubleshooting.

Windows & Endpoint Support

  • Assist with the deployment, configuration, imaging, and provisioning of Windows workstations.

  • Install and maintain software applications and endpoint devices.

  • Support basic endpoint management and device troubleshooting.

User Training & Documentation

  • Assist users with Microsoft applications, basic technical issues, and technology best practices.

  • Create and maintain knowledge base articles and technical documentation.

  • Assist with new employee onboarding, including equipment and system setup.

Operational Support

  • Monitor system alerts and notifications and escalate issues as needed.

  • Assist with routine IT maintenance and support activities.

  • Maintain accurate hardware and asset inventory records.

  • Support equipment tracking and hardware lifecycle processes.

Required Qualifications

  • High school diploma or equivalent.

  • 0–2 years of IT support, help desk, technical support, or related experience.

  • Basic understanding of Windows 11 and Microsoft 365.

  • Familiarity with Active Directory and basic user account administration.

  • Understanding of computer hardware, peripherals, and basic networking concepts, including DNS, DHCP, and TCP/IP.

  • Ability to troubleshoot technical issues using a structured and methodical approach.

Technical Skills

  • Microsoft Windows

  • Microsoft 365

  • Microsoft Teams and Outlook

  • Basic Active Directory administration

  • Desktop and hardware troubleshooting

  • Basic networking fundamentals

  • Ticketing and service management systems such as ServiceNow, Jira Service Management, or Freshservice

Preferred Qualifications

  • Associate degree or coursework in Information Technology, Computer Science, or a related field.

  • Prior customer-facing, retail, technical support, internship, or part-time experience.

  • Exposure to Microsoft 365 and Windows 11 in a professional or academic setting.

  • CompTIA A+ certification or progress toward certification.

Core Competencies

  • Strong customer service and communication skills.

  • Effective troubleshooting and problem-solving abilities.

  • Ability to manage multiple priorities in a timely manner.

  • Strong organizational and documentation skills.

  • Positive, dependable, and service-oriented approach.

  • Willingness to learn and develop technical skills.

  • Ability to work independently and collaboratively within a team environment.

Work Environment & Physical Requirements

  • Ability to work onsite.

  • Ability to lift and move IT equipment weighing up to 30 pounds.
    #INAUG2026

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