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Entry Level Automotive Service Advisor information

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How much do entry level automotive service advisor jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for entry level automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does an Entry Level Automotive Service Advisor do?

An Entry Level Automotive Service Advisor acts as a liaison between customers and the service department at an auto dealership or repair shop. They greet customers, listen to their vehicle concerns, explain recommended services, and provide estimates for repairs. Additionally, they coordinate with technicians, keep customers updated on repair progress, and ensure customer satisfaction. This role is a great starting point for those interested in the automotive industry and customer service.

How to become a vehicle service advisor?

To become a vehicle service advisor, typically you need a high school diploma or equivalent, strong communication skills, and customer service experience. Many employers also prefer candidates with knowledge of automotive systems and certifications such as ASE or manufacturer-specific training. Gaining experience in automotive repair or sales can also improve job prospects.

What is the difference between Entry Level Automotive Service Advisor vs Automotive Service Writer?

AspectEntry Level Automotive Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; some certifications beneficial
Work EnvironmentDealerships, auto repair shopsDealerships, repair centers
Job RoleAssists customers, documents vehicle issues, recommends servicesCommunicates repair needs, writes service orders, estimates costs

Both roles involve customer interaction and understanding vehicle issues, but the Entry Level Automotive Service Advisor focuses more on assisting customers and recommending services, while the Automotive Service Writer emphasizes documenting repairs and preparing estimates. They often overlap in work environment and required skills, making them closely related entry-level positions in automotive service departments.

How much does a service advisor make at a Ford dealership?

A service advisor at a Ford dealership typically earns between $40,000 and $70,000 annually, with the average around $50,000 to $60,000. Compensation often includes base salary plus commissions or bonuses based on sales and customer satisfaction, and experience and location can influence earnings.

What are some common challenges faced by entry-level automotive service advisors, and how can they overcome them?

Entry-level automotive service advisors often face challenges such as learning technical vehicle terminology, managing customer expectations, and juggling multiple tasks in a fast-paced environment. Building strong communication skills and proactively seeking guidance from experienced colleagues can help overcome these hurdles. Many advisors find it helpful to familiarize themselves with common repair processes and dealership management systems early on, enabling them to provide accurate information and deliver excellent customer service.

What job makes $10,000 a month without a degree?

An entry-level automotive service advisor typically does not earn $10,000 a month without experience or advanced certifications. High earnings in automotive roles usually require years of experience, specialized skills, or management positions. Most entry-level positions in automotive service focus on customer service and basic repairs with lower starting salaries.

How hard is it to be an automotive service advisor?

Becoming an entry-level automotive service advisor requires good communication skills, basic automotive knowledge, and the ability to handle customer interactions. The role involves learning to explain technical issues clearly and managing multiple tasks, but it is generally accessible with proper training and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as an Entry Level Automotive Service Advisor, and why are they important?

To thrive as an Entry Level Automotive Service Advisor, you need a basic understanding of automotive systems, customer service experience, and at least a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and point-of-sale systems is usually required. Strong communication, problem-solving, and organizational skills help you effectively interact with customers and coordinate with service technicians. These abilities are crucial for ensuring customer satisfaction, efficient workflow, and repeat business in a competitive automotive service environment.
What cities are hiring for Entry Level Automotive Service Advisor jobs? Cities with the most Entry Level Automotive Service Advisor job openings:
What are the most commonly searched types of Automotive Service Advisor jobs? The most popular types of Automotive Service Advisor jobs are:
What states have the most Entry Level Automotive Service Advisor jobs? States with the most job openings for Entry Level Automotive Service Advisor jobs include:
Entry Level Automotive Service Advisor jobs near you

Entry Level Automotive Service Technician

Pittsville Motors, Inc

Pittsville, MD

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

We are looking for an Entry Level Automotive Service Technician to join our growing team! The right candidate will have service technician background. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done. 

By working at Pittsville Ford, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

  •  Competitive compensation package.

    • Opportunities for career advancement and professional growth.

    • Supportive and collaborative work environment.

    • Ongoing training and development opportunities.

    • Access to state-of-the-art equipment and tools.

    • Medical, dental, and vision insurance.

    • 401(K) retirement plan which includes a company match.

    • A generous PTO program that includes a paid day off for your birthday!

    • Employee discounts on vehicle purchases and services.

Responsibilities

  • Perform work specified on the repair order with efficiency and in accordance with dealership

  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

  • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

  • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs

  • Execute repairs under warranty to manufacturer specifications

Qualifications

  • 6 months of Service Technician experience preferred

  • High school diploma or equivalent

  • Previous experience at a Ford dealership is preferred

  • Dexterity, requiring a steady hand, excellent hand-eye coordination

  • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment

  • Excellent customer service skills and basic computer competencies

  • Positive, friendly attitude, along with an eagerness to improve

  • Enjoy working in a dynamic environment

  • Teammate with ability to collaborate with others effectively

  • Ability to learn new technology, repair and service procedures and specifications

  • Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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