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Entry Level Automotive Service Advisor Jobs in Indiana

Meineke

Automotive Service Advisor

Indianapolis, IN · On-site

Meineke is looking for an experienced Automotive Service Advisor. To be successful in this position you will need to be reliable, professional, and ready to make a move toward a long-term career with ...

Meineke

Automotive Service Advisor

Shelbyville, IN · On-site

Meineke is looking for an experienced Automotive Service Advisor. To be successful in this position you will need to be reliable, professional, and ready to make a move toward a long-term career with ...

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Entry Level Automotive Service Advisor information

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$11

$24

$43

How much do entry level automotive service advisor jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for entry level automotive service advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What do you need to be an automotive service advisor?

To become an automotive service advisor, you typically need a high school diploma or equivalent, strong communication and customer service skills, and some knowledge of automotive systems. Experience with automotive repair or service writing is beneficial, and familiarity with dealership management software can be helpful. Certifications are not mandatory but can improve job prospects.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales they generate, such as repairs and maintenance services. They may also receive incentives for customer satisfaction and retention, with pay structures varying by dealership or service center. Strong communication skills and product knowledge can help increase earning potential.

What does an Entry Level Automotive Service Advisor do?

An Entry Level Automotive Service Advisor acts as a liaison between customers and the service department at an auto dealership or repair shop. They greet customers, listen to their vehicle concerns, explain recommended services, and provide estimates for repairs. Additionally, they coordinate with technicians, keep customers updated on repair progress, and ensure customer satisfaction. This role is a great starting point for those interested in the automotive industry and customer service.

What is the difference between Entry Level Automotive Service Advisor vs Automotive Service Writer?

AspectEntry Level Automotive Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; some certifications beneficial
Work EnvironmentDealerships, auto repair shopsDealerships, repair centers
Job RoleAssists customers, documents vehicle issues, recommends servicesCommunicates repair needs, writes service orders, estimates costs

Both roles involve customer interaction and understanding vehicle issues, but the Entry Level Automotive Service Advisor focuses more on assisting customers and recommending services, while the Automotive Service Writer emphasizes documenting repairs and preparing estimates. They often overlap in work environment and required skills, making them closely related entry-level positions in automotive service departments.

Do service advisors make more money than mechanics?

Entry-level automotive service advisors typically earn higher base salaries and commissions compared to entry-level mechanics, as their compensation often includes customer service skills and sales performance. Mechanics usually earn hourly wages or flat rates based on labor hours, while service advisors' income depends on sales and service upselling. Overall, service advisors tend to have higher earning potential, especially with experience and performance bonuses.

What are some common challenges faced by entry-level automotive service advisors, and how can they overcome them?

Entry-level automotive service advisors often face challenges such as learning technical vehicle terminology, managing customer expectations, and juggling multiple tasks in a fast-paced environment. Building strong communication skills and proactively seeking guidance from experienced colleagues can help overcome these hurdles. Many advisors find it helpful to familiarize themselves with common repair processes and dealership management systems early on, enabling them to provide accurate information and deliver excellent customer service.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires good communication skills, basic automotive knowledge, and the ability to handle customer interactions. The role involves explaining repairs, managing schedules, and working in a fast-paced environment, which can be challenging for those new to the industry. Experience with diagnostic tools and certifications like ASE can help improve job performance and ease the learning curve.

What are the key skills and qualifications needed to thrive as an Entry Level Automotive Service Advisor, and why are they important?

To thrive as an Entry Level Automotive Service Advisor, you need a basic understanding of automotive systems, customer service experience, and at least a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and point-of-sale systems is usually required. Strong communication, problem-solving, and organizational skills help you effectively interact with customers and coordinate with service technicians. These abilities are crucial for ensuring customer satisfaction, efficient workflow, and repeat business in a competitive automotive service environment.
What are the most commonly searched types of Automotive Service Advisor jobs in Indiana? The most popular types of Automotive Service Advisor jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Automotive Service Advisor jobs? Cities in Indiana with the most Entry Level Automotive Service Advisor job openings:
Entry Level Automotive Service Advisor jobs near you
Infographic showing various Entry Level Automotive Service Advisor job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,329 per year, or $24.7 per hour.
Entry Level Automotive Service Technician

Entry Level Automotive Service Technician

Pearson Ford

Zionsville, IN • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 17 days ago

Job description

Looking to grow from a Lube Tech to a Certified Senior Master Technician? Now's your chance!
We're looking for an Entry Level Automotive Technician to join our service team. In this role, you'll handle routine maintenance and light repair work, while also training to take on more advanced diagnostic and repair responsibilities. You'll gain exposure to the full range of automotive systems and receive continuous support to grow your career as a certified Service Technician.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
  • Health, Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Flexible Work Schedule

Responsibilities:
  • Perform scheduled maintenance services such as oil changes, tire rotations, battery replacement, fluid top-offs, and brake inspections.
  • Assist with minor repairs including tires, alignments, belts, filters, shocks/struts, and bulbs.
  • Support technicians with diagnostic work and larger repairs as you gain experience.
  • Inspect and test vehicles, documenting any issues found.
  • Communicate findings with the service advisor team.
  • Commit to ongoing training, including OEM certification programs.
  • Keep work area clean, organized, and compliant with safety procedures.

Qualifications:
  • 1+ years of basic automotive service or shop experience preferred.
  • Desire to learn and grow into advanced technician responsibilities.
  • High school diploma or equivalent.
  • Valid driver's license and insurable driving record.
  • Strong communication skills and a team-oriented mindset.
  • Ability to lift 50 lbs and handle physical tasks in a shop environment.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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