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Union Automotive Service Advisor Jobs in Indiana

Meineke

Automotive Service Advisor

Indianapolis, IN · On-site

Meineke is looking for an experienced Automotive Service Advisor. To be successful in this position you will need to be reliable, professional, and ready to make a move toward a long-term career with ...

Meineke

Automotive Service Advisor

Shelbyville, IN · On-site

Meineke is looking for an experienced Automotive Service Advisor. To be successful in this position you will need to be reliable, professional, and ready to make a move toward a long-term career with ...

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All JobsUnion Automotive Service Advisor JobsUnion Automotive Service Advisor Jobs in Indiana

Union Automotive Service Advisor information

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$11

$24

$43

How much do union automotive service advisor jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for union automotive service advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Union Automotive Service Advisor, and why are they important?

To thrive as a Union Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is crucial, and some employers may prefer ASE certification. Strong communication, problem-solving, and organizational skills help you build trust with customers and coordinate effectively with technicians. These abilities are essential for delivering accurate information, ensuring customer satisfaction, and maintaining efficient service operations.

How does a Union Automotive Service Advisor typically collaborate with technicians and customers to ensure efficient service delivery?

A Union Automotive Service Advisor acts as the communication bridge between customers and technicians, ensuring that repair orders are accurately documented and customers understand the recommended services. Advisors regularly consult with technicians to clarify issues, prioritize work based on urgency, and relay progress updates to customers. This collaborative approach helps maintain workflow efficiency, minimizes misunderstandings, and supports a positive customer experience. In union environments, advisors also adhere to established protocols regarding work assignments and labor agreements, working closely with the shop foreman or service manager.

What are Union Automotive Service Advisors?

Union Automotive Service Advisors are professionals who work at automotive service centers or dealerships represented by a labor union. They serve as the primary point of contact between customers and the service department, helping diagnose vehicle issues, recommending necessary repairs or maintenance, and explaining service procedures and costs. Being part of a union, they typically benefit from negotiated wages, benefits, and workplace protections. Their role is crucial in ensuring customer satisfaction and efficient workflow in the service department.
What are the most commonly searched types of Automotive Service Advisor jobs in Indiana? The most popular types of Automotive Service Advisor jobs in Indiana are:
What cities in Indiana are hiring for Union Automotive Service Advisor jobs? Cities in Indiana with the most Union Automotive Service Advisor job openings:
Union Automotive Service Advisor jobs near you

Automotive Service Advisor

Kenny Kent Toyota Lexus

Evansville, IN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Kenny Kent Toyota Lexus is looking for an experienced and customer-focused Automotive Service Advisor / Service Writer to join our service department. As the primary link between our customers and technicians, you’ll play a vital role in ensuring each guest receives exceptional service while their vehicle is maintained or repaired. If you have a background in automotive service writing, customer communication, and repair order management, this is an excellent opportunity to grow with a respected dealership.

Automotive Service Advisor Responsibilities:

  • Greet customers, listen to their concerns, and accurately write repair orders.
  • Communicate recommended services, costs, and timelines in a clear and professional manner.
  • Work closely with technicians to ensure all repairs and maintenance are performed correctly and on time.
  • Provide ongoing updates to customers regarding vehicle status and any additional repair needs.
  • Process warranty claims, payments, and ensure all documentation is complete in the Dealer Management System (DMS).
  • Uphold dealership standards for customer service, accuracy, and productivity.

Automotive Service Advisor Qualifications:

  • 1 - 3+ years of experience as an Automotive Service Advisor, Service Writer, or related role (dealership experience preferred).
  • Strong communication and customer service skills, with the ability to build trust and long-term relationships.
  • Knowledge of automotive repair, maintenance, and service department operations.
  • Computer proficiency with DMS software (CDK, Reynolds & Reynolds, or similar).
  • Professional, reliable, and team-oriented work ethic.
  • Valid driver’s license with clean driving record.

What We Offer

  • Competitive pay plan with base + commission/bonuses.
  • Factory training and career development opportunities.
  • Full benefits package: medical, dental, vision, 401(k) with company match, paid time off, employee discounts.
  • Full-time schedule with some Saturdays required (no Sundays).

About Us
Kenny Kent Toyota/Lexus is a growing dealership group committed to providing excellent customer service and supporting our employees with the best tools, training, and opportunities to succeed.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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