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Remote Automotive Service Advisor Jobs in Indiana

... The Lessons Advisor supports and grows Guitar Center's Lessons program by managing inbound and ... service. This role may be performed in a hybrid, remote, or on-site environment, based on business ...

As a full-service firm, we leverage our knowledge combined with the industry standards for ... The Security Advisor will gather and analyze customer information, make remote and/or physical site ...

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Remote Automotive Service Advisor information

See Indiana salary details

$11

$24

$43

How much do remote automotive service advisor jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote automotive service advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What is a Remote Automotive Service Advisor job?

A Remote Automotive Service Advisor assists customers with vehicle maintenance and repair needs over the phone or online instead of in person at a dealership or repair shop. They communicate with customers to assess issues, provide service recommendations, schedule appointments, and coordinate with technicians. Strong automotive knowledge, customer service skills, and the ability to work independently are essential for this role.

What are the key skills and qualifications needed to thrive in the Remote Automotive Service Advisor position, and why are they important?

To succeed as a Remote Automotive Service Advisor, you need in-depth automotive knowledge, strong diagnostic abilities, and experience in customer service, often supported by industry certifications or prior dealership experience. Familiarity with dealership management software (DMS), customer relationship management (CRM) systems, and remote communication tools such as phone, chat, and email is essential. Outstanding listening skills, patience, and the ability to explain technical details simply make an advisor excel in remote customer interactions. These skills are vital for delivering accurate service recommendations, building client trust, and ensuring smooth repair processes from a distance.

What are some of the unique challenges faced by Remote Automotive Service Advisors compared to onsite advisors?

Remote Automotive Service Advisors often face the challenge of troubleshooting customer concerns without direct access to the vehicle, relying solely on clear communication and detailed descriptions from clients. This requires a strong ability to ask the right questions and interpret symptoms accurately while building rapport and trust over digital channels. Additionally, remote advisors must manage time zones, stay organized across multiple platforms, and coordinate closely with onsite technicians to provide timely updates. While these challenges exist, many advisors find that developing strong digital communication skills and proactive workflows leads to excellent remote service and customer satisfaction.
What are the most commonly searched types of Automotive Service Advisor jobs in Indiana? The most popular types of Automotive Service Advisor jobs in Indiana are:
What are popular job titles related to Remote Automotive Service Advisor jobs in Indiana? For Remote Automotive Service Advisor jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Remote Automotive Service Advisor jobs? Cities in Indiana with the most Remote Automotive Service Advisor job openings:
Infographic showing various Remote Automotive Service Advisor job openings in Indiana as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution, with an average salary of $51,329 per year, or $24.7 per hour.
Lesson Advisor

Lesson Advisor

Guitar Center

Brownsburg, IN • On-site, Remote

Full-time

Posted 4 days ago


Guitar Center rating

5.8

Company rating: 5.8 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

390th of 710 rated retailers


Job description

Location: Hybrid, Remote, or On-Site
Employment Type: Full-Time
Pay: Competitive hourly rate
Pay Differential: Additional compensation for bilingual Spanish-speaking candidates

Position Summary

The Lessons Advisor supports and grows Guitar Center's Lessons program by managing inbound and outbound calls, coordinating lesson schedules, and delivering excellent customer service. This role may be performed in a hybrid, remote, or on-site environment, based on business needs and eligibility.

Key Responsibilities

  • Handle inbound and outbound calls related to Guitar Center Lessons
  • Advertise and promote Guitar Center Lessons to prospective and existing customers
  • Schedule students with appropriate instructors based on availability, skill level, and goals
  • Research students and instructors to ensure accurate placement and follow-up
  • Manage lesson-related cases, questions, and issue resolution
  • Stay up to date on processes, systems, tools, and Guitar Center brand standards
  • Accurately document customer interactions in internal systems
  • Collaborate with store teams, instructors, and internal partners to support lesson growth and customer satisfaction

What Guitar Center employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Guitar Center logo

About Guitar Center

Sourced by ZipRecruiter

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westlake Village, CA, US

Year founded

1964