ZipRecruiter

Log In

1

Automotive Technical Advisor Jobs in Indiana (NOW HIRING)

Graff Auto Campus

FORD TECHNICIAN

Burns Harbor, IN

$100K - $200K/yr

ASE Certification or equivalent automotive technical training preferred. * Ability to work under ... Communicating directly with the Service Advisor so that customers can be informed if any additional ...

Graff Auto Campus

FORD TECHNICIAN

Burns Harbor, IN · On-site

$100K - $200K/yr

ASE Certification or equivalent automotive technical training preferred. * Ability to work under ... Communicating directly with the Service Advisor so that customers can be informed if any additional ...

Graff Auto Campus

FORD TECHNICIAN

Burns Harbor, IN

$100K - $200K/yr

ASE Certification or equivalent automotive technical training preferred. * Ability to work under ... Communicating directly with the Service Advisor so that customers can be informed if any additional ...

P4 Automotive

SERVICE ADVISOR

Columbus, IN · On-site

$50K - $120K/yr

... Automotive service advisor experience (we train) - ASE certifications - A technical background If you've worked in hospitality, retail management, insurance, or any role where you managed customer ...

next page

Showing results 1-20

All JobsAutomotive Technical Advisor JobsAutomotive Technical Advisor Jobs in Indiana

Automotive Technical Advisor information

What does an automotive advisor do?

An automotive technical advisor assists customers by diagnosing vehicle issues, explaining repairs, and recommending maintenance services. They often review repair estimates, coordinate with technicians, and ensure customer satisfaction, requiring good communication skills and knowledge of automotive systems. They typically work in service departments of auto repair shops or dealerships and may hold certifications like ASE.

What is an Automotive Technical Advisor job?

An Automotive Technical Advisor provides technical support and expertise to customers, service teams, or dealerships regarding vehicle diagnostics, repairs, and maintenance. They help troubleshoot complex automotive issues, recommend solutions, and ensure proper repair procedures are followed. Their role often involves advising mechanics, responding to customer inquiries, and staying updated on industry advancements. Effective communication and strong technical knowledge are essential for success in this role.

What does a technical advisor do?

An automotive technical advisor provides technical support and expertise to customers and service teams regarding vehicle repairs, diagnostics, and maintenance. They interpret technical information, recommend solutions, and often use diagnostic tools and repair manuals to ensure proper vehicle functioning.

What does a typical day look like for an Automotive Technical Advisor?

A typical day for an Automotive Technical Advisor involves assessing vehicle issues, communicating repair options to customers, coordinating with technicians, and ensuring work orders are accurately processed. Advisors often perform diagnostic checks, update clients on repair progress, and answer technical questions in a clear, approachable manner. They may also assist in sourcing parts and managing warranty claims. This dynamic role blends technical problem-solving with customer interaction, offering variety and the chance to work closely within a team environment.

What is a technical advisor's salary?

The salary of an Automotive Technical Advisor typically ranges from $40,000 to $70,000 annually, depending on experience, location, and employer. They often work in automotive service centers or dealerships, utilizing technical knowledge and diagnostic tools to assist with vehicle repairs and maintenance.

What is the highest paying job in the automotive industry?

In the automotive industry, high-paying roles include automotive engineering managers, automotive design directors, and senior technical consultants, often requiring advanced degrees and extensive experience. These positions typically involve overseeing development projects, managing teams, and utilizing specialized skills and certifications, leading to higher salaries compared to entry-level roles.

What are the key skills and qualifications needed to thrive in the Automotive Technical Advisor position, and why are they important?

Automotive Technical Advisors require comprehensive automotive technical knowledge, customer service acumen, and typically a degree or certification in automotive technology. Familiarity with diagnostic tools, OEM software, and service management systems like CDK or Reynolds & Reynolds is commonly expected. Strong problem-solving abilities, communication skills, and the capacity to translate complex technical concepts for customers are highly valued soft skills. These qualities enable advisors to bridge the gap between technicians and customers, ensuring efficient service delivery and customer satisfaction.

What are popular job titles related to Automotive Technical Advisor jobs in Indiana? For Automotive Technical Advisor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Automotive Technical Advisor jobs in Indiana look for? The top searched job categories for Automotive Technical Advisor jobs in Indiana are:
Automotive Technical Advisor jobs near you
Infographic showing various Automotive Technical Advisor job openings in Indiana as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

Customer Service - Automotive Technical Advisor

Jasper Engines & Transmissions

Jasper, IN • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Jasper Engines & Transmissions rating

8.0

Company rating: 8.0 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

Job Overview: As a member of the Headquarters Customer Service Team, the Automotive Technical Advisor is primarily responsible for answering phone calls from customers having either warranty and/or technical issues. In this role, you are troubleshooting technical issues that a mechanic may be having out in the field. Therefore, it is imperative that you have an understanding and knowledge of gas and/or diesel engines and transmissions. Experience diagnosing and repairing vehicles is required.
*NOTE: The Customer Service Automotive Technical Advisor is required to complete onsite training in Jasper, Indiana for a minimum of 6-8 weeks. Once training is complete, the Associate will work onsite at our Jasper facility or at one of our branches that is closest to your home.
What we offer:
  • Starting Pay Range: $19-21/hour, based on experience
  • After 90 days, eligible for a monthly performance bonus, up to $720
  • Medical, dental, vision & prescription insurance after 30 days
  • Paid Time Off (PTO) + 10 paid holidays after 30 days
  • Two retirement plans
  • Monthly and Quarterly bonus
  • Associate referral bonus
  • On the job training
  • Opportunity for vertical and horizontal growth
  • And, so much more!

What you'll do:
  • Build and sustain relationships with customers
  • Answer phone calls from customers who have warranty or technical issues
  • Troubleshoot and help resolve the customers concerns
  • Provide professional and quality customer care

Who we are looking for:
  • 2-4-year automotive degree and/or related automotive industry experience preferred
  • Computer knowledge and keyboarding skills
  • Excellent interpersonal skills and communication
  • Driven to solve problems with advanced knowledge and technical detail in either gas engines, diesel engines, and/or transmissions
  • Organized and detail oriented
  • Analytical problem solver and decision maker

Own your future at JASPER!
An Equal Opportunity & Affirmative Action Employer
Before you begin your application, please click 'Link' to take a short assessment (Link). Once you have completed the assessment, return to this page to begin the application.
Jasper Engines & Transmissions is an Equal Opportunity Employer. JASPER is an at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, veteran status, sex, sexual orientation or national origin.

What Jasper Engines & Transmissions employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply