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Automotive Service Writer Jobs in Indiana (NOW HIRING)

Beck Automotive

Automotive Service Writer

Franklin, IN · On-site

$40K - $65K/yr

Auto Service Writer Needed! We are changing our Industry!! Do you want to be part of it? Have you considered a career in the Automotive Service Industry, but don't have the experience? This is an ...

Beck Automotive

Automotive Service Writer

Franklin, IN · On-site

$40K - $65K/yr

Auto Service Writer Needed! We are changing our Industry!! Do you want to be part of it? Have you considered a career in the Automotive Service Industry, but don't have the experience? This is an ...

NEXTDOOR REPAIRS LLC

Service Writer

Goshen, IN · On-site

We are seeking a friendly, organized, and knowledgeable Service Writer to join our team. As the ... Prior experience in automotive service or customer service (preferred) * Basic understanding of ...

NEXTDOOR REPAIRS LLC

Service Writer

Goshen, IN · On-site

We are seeking a friendly, organized, and knowledgeable Service Writer to join our team. As the ... Prior experience in automotive service or customer service (preferred) * Basic understanding of ...

Kia of Fishers

Automotive Service Advisor

Fishers, IN

$65K - $150K/yr

Write repair orders for customers with full transparency of cost and time estimates * Provide ... Previous Automotive Service Advisor Experience is a plus but not required * Willingness to undergo ...

Kia of Fishers

Automotive Service Advisor

Fishers, IN

$65K - $150K/yr

Write repair orders for customers with full transparency of cost and time estimates * Provide ... Previous Automotive Service Advisor Experience is a plus but not required * Willingness to undergo ...

Kia of Fishers

Automotive Service Advisor

Fishers, IN

$65K - $150K/yr

Write repair orders for customers with full transparency of cost and time estimates * Provide ... Previous Automotive Service Advisor Experience is a plus but not required * Willingness to undergo ...

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Automotive Service Writer information

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$12

$22

$38

How much do automotive service writer jobs pay per hour?

As of May 28, 2026, the average hourly pay for automotive service writer in Indiana is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.45 per hour, depending on experience, location, and employer.

What Is an Automotive Service Writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

What are the key skills and qualifications needed to thrive as an Automotive Service Writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

How does an Automotive Service Writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are Automotive Service Writers?

Automotive Service Writers, also known as service advisors, act as the liaison between customers and the automotive repair shop. They are responsible for listening to customer concerns about their vehicles, communicating those concerns to mechanics, estimating repair costs, and explaining recommended services to customers. Service Writers ensure that customers receive accurate information, schedule repair appointments, and help maintain customer satisfaction throughout the repair process.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

More about Automotive Service Writer jobs
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What job categories do people searching Automotive Service Writer jobs in Indiana look for? The top searched job categories for Automotive Service Writer jobs in Indiana are:
What cities in Indiana are hiring for Automotive Service Writer jobs? Cities in Indiana with the most Automotive Service Writer job openings:
What are popular job titles related to Automotive Service Writer jobs in IN? For Automotive Service Writer jobs in IN, the most frequently searched job titles are:
Automotive Service Writer jobs near you

Automotive Service Writer

Beck Automotive

Franklin, IN • On-site

$40K - $65K/yr

Full-time

PTO

Posted 14 days ago

Job description

Auto Service Writer Needed!
We are changing our Industry!! Do you want to be part of it?
Have you considered a career in the Automotive Service Industry, but don't have the experience?
This is an opportunity for you!
We are looking for a motivated individual who strives for a long-term career with our Company!
  • Five-Day Work Week (NO Saturdays or Sundays).
  • Paid Holidays.
  • Paid Vacations.
  • On-the-Job Training.
  • Respected 45-year-old business.
  • Performance-based bonus schedule.