Subaru Jobs in Indiana (NOW HIRING)

SUMMARY

Focuses on maintaining and enhancing overall vehicle quality across multiple critical operational areas, including vehicle build quality, Pre-Delivery Inspection (PDI) processes, and accessory installations. Ensures compliance with Subaru of America (SOA) standards at the Subaru Yard Operations (SYO) vehicle processing center. Serves as the primary technical resource for troubleshooting complex mechanical-, electrical-, and installation-related issues. Must be capable of completing multiple priorities simultaneously while delivering timely technical guidance and operational support.

PRIMARY RESPONSIBILITIES

• Maintain and apply advanced knowledge of vehicle specifications, features, functions, and model change history to accurately assess vehicle characteristics and quality concerns.
• Independently perform complex vehicle diagnostics and repairs using the Subaru Technical Information System (STIS) and diagnostic tools, including analysis and interpretation of Diagnostic Trouble Codes (DTCs), root cause analysis, and corrective actions.
• Conduct pre- and post-repair test drives to ensure vehicle quality and safety.
• Facilitate correction of minor appearance-related issues to ensure vehicles meet Subaru of America (SOA) Shipping Quality Standards.
• Serve as a Subject Matter Expert (SME), supporting leadership with quality reporting, performance analysis, technical recommendations, and timely repair completion.
• Accurately document repairs, parts replacements, labor performed, warranty claims, and Advanced Quality Assurance (AQA) records.
• Review, validate, and categorize quality exceptions, assigning responsibility and disposition decisions in accordance with SOA Shipping Quality Standards.
• Support the Vehicle Quality Manager in processing and resolving quality review exceptions, including confirmation and release of vehicles repaired by Subaru of Indiana Automotive (SIA).
• Prepare detailed technical reports and documentation in accordance with reporting standards, ensuring completeness and pursuing resolution support when necessary.
• Communicate inspection findings and repair recommendations through the Subarunet system (W-Vehicles).
• Follow manufacturer specifications and shop safety procedures while maintaining tools, equipment, and an organized work area.
• Administer and track battery charging and replacement programs through accurate documentation, monitoring, and reporting.
• Train SOA Quality Assurance Auditors on Vehicle Processing Center (VPC) Pre-Delivery Inspection (PDI), audit procedures, and accessory installation processes.
• Conduct detailed vehicle inspections and generate deficiency reports.
• Evaluate on-site processor PDI and accessory installation activities for compliance with SOA and Subaru Corporation (SBR) standards, documenting and reporting findings.
• Perform teardown audits to validate hidden aspects of complex installations, including wire harness routing and tie-off points.
• Collaborate with processor personnel, SIA, Field Quality Assurance (FQA), and AQA management to improve processes, reduce quality exceptions, and drive continuous improvement initiatives.

ADDITIONAL RESPONSIBILITIES

• Process daily, weekly, and monthly reports as required.
• Assist with the accessory discrepant parts program.
• Participate in new accessory installation trials.
• Support new model launch activities, including vehicle build audits, work instruction development, training video creation, and processor training.
• Coordinate projects with Sales Operations and processor personnel.

REQUIRED SKILLS

• Ability to complete tasks independently with minimal supervision.
• Ability to proactively investigate vehicle quality issues at the Vehicle Processing Center (VPC) and in the field.
• Advanced technical expertise in vehicle disassembly, reassembly, part replacement, and repair procedures.
• Knowledge of Subaru vehicles, systems, and processes preferred.
• Ability to assess and evaluate quality exceptions objectively, consistently, and accurately.
• Strong verbal, written, and interpersonal communication skills, with the ability to work effectively with individuals across multiple organizations, departments, and levels.
• Ability to attend and complete off-site technical training programs.
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Access, and Outlook).
• Experience with digital photography, video capture, and photo/video editing.
• Knowledge of Subaru of America (SOA) systems and specialty programs, including Subarunet, Oracle, SMART, Subaru Technical Information System (STIS), Web Technical Report (TR), and data collection software.
• Ability to work flexible shifts and limited overtime, including weekends, as required.
• Completion of Subaru University (Subaru-U) Levels 1 through 5 technical training courses, achieving Subaru Master Technician certification.
• Automotive Service Excellence (ASE) Auto Maintenance and Light Repair (G1) Certification or equivalent certification.
• ASE Automobile & Light Truck Certifications (A1-A9), achieving Master Automobile Technician certification. 

EDUCATION/EXPERIENCE REQUIREMENTS:  6 to 8 years' experience and bachelor's degree required.

WORK ENVIRONMENT                                              

• Schedule:  Ability to work a rotating schedule inclusive of 3rd shift. Facility operates 2 Shifts, 24 hours Monday through Friday: 6 AM-4:30PM, 4 PM-2:30 AM (there may be some weekend work based on business need).
• Physical Demands: Lifting up to 50 lbs. Walking, bending, and long periods on feet. (Physical Required)
• Internal Work Environment: All weather conditions, all times of the year, inside and outside of buildings 
• Required Travel: 5% (Off site technical Training)

COMPENSATION: The recruiting hourly range for this full-time position is $34.62-$38.40 an hour Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: P2) 

WHY JOIN US? In addition to competitive pay, Subaru offers an amazing benefits package that includes:

   Total Rewards & Benefits:

• Medical, Dental, Vision Plans
• Pension, Profit Sharing, and 401K Match Offerings
• 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays
• Tuition Reimbursement Program: $15,000 yearly benefit
• Vehicle Discount Programs

   Learning & Development:

• Professional growth and development opportunities
• Direct partnership with senior leadership
• Formal Mentorship Program
• LinkedIn Learning License 

   Visit our careers landing page for additional information about our compensation and benefit programs.

ABOUT SUBARU:

Love. It's what makes Subaru, Subaru. As a leading auto brand in the US, we strive to be More Than a Car Company. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.