1

Auto Service Advisor Jobs in Indiana (NOW HIRING)

Webb Ford in Highland, IN is currently looking for an Auto Service Advisor to join our team. Responsibilities: * Communicate with customers to determine their automotive service needs * Provide ...

Webb Ford in Highland, IN is currently looking for an Auto Service Advisor to join our team. Responsibilities: * Communicate with customers to determine their automotive service needs * Provide ...

Webb Ford in Highland, IN is currently looking for an Auto Service Advisor to join our team. Responsibilities: * Communicate with customers to determine their automotive service needs * Provide ...

Webb Ford in Highland, IN is currently looking for an Auto Service Advisor to join our team. Responsibilities: * Communicate with customers to determine their automotive service needs * Provide ...

Webb Ford in Highland, IN is currently looking for an Auto Service Advisor to join our team. Responsibilities: * Communicate with customers to determine their automotive service needs * Provide ...

Be Seen First

Auto Service Advisor

South Bend, IN ยท On-site

$45K - $65K/yr

Previous service advisor or service writer experience preferred * Automotive repair knowledge strongly preferred * High school diploma or equivalent required Software Experience (a Plus) Experience ...

Be Seen First

Auto Service Advisor

South Bend, IN ยท On-site

$45K - $65K/yr

Previous service advisor or service writer experience preferred * Automotive repair knowledge strongly preferred * High school diploma or equivalent required Software Experience (a Plus) Experience ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees ...

At Bob Loquercio Auto Group , we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy ...

next page

Showing results 1-20

Auto Service Advisor information

See Indiana salary details

$11

$24

$43

How much do auto service advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for auto service advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What does an auto service advisor do?

An auto service advisor acts as a liaison between customers and the auto repair shop, explaining repair needs, estimating costs, and scheduling services. They assess vehicle issues, communicate with technicians, and ensure customer satisfaction, often using diagnostic tools and maintaining detailed service records.
What are popular job titles related to Auto Service Advisor jobs in Indiana? For Auto Service Advisor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Indiana look for? The top searched job categories for Auto Service Advisor jobs in Indiana are:
What cities in Indiana are hiring for Auto Service Advisor jobs? Cities in Indiana with the most Auto Service Advisor job openings:

Auto Service Advisor

Webb Ford

Highland, IN โ€ข On-site

Other

Medical, Dental, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Are you passionate about cars and enjoy providing excellent customer service? Webb Ford in Highland, IN is currently looking for an Auto Service Advisor to join our team.

Responsibilities:
  • Communicate with customers to determine their automotive service needs
  • Provide detailed information about available services
  • Create and manage service orders
  • Coordinate with the service technicians to ensure timely completion of work
  • Update customers on the status of their vehicles
  • Resolve any customer issues or concerns regarding service
Requirements:
  • Prior experience in automotive service advising or a related field
  • Strong communication and customer service skills
  • Knowledge of automotive systems and basic vehicle maintenance
  • Ability to multitask and work in a fast-paced environment
  • Attention to detail and excellent organizational skills
Benefits:
  • Competitive compensation
  • Health and dental insurance
  • 401(k) retirement plan
  • Paid time off
  • Career advancement opportunities
About Webb Ford:

Webb Ford is a premier automotive dealership in Highland, IN, known for its exceptional customer service and quality vehicles. We are committed to providing a positive work environment for our employees and are dedicated to helping them grow and succeed in their careers.