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Auto Service Advisor Jobs in Indiana (NOW HIRING)

WOOLLEY ENTERPRISES INC

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Auto Service Advisor

South Bend, IN · On-site

$45K - $65K/yr

Previous service advisor or service writer experience preferred * Automotive repair knowledge strongly preferred * High school diploma or equivalent required Software Experience (a Plus) Experience ...

WOOLLEY ENTERPRISES INC

Be Seen First

Auto Service Advisor

South Bend, IN · On-site

$45K - $65K/yr

Previous service advisor or service writer experience preferred * Automotive repair knowledge strongly preferred * High school diploma or equivalent required Software Experience (a Plus) Experience ...

Apply Early

Car Guys Inc.

Automotive Service Writer

Evansville, IN · On-site

$46K - $95K/yr

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

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Car Guys

Automotive Service Writer

Evansville, IN · On-site

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Tom Naquin Auto Family

Service Advisor

Elkhart, IN · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees ...

Tom Naquin Auto Family

Service Advisor

Elkhart, IN · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees ...

Tom Naquin Auto Family

Service Advisor

Elkhart, IN

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees ...

Tom Naquin Auto Family

Service Advisor

Elkhart, IN

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees ...

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Showing results 1-20

All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Indiana

Auto Service Advisor information

See Indiana salary details

$11

$24

$43

How much do auto service advisor jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for auto service advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires good communication skills, knowledge of vehicle systems, and customer service abilities. The role involves explaining repairs, managing schedules, and working in a fast-paced environment, which can be challenging for some but manageable with experience and training. Certification or technical knowledge can enhance job performance but is not always mandatory.

How do auto advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation may also include incentives for upselling services and achieving performance targets, often supplemented by benefits such as health insurance and paid time off.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What does an auto service advisor do?

An auto service advisor acts as a liaison between customers and the auto repair shop, explaining repair needs, estimating costs, and scheduling services. They assess customer concerns, recommend necessary repairs, and ensure clear communication throughout the service process, often using diagnostic tools and maintaining customer records.

Do service advisors make more money than mechanics?

Auto service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually earn hourly wages or salaries based on their technical skills and experience. Overall, service advisors tend to have higher earning potential due to their sales and customer service responsibilities.
What are popular job titles related to Auto Service Advisor jobs in Indiana? For Auto Service Advisor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Indiana look for? The top searched job categories for Auto Service Advisor jobs in Indiana are:
What cities in Indiana are hiring for Auto Service Advisor jobs? Cities in Indiana with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Indiana as of June 2026, with employment types broken down into 1% Internship, 66% Full Time, 32% Part Time, and 1% Contract. Highlights an 68% Physical, 4% Hybrid, and 28% Remote job distribution, with an average salary of $51,329 per year, or $24.7 per hour.

Auto Service Advisor

WOOLLEY ENTERPRISES INC

South Bend, IN • On-site

$45K - $65K/yr

Full-time

PTO

Posted 25 days ago

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Job description

Responsibilities

  • Greet customers and listen attentively to their vehicle concerns

  • Create accurate repair orders and document customer requests

  • Communicate with technicians regarding diagnostics and repair needs

  • Build and present repair estimates for customer approval

  • Keep customers informed throughout the repair process

  • Recommend needed maintenance and additional services

  • Schedule appointments and manage daily workflow

  • Maintain accurate customer and vehicle records

  • Handle incoming calls, follow-ups, and general customer inquiries

  • Deliver a professional, high-quality experience at every touchpoint

    • What We Are Looking For

  • Strong communication and customer service skills

  • Ability to explain automotive issues clearly and in straightforward terms

  • Organized, detail-oriented, and able to multitask in a fast-paced environment

  • Basic automotive knowledge, or a genuine willingness to learn quickly

  • Positive attitude and a team-first mindset

  • Comfortable recommending and presenting needed services to customers

Qualifications

  • Previous service advisor or service writer experience preferred

  • Automotive repair knowledge strongly preferred

  • High school diploma or equivalent required

Software Experience (a Plus)

Experience with any of the following is an advantage:

  • Mitchell1

  • TechMetric

  • ProDemand

  • Identifix

Pay and Benefits

  • Position type: Full-Time, Monday through Friday, 7:30 AM to 5:00 PM

  • Competitive pay — hourly base plus performance-based bonuses

  • Employee discounts on repairs

  • Ongoing training and development

Why This Role Matters

You are the first and last point of contact for our customers. The right person in this role builds long-term customer relationships, keeps the shop running efficiently, and plays a direct part in the success of the business. At Precision Transmission, we have been serving the South Bend community since 1978 — and we take that reputation seriously.

How to Apply

Apply in person or send your resume to:

Precision Transmission 902 S. Michigan St, South Bend, IN 46601

 Stevenrwoolley@gmail.com