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Auto Service Advisor Jobs in Indiana (NOW HIRING)

Attica Motorsports

Service Advisor

Attica, IN

Communicate with customers throughout the repair process What We're Looking For * 2+ years of experience as a Service Advisor or in a similar role (Auto, Marine, or Powersports) * Knowledge of off ...

Yeoman's Auto

Automotive Service Advisor

Fort Wayne, IN

$100K/yr

... auto repair for over 64 years . If you're ready to be part of something special, we want to talk to ... Automotive service advisor experience preferred, but the right personality and work ethic matter ...

Matt Bowers Auto Group

SERVICE ADVISOR

Brownsburg, IN · On-site

$70K - $120K/yr

We are seeking a skilled Automotive Service Advisor to join our Indy team. Responsibilities: - Greet customers and listen to their concerns regarding their vehicles - Inspect vehicles and provide ...

Meineke

Automotive Service Advisor

Shelbyville, IN · On-site

... knowledge of auto body repair, vehicle maintenance, and mechanical systems - Excellent ... Service Advisor. Join our team today! REQUIREMENTS Meineke Car Care Centers, Inc. is a franchise ...

Meineke

Automotive Service Advisor

Indianapolis, IN · On-site

... knowledge of auto body repair, vehicle maintenance, and mechanical systems - Excellent ... Service Advisor. Join our team today! REQUIREMENTS Meineke Car Care Centers, Inc. is a franchise ...

Gs Auto Repair

Be Seen First

Auto Service Technician

South Bend, IN · On-site

$25 - $48/hr

Communicate findings and recommendations clearly with service advisors or supervisors * Maintain a clean, organized, and safe work environment * Follow all shop procedures, safety guidelines, and ...

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Gs Auto Repair

Be Seen First

Auto Service Technician

South Bend, IN · On-site

$25 - $48/hr

Communicate findings and recommendations clearly with service advisors or supervisors * Maintain a clean, organized, and safe work environment * Follow all shop procedures, safety guidelines, and ...

New

Gs Auto Repair

Be Seen First

Auto Service Technician

South Bend, IN · On-site

$25 - $48/hr

Communicate findings and recommendations clearly with service advisors or supervisors * Maintain a clean, organized, and safe work environment * Follow all shop procedures, safety guidelines, and ...

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Indiana

Auto Service Advisor information

See Indiana salary details

$11

$24

$43

How much do auto service advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for auto service advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What does an auto service advisor do?

An auto service advisor acts as a liaison between customers and the auto repair shop, explaining repair needs, estimating costs, and scheduling services. They assess vehicle issues, communicate with technicians, and ensure customer satisfaction, often using diagnostic tools and maintaining detailed service records.
What are popular job titles related to Auto Service Advisor jobs in Indiana? For Auto Service Advisor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Indiana look for? The top searched job categories for Auto Service Advisor jobs in Indiana are:
What cities in Indiana are hiring for Auto Service Advisor jobs? Cities in Indiana with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you

Experienced Service Advisor

Hyundai of Goshen

Goshen, IN

Other

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago

Job description

Experienced Service Advisor

Drive Your Career Forward with Bob Loquercio Auto Group

Are you an experienced Service Advisor ready to take your career to the next level? At Bob Loquercio Auto Group, we recognize top talent and provide the tools, support, and opportunities to maximize your success.

We are seeking a high-performing, experienced Service Advisor to join our fast-paced, high-volume Service Department. If you thrive in a performance-driven environment and are committed to delivering exceptional customer service, we want to hear from you.

What We Offer
  • Brand-new, state-of-the-art facilities and equipment
  • Ongoing training, mentorship, and career advancement opportunities
  • Paid education and manufacturer training programs
  • Competitive compensation with high earning potential
  • Medical, dental, and vision insurance
  • 401(k) retirement savings plan
  • Basic life insurance
  • Accident and critical illness coverage
  • Employee discounts on products and services
  • Flexible scheduling and strong work–life balance
Key Responsibilities
  • Deliver a high-level customer experience from initial contact through vehicle delivery
  • Accurately diagnose customer concerns and translate them into actionable repair orders
  • Recommend maintenance and repairs based on vehicle condition, mileage, and history
  • Build and maintain strong customer relationships to drive retention and repeat business
  • Prepare precise estimates for parts and labor with a focus on transparency
  • Manage workflow efficiently in a high-volume environment
  • Proactively communicate repair status and timelines with customers
  • Ensure accuracy of final invoices and completed work
  • Upsell services ethically while prioritizing customer needs
Qualifications
  • Previous experience as an Automotive Service Advisor required
  • Proven ability to perform in a high-volume, performance-driven environment
  • Strong sales and customer relationship management skills
  • Excellent communication, organization, and multitasking abilities
  • Ability to work independently with minimal supervision
  • High attention to detail and commitment to accuracy
  • Valid driver’s license and clean driving record preferred
  • Willingness to complete a background check and drug screening
Physical Requirements
  • Ability to sit for extended periods while working on a computer
  • Ability to lift up to 15 pounds as needed
Equal Opportunity Employer

Bob Loquercio Auto Group is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

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