ZipRecruiter

Log In

1

Auto Service Advisor Jobs in Fort Wayne, IN (NOW HIRING)

O'Daniel Ford, Inc

Service Advisor

New Haven, IN · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

O'Daniel Ford, Inc

Service Advisor

New Haven, IN

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

O'Daniel Ford, Inc

Service Advisor

New Haven, IN · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Don Ayres Acura

Service Advisor - Acura

Fort Wayne, IN · On-site

Whether you're an experienced Service Advisor or a customer-focused professional from hospitality, retail, logistics, or other fast-paced service industries, we're looking for individuals who excel ...

Don Ayres Acura

Service Advisor - Acura

Fort Wayne, IN · On-site

Whether you're an experienced Service Advisor or a customer-focused professional from hospitality, retail, logistics, or other fast-paced service industries, we're looking for individuals who excel ...

Don Ayres Acura

Service Advisor - Acura

Fort Wayne, IN · On-site

Whether you're an experienced Service Advisor or a customer-focused professional from hospitality, retail, logistics, or other fast-paced service industries, we're looking for individuals who excel ...

Don Ayres Acura

Service Advisor - Acura

Fort Wayne, IN · On-site

Whether you're an experienced Service Advisor or a customer-focused professional from hospitality, retail, logistics, or other fast-paced service industries, we're looking for individuals who excel ...

Bob Thomas Ford West

Service Advisor

Fort Wayne, IN · On-site

Service Advisors * Greet customers and assist them with any inquiries they may have * Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose ...

Bob Thomas Ford West

Service Advisor

Fort Wayne, IN · On-site

Service Advisors * Greet customers and assist them with any inquiries they may have * Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose ...

Bob Thomas Ford West

Service Advisor

Fort Wayne, IN · On-site

Service Advisors * Greet customers and assist them with any inquiries they may have * Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose ...

Bob Thomas Ford West

Service Advisor

Fort Wayne, IN

Service Advisors * Greet customers and assist them with any inquiries they may have * Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose ...

Bob Thomas Ford West

Service Advisor

Fort Wayne, IN · On-site

Service Advisors * Greet customers and assist them with any inquiries they may have * Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose ...

BZ Ford

Ford Service Advisor

Ligonier, IN · On-site

Service Advisor Position Summary The Service Advisor is responsible for delivering an exceptional customer experience by serving as the primary point of contact for customers requiring vehicle ...

next page

Showing results 1-20

All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Fort Wayne, IN

Auto Service Advisor information

See Fort Wayne, IN salary details

$10

$23

$41

How much do auto service advisor jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for auto service advisor in Fort Wayne, IN is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $27.26 per hour, depending on experience, location, and employer.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the volume of work they generate and their ability to upsell services, with some earning additional incentives for meeting performance targets.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What are popular job titles related to Auto Service Advisor jobs in Fort Wayne, IN?

For Auto Service Advisor jobs in Fort Wayne, IN, the most frequently searched job titles are:

What job categories do people searching Auto Service Advisor jobs in Fort Wayne, IN look for?

The top searched job categories for Auto Service Advisor jobs in Fort Wayne, IN are:

What cities near Fort Wayne, IN are hiring for Auto Service Advisor jobs?

Cities near Fort Wayne, IN with the most Auto Service Advisor job openings:

Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,348 per year, or $23.7 per hour.

Automotive Tire and Service Advisor - Fort Wayne, IN

Goodyear Tire and Rubber Company

Fort Wayne, IN • On-site

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description


Let's Connect APPLY TODAY To Schedule Your On Site Interview!
"Customer Sales Advisor""Automotive Sales Advisor""Automotive Service Advisor""Service Writer""Automotive Service Writer"'Tire Sales Associate""Tire Sales Advisor""Automotive Guest Advisor"'Customer Service Advisor""Automotive Customer Service Representative""Service Advisor Trainee""Automotive Counter Sales""Front Counter Associate""Auto Service Consultant""Retail Sales Associate"
Goodyear owns and operates more than 580 tire and auto service centers nationwide.We offer a fun, fast paced work environment, with competitive base pay.Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
General Description:
As an Automotive Tire & Service Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests, while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. The Automotive Tire & Service Advisor is responsible for providing an outstanding service experience by making meaningful connections with new and returning guests. We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities will include, but will not be limited to:
  • Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately
  • Build guest relationships and ensure guest satisfaction through understanding their needs
  • Communicate all advertising and promotion of products and services
  • Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out
  • Contribute to promotional merchandising and special events
  • Effectively communicate all warranties, promotions, and advertisements to guests
  • Utilize tools provided to make recommendations to guests based on manufacturing guidelines
  • Assist Service Manager in communicating information about guest vehicles, as needed
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:
  • Previous Automotive Guest Service experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:
  • High School Diploma or GED
  • Previous tire sales experience
  • Previous automotive service sales experience

Position Criteria:
  • Strong work ethic; independently motivated to produce results with limited influence from others
  • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
  • Commitment to following established safety policies and procedures.

Apply