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Auto Service Advisor Jobs in Indiana (NOW HIRING)

Michigan City Kia

Service Advisor

Michigan City, IN · On-site

At Bob Loquercio Auto Group , we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy ...

Russ Hubler CDJR

Service Advisor

New Castle, IN · On-site

A service advisor, primarily working in an auto dealership, acts as the primary point of contact between customers and technicians, explaining vehicle repair needs, providing cost estimates ...

Russ Hubler CDJR

Service Advisor

New Castle, IN · On-site

A service advisor, primarily working in an auto dealership, acts as the primary point of contact between customers and technicians, explaining vehicle repair needs, providing cost estimates ...

Russ Hubler CDJR

Service Advisor

New Castle, IN

A service advisor, primarily working in an auto dealership, acts as the primary point of contact between customers and technicians, explaining vehicle repair needs, providing cost estimates ...

Russ Hubler CDJR

Service Advisor

New Castle, IN · On-site

A service advisor, primarily working in an auto dealership, acts as the primary point of contact between customers and technicians, explaining vehicle repair needs, providing cost estimates ...

Thomas KIA of Highland

Service Advisor

Highland, IN · On-site

The Service Advisor plays a vital role in delivering an exceptional customer experience. This ... About Us: At Thomas Auto Group , we provide a supportive work environment with competitive pay ...

Thomas KIA of Highland

Service Advisor

Highland, IN · On-site

The Service Advisor plays a vital role in delivering an exceptional customer experience. This ... About Us: At Thomas Auto Group , we provide a supportive work environment with competitive pay ...

Thomas KIA of Highland

Service Advisor

Highland, IN

The Service Advisor plays a vital role in delivering an exceptional customer experience. This ... About Us: At Thomas Auto Group , we provide a supportive work environment with competitive pay ...

Thomas KIA of Highland

Service Advisor

Highland, IN · On-site

The Service Advisor plays a vital role in delivering an exceptional customer experience. This ... About Us: At Thomas Auto Group , we provide a supportive work environment with competitive pay ...

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Showing results 1-20

All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Indiana

Auto Service Advisor information

See Indiana salary details

$11

$24

$43

How much do auto service advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for auto service advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What does an auto service advisor do?

An auto service advisor acts as a liaison between customers and the auto repair shop, explaining repair needs, estimating costs, and scheduling services. They assess vehicle issues, communicate with technicians, and ensure customer satisfaction, often using diagnostic tools and maintaining detailed service records.
What are popular job titles related to Auto Service Advisor jobs in Indiana? For Auto Service Advisor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Indiana look for? The top searched job categories for Auto Service Advisor jobs in Indiana are:
What cities in Indiana are hiring for Auto Service Advisor jobs? Cities in Indiana with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you

Service Advisor

Michigan City Hyundai

Michigan City, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Job description

Service Advisor

Drive Your Career Forward with Bob Loquercio Auto Group

Are you a motivated, customer-focused professional looking to grow your career in the automotive industry? At Bob Loquercio Auto Group, we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy environment.

We are currently seeking a Service Advisor to join our high-volume, growing Service Department and deliver an outstanding experience to every customer.

What We Offer
  • Brand-new, state-of-the-art facilities and equipment
  • Comprehensive training and mentorship program
  • Paid education and ongoing development
  • Competitive compensation with growth potential
  • Medical, dental, and vision insurance plans
  • 401(k) retirement savings plan
  • Basic life insurance
  • Accident and critical illness insurance
  • Employee discounts on products and services
  • Flexible schedules and strong work–life balance
Key Responsibilities
  • Greet customers promptly and professionally
  • Gather customer and vehicle information accurately
  • Clearly document vehicle concerns and symptoms
  • Recommend maintenance and repairs based on vehicle age, mileage, and history
  • Prepare detailed and accurate estimates for parts and labor
  • Set and manage customer expectations for repair timelines
  • Monitor repair progress throughout the day and provide regular customer updates
  • Review final invoices to ensure accuracy and alignment with completed work
  • Explain repairs, services, and charges in a clear and friendly manner
Qualifications
  • Ability to work independently with minimal supervision
  • Thrive in a fast-paced, high-volume environment
  • Positive, professional, and customer-focused attitude
  • Strong communication and organizational skills
  • High-volume mindset with attention to detail
  • Willingness to submit to a pre-employment background check and drug screen
Physical Requirements
  • Ability to sit for extended periods while working on a computer
  • Ability to lift up to 15 pounds as needed

Bob Loquercio Auto Group is Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Apply