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Executive Automotive Service Advisor Jobs in Indiana

Meineke

Automotive Service Advisor

Indianapolis, IN · On-site

Meineke is looking for an experienced Automotive Service Advisor. To be successful in this position you will need to be reliable, professional, and ready to make a move toward a long-term career with ...

Meineke

Automotive Service Advisor

Shelbyville, IN · On-site

Meineke is looking for an experienced Automotive Service Advisor. To be successful in this position you will need to be reliable, professional, and ready to make a move toward a long-term career with ...

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Executive Automotive Service Advisor information

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How much do executive automotive service advisor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for executive automotive service advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an executive automotive service advisor, and why are they important?

To thrive as an Executive Automotive Service Advisor, you need in-depth automotive knowledge, strong customer service experience, and often an associate's degree or relevant certifications. Familiarity with dealership management systems (DMS), repair order software, and manufacturer-specific training programs is typically required. Excellent communication, active listening, and problem-solving skills set top advisors apart in customer interactions. These abilities ensure customer satisfaction, efficient service operations, and repeat business in a competitive automotive environment.

What is an executive automotive service advisor?

Executive Automotive Service Advisors are experienced professionals who act as the primary point of contact between customers and automotive service departments. They provide expert advice on vehicle maintenance and repair, manage service schedules, estimate costs, and ensure customer satisfaction. Executive-level advisors typically handle more complex cases, oversee other service advisors, and help maintain high service standards within the dealership or repair shop. Their role is critical in fostering customer loyalty and ensuring smooth service operations.

How do executive automotive service advisors get paid?

Executive automotive service advisors typically earn a combination of base salary and commissions or bonuses based on sales, service upsells, and customer satisfaction. They may also receive incentives for meeting performance targets and often work in a dealership or service center environment that values technical knowledge and customer service skills.

What is the difference between Executive Automotive Service Advisor vs Automotive Service Advisor?

AspectExecutive Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma; certifications like ASE preferredHigh school diploma; certifications like ASE preferred
Work EnvironmentLuxury or high-end dealerships, premium service centersGeneral auto repair shops, dealerships, service centers
Employer & IndustryLuxury car brands, upscale dealershipsVarious automotive service providers, dealerships
Search & Comparison IntentHigh-end customer service, premium vehicle careStandard automotive service, general customer interactions

Both roles require similar credentials and certifications, but Executive Automotive Service Advisors typically work in luxury dealerships focusing on high-end vehicles and providing premium customer service. Automotive Service Advisors work across a broader range of service centers, handling general automotive repairs and customer interactions.

How much do executive automotive service advisors make in the US?

Executive automotive service advisors in the US typically earn between $45,000 and $75,000 annually, with experienced professionals and those in high-volume dealerships earning higher salaries. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

How does an executive automotive service advisor typically collaborate with technicians and customers to ensure service quality?

Executive Automotive Service Advisors play a pivotal role in bridging communication between customers and the service team. They interpret customer concerns, translate them into work orders for technicians, and keep customers informed about progress and any additional repairs needed. Advisors must balance customer expectations with technical realities and often coordinate with parts departments and warranty representatives as well. Strong teamwork and clear communication with both technicians and customers are essential for ensuring a smooth workflow and high service quality.

What are the most commonly searched types of Automotive Service Advisor jobs in Indiana?

The most popular types of Automotive Service Advisor jobs in Indiana are:

What cities in Indiana are hiring for Executive Automotive Service Advisor jobs?

Cities in Indiana with the most Executive Automotive Service Advisor job openings:

Executive Automotive Service Advisor jobs near you

Automotive Service Advisor

Kenny Kent Toyota Lexus

Evansville, IN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Kenny Kent Toyota Lexus is looking for an experienced and customer-focused Automotive Service Advisor / Service Writer to join our service department. As the primary link between our customers and technicians, you’ll play a vital role in ensuring each guest receives exceptional service while their vehicle is maintained or repaired. If you have a background in automotive service writing, customer communication, and repair order management, this is an excellent opportunity to grow with a respected dealership.

Automotive Service Advisor Responsibilities:

  • Greet customers, listen to their concerns, and accurately write repair orders.
  • Communicate recommended services, costs, and timelines in a clear and professional manner.
  • Work closely with technicians to ensure all repairs and maintenance are performed correctly and on time.
  • Provide ongoing updates to customers regarding vehicle status and any additional repair needs.
  • Process warranty claims, payments, and ensure all documentation is complete in the Dealer Management System (DMS).
  • Uphold dealership standards for customer service, accuracy, and productivity.

Automotive Service Advisor Qualifications:

  • 1 - 3+ years of experience as an Automotive Service Advisor, Service Writer, or related role (dealership experience preferred).
  • Strong communication and customer service skills, with the ability to build trust and long-term relationships.
  • Knowledge of automotive repair, maintenance, and service department operations.
  • Computer proficiency with DMS software (CDK, Reynolds & Reynolds, or similar).
  • Professional, reliable, and team-oriented work ethic.
  • Valid driver’s license with clean driving record.

What We Offer

  • Competitive pay plan with base + commission/bonuses.
  • Factory training and career development opportunities.
  • Full benefits package: medical, dental, vision, 401(k) with company match, paid time off, employee discounts.
  • Full-time schedule with some Saturdays required (no Sundays).

About Us
Kenny Kent Toyota/Lexus is a growing dealership group committed to providing excellent customer service and supporting our employees with the best tools, training, and opportunities to succeed.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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