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Entry Level Automotive Service Advisor Jobs in Indiana

Kia of Carmel

Automotive Service Advisor

Indianapolis, IN · On-site

$50K - $100K/yr

Previous Automotive Service Advisor Experience is a plus but not required * Willingness to undergo a background check in accordance with local law/regulations * 18+ years of age or older to comply ...

Kia of Carmel

Automotive Service Advisor

Indianapolis, IN · On-site

$50K - $100K/yr

Previous Automotive Service Advisor Experience is a plus but not required * Willingness to undergo a background check in accordance with local law/regulations * 18+ years of age or older to comply ...

Kia of Carmel

Automotive Service Advisor

Indianapolis, IN · On-site

$50K - $100K/yr

Previous Automotive Service Advisor Experience is a plus but not required * Willingness to undergo a background check in accordance with local law/regulations * 18+ years of age or older to comply ...

Kia of Carmel

Automotive Service Advisor

Indianapolis, IN · On-site

$50K - $100K/yr

Previous Automotive Service Advisor Experience is a plus but not required * Willingness to undergo a background check in accordance with local law/regulations * 18+ years of age or older to comply ...

Yeoman's Auto

Automotive Service Advisor

Fort Wayne, IN · On-site

$100K/yr

We are looking for a motivated Automotive Service Advisor to join our growing team in Fort Wayne. This is an incredible opportunity to work with a well-established shop that has been a trusted local ...

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All JobsAutomotive Service Advisor JobsEntry Level Automotive Service Advisor JobsEntry Level Automotive Service Advisor Jobs in Indiana

Entry Level Automotive Service Advisor information

See Indiana salary details

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How much do entry level automotive service advisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level automotive service advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

How to be an entry level automotive service advisor?

To become an entry-level automotive service advisor, candidates typically need a high school diploma or equivalent, strong communication skills, and basic knowledge of automotive systems. Prior experience in customer service or automotive environments can be helpful, and some employers may require or prefer certification such as ASE certification. On-the-job training is common, and familiarity with dealership management software is advantageous.

What does an entry level automotive service advisor do?

An Entry Level Automotive Service Advisor acts as a liaison between customers and the service department at an auto dealership or repair shop. They greet customers, listen to their vehicle concerns, explain recommended services, and provide estimates for repairs. Additionally, they coordinate with technicians, keep customers updated on repair progress, and ensure customer satisfaction. This role is a great starting point for those interested in the automotive industry and customer service.

What is the difference between Entry Level Automotive Service Advisor vs Automotive Service Writer?

AspectEntry Level Automotive Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; some certifications beneficial
Work EnvironmentDealerships, auto repair shopsDealerships, repair centers
Job RoleAssists customers, documents vehicle issues, recommends servicesCommunicates repair needs, writes service orders, estimates costs

Both roles involve customer interaction and understanding vehicle issues, but the Entry Level Automotive Service Advisor focuses more on assisting customers and recommending services, while the Automotive Service Writer emphasizes documenting repairs and preparing estimates. They often overlap in work environment and required skills, making them closely related entry-level positions in automotive service departments.

What are some common challenges faced by entry level automotive service advisors, and how can they overcome them?

Entry-level automotive service advisors often face challenges such as learning technical vehicle terminology, managing customer expectations, and juggling multiple tasks in a fast-paced environment. Building strong communication skills and proactively seeking guidance from experienced colleagues can help overcome these hurdles. Many advisors find it helpful to familiarize themselves with common repair processes and dealership management systems early on, enabling them to provide accurate information and deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an entry level automotive service advisor?

To thrive as an Entry Level Automotive Service Advisor, you need a basic understanding of automotive systems, customer service experience, and at least a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and point-of-sale systems is usually required. Strong communication, problem-solving, and organizational skills help you effectively interact with customers and coordinate with service technicians. These abilities are crucial for ensuring customer satisfaction, efficient workflow, and repeat business in a competitive automotive service environment.
What are the most commonly searched types of Automotive Service Advisor jobs in Indiana? The most popular types of Automotive Service Advisor jobs in Indiana are:
Entry Level Automotive Service Advisor jobs near you
Infographic showing various Entry Level Automotive Service Advisor job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,329 per year, or $24.7 per hour.

Automotive Service Advisor

Rohrman Hyundai Lafayette

Lafayette, IN

$2.0K/wk

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Service Advisor

Our service departments are built on trust — and our Service Advisors are the reason customers keep coming back.

We're looking for a skilled, customer-focused Service Advisor to be the primary point of contact between our guests and our technicians. You'll manage the full service experience from write-up to delivery — building relationships, setting accurate expectations, and ensuring every repair order is handled with professionalism and care. Strong communication and a commitment to customer satisfaction are the keys to success in this role.

Responsibilities

  • Greet customers promptly and professionally; gather vehicle information and accurately document concerns on the repair order.
  • Inspect vehicles, review service history, and recommend additional needed maintenance or repairs.
  • Provide complete, accurate written cost estimates for labor and parts; clearly communicate timelines and obtain customer authorization before any additional work is performed.
  • Monitor repair progress throughout the day and proactively contact customers regarding any changes in status, cost, or completion time.
  • Review completed repair orders to ensure all work is finished and documented; explain completed work and all charges to the customer at delivery.
  • Handle inbound phone inquiries for appointments and work-in-progress updates.
  • Maintain high CSI scores by delivering a consistent, transparent, and friendly service experience.

Schedule / Hours Expected

  • Monday-Friday 7:30am-6pm
  • Saturdays 8am- 3pm
  • 40 Hour work week

Requirements

  • High school diploma or GED required; prior automotive service advisor or service department experience strongly preferred.
  • Excellent interpersonal and communication skills — comfortable with customers face-to-face and by phone.
  • Ability to read and interpret repair orders, vehicle history, and manufacturer service recommendations.
  • Organized and able to manage multiple open repair orders in a fast-paced environment.
  • Valid driver's license with an acceptable driving record.
  • Previous automotive service advising experience is preferred.

Benefits

  • Affordable Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.
  • Competitive 401(k): Build your future with our retirement savings plan.
  • Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.
  • Paid Maternity & Paternity Leave: Support for new mothers and fathers.
  • Paylocity "Pay On Demand": Access your earnings before payday (up to $2,000).
  • Employee Discounts: Discounts on vehicle servicing and new car purchases.
  • Continuous Training & Mentorship: Grow professionally and advance your career within our group.
  • Employee Tenure & Recognition Program: We celebrate milestones and contributions.
  • Fun Company Events: Awesome experiences for employees and their families!

About Rohrman Automotive Group

Rohrman Automotive Group is one of the Midwest's most respected dealership groups, with locations across Indiana, Illinois, and Wisconsin representing a wide range of top automotive brands. We are a family-rooted organization built on a culture of accountability, performance, and people.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Apply