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Entry Level Automotive Service Advisor Jobs in Indiana

Automotive Service Advisor Auto Exchange Chevrolet GMC THE BEST SERVICE ADVISORS DON'T JUST WRITE REPAIR ORDERS...They Build Trust. Create Relationships. Drive Results. Elite Service Advisor ...

SERVICE ADVISOR

Brownsburg, IN · On-site

$70K - $120K/yr

We are seeking a skilled Automotive Service Advisor to join our Indy team. Responsibilities: - Greet customers and listen to their concerns regarding their vehicles - Inspect vehicles and provide ...

Automotive Service Advisor | No Weekends | Family-Owned Shop. Do you love helping people? Not just like, but LOVE helping people? Do you enjoy staying organized and keeping things running smoothly?

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

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Entry Level Automotive Service Advisor information

See Indiana salary details

$11

$24

$43

How much do entry level automotive service advisor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level automotive service advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

How to be an entry level automotive service advisor?

To become an entry-level automotive service advisor, candidates typically need a high school diploma or equivalent, strong communication skills, and basic knowledge of automotive systems. Prior experience in customer service or automotive environments can be helpful, and some employers may require or prefer certification such as ASE certification. On-the-job training is common, and familiarity with dealership management software is advantageous.

What does an entry level automotive service advisor do?

An Entry Level Automotive Service Advisor acts as a liaison between customers and the service department at an auto dealership or repair shop. They greet customers, listen to their vehicle concerns, explain recommended services, and provide estimates for repairs. Additionally, they coordinate with technicians, keep customers updated on repair progress, and ensure customer satisfaction. This role is a great starting point for those interested in the automotive industry and customer service.

What is the difference between Entry Level Automotive Service Advisor vs Automotive Service Writer?

AspectEntry Level Automotive Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; some certifications beneficial
Work EnvironmentDealerships, auto repair shopsDealerships, repair centers
Job RoleAssists customers, documents vehicle issues, recommends servicesCommunicates repair needs, writes service orders, estimates costs

Both roles involve customer interaction and understanding vehicle issues, but the Entry Level Automotive Service Advisor focuses more on assisting customers and recommending services, while the Automotive Service Writer emphasizes documenting repairs and preparing estimates. They often overlap in work environment and required skills, making them closely related entry-level positions in automotive service departments.

What are some common challenges faced by entry level automotive service advisors, and how can they overcome them?

Entry-level automotive service advisors often face challenges such as learning technical vehicle terminology, managing customer expectations, and juggling multiple tasks in a fast-paced environment. Building strong communication skills and proactively seeking guidance from experienced colleagues can help overcome these hurdles. Many advisors find it helpful to familiarize themselves with common repair processes and dealership management systems early on, enabling them to provide accurate information and deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an entry level automotive service advisor?

To thrive as an Entry Level Automotive Service Advisor, you need a basic understanding of automotive systems, customer service experience, and at least a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and point-of-sale systems is usually required. Strong communication, problem-solving, and organizational skills help you effectively interact with customers and coordinate with service technicians. These abilities are crucial for ensuring customer satisfaction, efficient workflow, and repeat business in a competitive automotive service environment.
What are the most commonly searched types of Automotive Service Advisor jobs in Indiana? The most popular types of Automotive Service Advisor jobs in Indiana are:
Infographic showing various Entry Level Automotive Service Advisor job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,329 per year, or $24.7 per hour.

Automotive Service Advisor

Yeoman's Auto

Fort Wayne, IN

$100K/yr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago


Job description

Join a Growing Shop With 64 Years of Reputation & Stability

Are you an energetic people-person who thrives in a fast-paced automotive environment? Do you enjoy building customer relationships, helping people, and working alongside a highly skilled team you can trust?

We are looking for a motivated Automotive Service Advisor to join our growing team in Fort Wayne. This is an incredible opportunity to work with a well-established shop that has been a trusted local staple in auto repair for over 64 years.

If you’re ready to be part of something special, we want to talk to you.

What We Offer
  • Monday–Friday Schedule
  • NO Weekends
  • 100% Paid Medical Insurance
  • 401(k) Retirement Plan
  • Profit Sharing
  • 3 Weeks Paid Vacation
  • Weekly On-the-Job Training
  • Established customer base with 75% repeat customers
  • Modern tools and technology that make your job easier
  • Positive team culture with long-term stability and growth
  • Advisors with experience and strong performance can earn $100,000+ annually
Why Advisors Love Working Here

You’ll work with:

  • Highly competent, professional technicians
  • Very few comebacks
  • A team you can confidently sell for
  • Loyal customers who trust our recommendations
  • A supportive culture that values teamwork and professionalism

We take pride in maintaining a strong culture and treating both our employees and customers the right way.

What You’ll Do
  • Build and maintain strong customer relationships
  • Deliver exceptional customer service from the first phone call to vehicle pickup
  • Capture first-time callers and create an outstanding first impression
  • Communicate repair recommendations clearly and confidently
  • Oversee workflow for 2–3 technicians daily
  • Keep customers informed throughout the repair process
  • Help drive shop growth through professionalism and trust
What We’re Looking For
  • Strong phone and communication skills
  • Upbeat personality with energy and enthusiasm
  • Ability to multitask in a busy environment
  • Positive attitude and team-first mindset
  • Strong relationship-building skills
  • Automotive service advisor experience preferred, but the right personality and work ethic matter most
About Us

We are a growing, family-oriented repair shop with deep roots in the Fort Wayne community. For 64 years, we’ve built our reputation on honesty, quality workmanship, and exceptional customer care.

Come be part of a team that’s growing, winning, and committed to excellence.

Apply today and build your future with us.


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