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Entry Level Automotive Service Advisor Jobs (NOW HIRING)

Sutton Ford

Mobile Service Advisor

Matteson, IL · On-site

This entry-level position is ideal for someone looking to start a long-term career in the automotive dealership industry. The Mobile Service Advisor helps coordinate mobile vehicle maintenance and ...

Sutton Ford

Mobile Service Advisor

Matteson, IL · On-site

This entry-level position is ideal for someone looking to start a long-term career in the automotive dealership industry. The Mobile Service Advisor helps coordinate mobile vehicle maintenance and ...

Sutton Ford

Mobile Service Advisor

Matteson, IL

This entry-level position is ideal for someone looking to start a long-term career in the automotive dealership industry. The Mobile Service Advisor helps coordinate mobile vehicle maintenance and ...

Lake Auto Group

Be Seen First

Automotive Service Advisor

Milwaukee, WI · On-site

$75K - $150K/yr

Automotive Service Advisor Experienced Service Advisors & Customer Service Professionals Welcome ... Compensation & Benefits Experienced Advisors $75,000-$150,000+ annually Entry-Level Advisors $50 ...

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Entry Level Automotive Service Advisor information

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How much do entry level automotive service advisor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for entry level automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does an entry level automotive service advisor do?

An Entry Level Automotive Service Advisor acts as a liaison between customers and the service department at an auto dealership or repair shop. They greet customers, listen to their vehicle concerns, explain recommended services, and provide estimates for repairs. Additionally, they coordinate with technicians, keep customers updated on repair progress, and ensure customer satisfaction. This role is a great starting point for those interested in the automotive industry and customer service.

What are the key skills and qualifications needed to thrive as an entry level automotive service advisor?

To thrive as an Entry Level Automotive Service Advisor, you need a basic understanding of automotive systems, customer service experience, and at least a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and point-of-sale systems is usually required. Strong communication, problem-solving, and organizational skills help you effectively interact with customers and coordinate with service technicians. These abilities are crucial for ensuring customer satisfaction, efficient workflow, and repeat business in a competitive automotive service environment.

What are some common challenges faced by entry level automotive service advisors, and how can they overcome them?

Entry-level automotive service advisors often face challenges such as learning technical vehicle terminology, managing customer expectations, and juggling multiple tasks in a fast-paced environment. Building strong communication skills and proactively seeking guidance from experienced colleagues can help overcome these hurdles. Many advisors find it helpful to familiarize themselves with common repair processes and dealership management systems early on, enabling them to provide accurate information and deliver excellent customer service.

What is the difference between Entry Level Automotive Service Advisor vs Automotive Service Writer?

AspectEntry Level Automotive Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; some certifications beneficial
Work EnvironmentDealerships, auto repair shopsDealerships, repair centers
Job RoleAssists customers, documents vehicle issues, recommends servicesCommunicates repair needs, writes service orders, estimates costs

Both roles involve customer interaction and understanding vehicle issues, but the Entry Level Automotive Service Advisor focuses more on assisting customers and recommending services, while the Automotive Service Writer emphasizes documenting repairs and preparing estimates. They often overlap in work environment and required skills, making them closely related entry-level positions in automotive service departments.

Can I be an entry level automotive service advisor with no experience?

Entry level automotive service advisors typically do not need prior experience, as training is often provided on the job. Strong communication skills, a customer service mindset, and basic automotive knowledge can help you succeed in this role, even without previous experience. Certifications like ASE can also improve your prospects but are not always required initially.

How to be an entry level automotive service advisor?

To become an entry-level automotive service advisor, candidates typically need a high school diploma or equivalent, strong communication skills, and basic knowledge of automotive systems. Prior experience in customer service or automotive environments can be helpful, and some employers may require or prefer certification such as ASE certification. On-the-job training is common, and familiarity with dealership management software is advantageous.

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Entry Level Automotive Service Advisor jobs near you

41646 Entry Level Service Porter

Mount Ephraim, NJ • On-site

Mt. Ephraim Chrysler Dodge Ram
See more jobs at Mt. Ephraim Chrysler Dodge Ramexternal

$14.50 - $17.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Porter | Entry Level Automotive


Mt. Ephraim Dodge has an opportunity for an Automotive Service Porter | Automotive Porter to join their team. Kick start your automotive career - apply today! 

Job Responsibilities:

  • Greet and welcome service customers in a friendly and courteous manner
  • Identify and direct Service Advisor to their customer
  • Vacuum vehicle, install disposable seat covers, floor mats, and I.D. tags in all the vehicles taken in for service
  • Drive vehicles from the service lane to their proper places in the service parking lot
  • Deliver the keys and repair order hard copies to the appropriate Service Advisor's workstation immediately after parking a vehicle in the service parking lot
  • Maintain the parking lot in a neat and organized manner
  • Retrieve customer vehicle from the parking lot when their bill is paid or as directed by the Cashier
  • Inspect each vehicle for damage prior to parking for service and when retrieving after service for lot damage that may have been done during the vehicle's stay in the Service Department. Report any damage to Advisor and or management immediately
  • Wash vehicles
  • Run any necessary errand required by the service department

Job Requirements:

  • Experience in customer service recommended
  • Valid driver's license
  • Positive attitude
  • Ability to drive manual and automatic transmission vehicles

Apply today!