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Enterprise Customer Service Jobs (NOW HIRING)

Syndigo

Enterprise Customer Success Manager

Chicago, IL · On-site

$66K - $80K/yr

We are the recognized leader in software and services for the management of master data, product ... As an Enterprise Customer Success Manager , you will own the post-sale relationship for a portfolio ...

1WorldSync

Enterprise Customer Success Manager

Chicago, IL · Remote

$66K - $80K/yr

We are the recognized leader in software and services for the management of master data, product ... As an Enterprise Customer Success Manager , you will own the post-sale relationship for a portfolio ...

AVID

$139K - $167K/yr

Work with Product, Engineering, Support, and Services teams to influence roadmap discussions ... large enterprise customers. * Proven ability to manage complex customer relationships with both ...

Syndigo

Enterprise Customer Success Manager

Chicago, IL · Remote

$66K - $80K/yr

We are the recognized leader in software and services for the management of master data, product ... As an Enterprise Customer Success Manager , you will own the post-sale relationship for a portfolio ...

AVID

Enterprise Customer Success Manager

Montreal, WI · Remote

$139K - $167K/yr

Work with Product, Engineering, Support, and Services teams to influence roadmap discussions ... large enterprise customers. * Proven ability to manage complex customer relationships with both ...

AVID

$139K - $167K/yr

Work with Product, Engineering, Support, and Services teams to influence roadmap discussions ... large enterprise customers. * Proven ability to manage complex customer relationships with both ...

MariaDB plc

Enterprise Customer Success Manager

Enterprise Customer Success Manager MariaDB is making a big impact on the world. Whether you're ... Work with Sales Engineers and Professional Services to determine appropriate services for MariaDB ...

ClinicMind

Enterprise Customer Success Lead

Manhattan, NY · On-site +1

POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic ... Accurately log all customer-reported issues, incidents, and service disruptions in the company's CR ...

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How much do enterprise customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for enterprise customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

In enterprise customer service, high earnings of $10,000 or more per month are uncommon without specialized skills or experience. Typically, roles in sales, account management, or technical support with strong performance and client relationships can reach such income levels, often supplemented by commissions or bonuses. Most positions require relevant experience, excellent communication skills, and sometimes industry certifications.

What are the key skills and qualifications needed to thrive as an Enterprise Customer Service representative, and why are they important?

To thrive as an Enterprise Customer Service representative, you need strong problem-solving abilities, in-depth product knowledge, and experience managing complex client accounts, often supported by a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and sometimes industry-specific certifications is typically required. Exceptional communication, patience, and conflict resolution skills help build lasting client relationships and effectively address escalated issues. These skills are crucial for ensuring customer satisfaction, retaining high-value clients, and supporting long-term business growth.

What is enterprise customer service?

Enterprise customer service refers to the support provided to large organizations or businesses, often involving complex products, services, or systems. It focuses on meeting the specific needs of enterprise clients, which may include dedicated account management, tailored solutions, and multi-channel support. The goal is to build strong, long-term relationships by delivering high-quality service that ensures client satisfaction and business continuity.

What is the highest paying customer service job?

In the field of enterprise customer service, roles such as Customer Service Director or Customer Experience Manager tend to have the highest salaries, often exceeding six figures, especially in large corporations. These positions typically require extensive experience, leadership skills, and knowledge of CRM tools and data analysis.

How does the Enterprise Customer Service role typically interact with other departments to resolve complex client issues?

Enterprise Customer Service professionals often serve as a liaison between clients and internal teams such as technical support, sales, and product management. When addressing complex client issues, they coordinate with these departments to gather necessary information, escalate technical problems, and ensure timely solutions. This collaborative approach helps maintain high client satisfaction and fosters a deeper understanding of enterprise clients' needs. The ability to communicate effectively across teams is essential for success in this role.

Is it difficult to get hired at Enterprise?

Enterprise Customer Service roles typically require strong communication skills, a customer-focused attitude, and the ability to handle multiple tasks. The hiring process often involves an application, interview, and background check, with competition varying based on location and experience level.

How much does Enterprise Work from Home pay?

Enterprise Customer Service work-from-home positions typically pay between $12 and $20 per hour, depending on experience and location. Compensation may also include benefits such as flexible schedules and training in customer service skills. Exact pay rates can vary by company policies and geographic region.
More about Enterprise Customer Service jobs
What cities are hiring for Enterprise Customer Service jobs? Cities with the most Enterprise Customer Service job openings:
What are the most commonly searched types of Enterprise Customer Service jobs? The most popular types of Enterprise Customer Service jobs are:
What states have the most Enterprise Customer Service jobs? States with the most job openings for Enterprise Customer Service jobs include:
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Enterprise Customer Service jobs near you
Infographic showing various Enterprise Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Enterprise Customer Success Manager

Interact Software

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Enterprise Customer Success Manager
Department: Customer Success
Employment Type: Full Time
Location: Remote, US
Reporting To: Wayne Farmer
Description
Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino's, Teva Pharmaceuticals, and Technicolor.
Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in Manchester, New York, Dubai, Tulsa, and Poland, we operate across North America, EMEA, and Australia.
Click on any of our vacancies and you'll see one thing in common - they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you're a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets.
A little about you...
  • Bachelor's degree or relevant experience.
  • Demonstrated experience retaining and growing global, enterprise customers in a Customer Success Role (SaaS experience preferred).
  • Experience in Project Management, influencing and aligning internal stakeholders to achieve customer outcomes.
  • Advanced knowledge of Customer Success concepts, processes and techniques including customer interaction, escalation, retention strategies, opportunity identification and qualification).
  • Knowledge of customer success systems.
  • Advanced Knowledge/use of MS365 tools .

About the role...
  • Build meaningful and trusting relationships across complex, multi-divisional, multi-geographic organizations. (relationships with numerous stakeholders in each organization with distinct needs and unique challenges must be skillfully managed).
  • Own and manage the planning and execution of all customer activity and interactions from onboarding through offboarding.
  • Plan and engage in regular strategic interactions with customers where the customer realises value from the interaction and where we gain insight to future opportunity.
  • Maintain alignment on outcomes, value-measurement, change management and adoption strategy.
  • Analyse and respond to customer health data (Identify churn risk and work towards solutions to reduce risk).
  • Identify customer issues and needs and work in. partnership with internal teams and customer toward solutions.
  • Identify, qualify and drive upsell and expansion opportunities to meet targets.
  • Maintain a deep understanding of the product and speak with customers about the most relevant. features/functionality for their specific business needs, and communicate new features and functionality of the product on a regular basis.
  • Function as the customer advocate and translate customer usage and feedback into actionable insights for how we can better serve our customers.
  • Maintain accurate and timely data and context for all accounts enabling billing, forecasting, and crisp decision making.

Benefits
  • 25 Holidays/PTO (with the option to buy and sell additional days)
  • 401K contributions after 3 months service
  • Company healthcare plans or 3rd party reimbursement
  • Voluntary Dental, Vision and Life Cover
  • Flexible Saving Account
  • Employee Discount and Reward Program
  • Reimbursement for use of personal mobile phone

Apply