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proGroupX

Email Operations Specialist

Long Beach, CA · On-site +1

The ideal Email Operations Specialist is a motivated self-starter with an extreme interest in ... Ability to manage multiple projects under tight deadlines Additional Information REMOTE OK

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How much do email operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for email operations manager in the United States is $94,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $102,000.00 per year, depending on experience, location, and employer.

What is an email operations manager?

Email Operations Managers are professionals responsible for overseeing the planning, execution, and optimization of an organization's email marketing and communication strategies. They manage email campaigns, monitor deliverability, ensure compliance with regulations, and analyze performance metrics to improve engagement. Additionally, they often coordinate with marketing, IT, and sales teams to ensure that email communications align with broader business objectives.

How does an email operations manager typically collaborate with other departments to ensure campaign success?

An Email Operations Manager works closely with marketing, sales, IT, and creative teams to coordinate and execute email campaigns. This collaboration involves aligning messaging with broader marketing strategies, ensuring technical compatibility with CRM and automation tools, and adhering to brand guidelines. Regular communication and cross-functional meetings help the manager address challenges like data integration, deliverability, and compliance, ensuring campaigns launch smoothly and meet performance goals.

What are the key skills and qualifications needed to thrive as an email operations manager, and why are they important?

To thrive as an Email Operations Manager, you need a strong background in email marketing strategy, campaign management, and data analysis, typically supported by experience in digital marketing or a related field. Expertise in email marketing platforms (such as Salesforce Marketing Cloud, Mailchimp, or HubSpot), analytics tools, and deliverability best practices is crucial. Strong project management, communication, and problem-solving skills distinguish top performers in this role. These abilities are important because they ensure effective campaign execution, high deliverability rates, and measurable ROI for organizational marketing initiatives.

What is the difference between Email Operations Manager vs Email Marketing Specialist?

AspectEmail Operations ManagerEmail Marketing Specialist
Required CredentialsBachelor's degree in marketing, communications, or related field; experience with email platformsBachelor's degree; certifications like HubSpot Email Marketing or Mailchimp
Work EnvironmentOversees email systems, manages teams, ensures technical performanceCreates campaigns, analyzes metrics, designs email content
Employer & Industry UsageUsed in companies with large email infrastructures, tech, and e-commerceCommon in marketing agencies, retail, and B2C brands

The Email Operations Manager focuses on managing email systems, technical performance, and team coordination, while the Email Marketing Specialist concentrates on campaign creation, content, and engagement metrics. Both roles require email platform knowledge but differ in scope and responsibilities.

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Email Operations Manager jobs near you
Infographic showing various Email Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $94,877 per year, or $45.6 per hour.

Manager, Email Operations and Execution

Newark, NJ

Prudential

8.7

Company rating: 8.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

73rd of 315 rated insurance

People enjoy working here

Good employer

Recommended by students

Learn more about Prudentialexternal

$114K - $188K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Job Classification:

Marketing & Communications - Marketing

The Manager, Email Operations & Execution is responsible for leading the operational delivery of enterprise email marketing and lifecycle communications. Reporting to the Director, Email & Marketing Automation, this role manages the team responsible for translating email strategy into efficient, scalable, and compliant execution.

Why This Role Matters:

This leader oversees campaign execution, workflow management, quality assurance, operational governance, and continuous process improvement. The role partners closely with Email Strategy & Business Partnership, Email Audience & Programs Strategy, and Marketing Automation Platform teams to ensure email programs are delivered with accuracy, consistency, and measurable business impact.

What You Will Do:

Email Operations & Campaign Delivery

  • Lead the execution of email campaigns, lifecycle programs, and automated communications across business units.

  • Ensure campaigns are delivered accurately, on time, and in alignment with business requirements and operational standards.
  • Oversee campaign readiness, deployment processes, quality assurance, and post-launch support.
  • Drive consistency and operational excellence across all email execution activities.

Operational Governance & Process Management

  • Establish and maintain scalable workflows, execution standards, and quality controls.
  • Ensure compliance with marketing, brand, regulatory, and data governance requirements.
  • Continuously improve processes that increase efficiency, reduce risk, and enhance execution quality.
  • Partner with Email Audience & Programs and Martech product owner teams to support process optimization and automation opportunities.

Team Leadership & Resource Management

  • Lead, coach, and develop the Email Operations & Execution team.
  • Manage workload prioritization, resource allocation, and delivery planning across projects and business priorities.
  • Foster a culture of accountability, collaboration, continuous improvement, and operational excellence.
  • Build team capabilities and delivery capacity through effective use of internal talent, external partners, and scalable operational support models.

Cross-Functional Partnership & Stakeholder Support

  • Partner with strategy, audience & programs, Martech platforms, creative, and analytics teams to translate marketing objectives into executable programs.
  • Communicate priorities, risks, dependencies, and operational recommendations to stakeholders and leadership.
  • Support alignment between strategic planning and execution to ensure successful delivery of marketing initiatives.
  • Serve as a trusted operational partner across the Email & Marketing Automation organization.

What You Will Bring:

  • Strong experience in email marketing, marketing automation, campaign operations, or digital marketing execution.
  • Experience building, leading, and scaling campaign delivery or marketing operations teams, including management of internal staff, external partners, and flexible delivery resources.
  • Working knowledge of email platforms, lifecycle marketing, audience segmentation, quality assurance, and operational workflows.
  • Proven ability to manage multiple priorities, improve processes, and lead cross-functional initiatives.
  • Strong leadership, communication, stakeholder management, and problem-solving skills.
  • Experience working within complex, matrixed marketing organizations.
Success Measures
  • Reliable, high-quality delivery of email campaigns and lifecycle communications.
  • Improved operational efficiency, execution quality, and speed to market.
  • Strong adherence to governance, quality assurance, and compliance standards.
  • Effective workload management and team performance.
  • Increased scalability of email operations through process improvement and standardization.
  • Positive stakeholder satisfaction and partnership across marketing functions.

This role serves as the operational leader of the Email Operations & Execution function, ensuring the organization's email strategies are translated into scalable, efficient, and high-quality execution that supports business growth and customer engagement.

What we offer you:
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $114,500.00 to $188,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
  • Market competitive base salaries, with a yearly bonus potential at every level.
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
  • 401(k) plan with company match (up to 4%).
  • Company-funded pension plan.
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.


Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.


Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.


If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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