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Email Operations Manager Jobs in Baltimore, MD (NOW HIRING)

Imperial Dade

Director of Operations

Jessup, MD · On-site

$160K - $170K/yr

All correspondence will come directly from Imperial Brady and not a personal email address.** Imperial Brady has a Director of Operations role available in Jessup, Maryland! The Operations Manager ...

Royal Plus

Construction Project Manager

Baltimore, MD · On-site

This position reports to the Operations Manager and is responsible for overall management of the ... MS Word, Excel, Microsoft Outlook (Email), & Xactimate. * Organize, plan and prioritize work.

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Email Operations Manager information

See Baltimore, MD salary details

$80K

$94.3K

$106.8K

How much do email operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for email operations manager in Baltimore, MD is $94,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,400.00 and $101,400.00 per year, depending on experience, location, and employer.

What is an email operations manager?

Email Operations Managers are professionals responsible for overseeing the planning, execution, and optimization of an organization's email marketing and communication strategies. They manage email campaigns, monitor deliverability, ensure compliance with regulations, and analyze performance metrics to improve engagement. Additionally, they often coordinate with marketing, IT, and sales teams to ensure that email communications align with broader business objectives.

How does an email operations manager typically collaborate with other departments to ensure campaign success?

An Email Operations Manager works closely with marketing, sales, IT, and creative teams to coordinate and execute email campaigns. This collaboration involves aligning messaging with broader marketing strategies, ensuring technical compatibility with CRM and automation tools, and adhering to brand guidelines. Regular communication and cross-functional meetings help the manager address challenges like data integration, deliverability, and compliance, ensuring campaigns launch smoothly and meet performance goals.

What are the key skills and qualifications needed to thrive as an email operations manager, and why are they important?

To thrive as an Email Operations Manager, you need a strong background in email marketing strategy, campaign management, and data analysis, typically supported by experience in digital marketing or a related field. Expertise in email marketing platforms (such as Salesforce Marketing Cloud, Mailchimp, or HubSpot), analytics tools, and deliverability best practices is crucial. Strong project management, communication, and problem-solving skills distinguish top performers in this role. These abilities are important because they ensure effective campaign execution, high deliverability rates, and measurable ROI for organizational marketing initiatives.

What is the difference between Email Operations Manager vs Email Marketing Specialist?

AspectEmail Operations ManagerEmail Marketing Specialist
Required CredentialsBachelor's degree in marketing, communications, or related field; experience with email platformsBachelor's degree; certifications like HubSpot Email Marketing or Mailchimp
Work EnvironmentOversees email systems, manages teams, ensures technical performanceCreates campaigns, analyzes metrics, designs email content
Employer & Industry UsageUsed in companies with large email infrastructures, tech, and e-commerceCommon in marketing agencies, retail, and B2C brands

The Email Operations Manager focuses on managing email systems, technical performance, and team coordination, while the Email Marketing Specialist concentrates on campaign creation, content, and engagement metrics. Both roles require email platform knowledge but differ in scope and responsibilities.

What are popular job titles related to Email Operations Manager jobs in Baltimore, MD?

For Email Operations Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Email Operations Manager jobs in Baltimore, MD look for?

The top searched job categories for Email Operations Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Email Operations Manager jobs?

Cities near Baltimore, MD with the most Email Operations Manager job openings:

Email Operations Manager jobs near you
Infographic showing various Email Operations Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $94,274 per year, or $45.3 per hour.

Operations Manager

Pikesville, MD • On-site

TalentLink Solutions
Finance and Insurance • 11 - 50 employees
Learn more about TalentLink Solutionsexternal

Full-time

Re-posted yesterday

Job description

We are a client-first financial planning and wealth management firm located in Northwest Baltimore. Focused on delivering thoughtful, personalized guidance, we help individuals and families navigate complex financial decisions with clarity and confidence. We proudly serve a diverse client base, including retirees, federal employees, World Bank professionals, and small business owners, providing tailored strategies aligned with each client's unique goals and circumstances. Through ongoing guidance and a strong focus on education, we strive to ensure every client feels supported, informed, and confident in their financial journey. We take pride in continually improving and bringing meaningful value to every client interaction.
The Operations Manager is critical to our current and future success. There are many responsibilities across the entirety of the business that you will touch. Ensuring an amazing team and client experience, optimizing our technology/workflows, and driving our marketing initiatives are the top priorities. The existing team is strong, but they will look to you for support, decision-making, guidance on escalated issues, and overall leadership. We are continuously looking for better ways to excel for our clients so you will be thoughtful and creative in continuing that effort. You will strategize with the Founder and implement the vision for the firm, acting as integrator. You will shield him and the advisory team from operational activities so they can focus on providing excellent advice to clients and expanding client relationships. As with any small team, you are willing to help with coverage as needed. You are able to inspire, you love to teach, and you are patient and calm when difficult situations arise. You are able to recognize when a decision needs to be made and help others to understand it, hold people accountable for their roles, push back, and provide better direction, even with the Founder. You believe in the power of the team, can be trusted, and are reliable. One of the key elements you provide is the ability to track all that falls to your plate and the rest of our team, to ensure that nothing falls through the cracks.
General Responsibilities:
  • Ensure an exceptional and consistent experience for both clients and team members
  • Manage daily tasks in order of priority and allocate based on capacity of each team member
  • Provide backup client service as necessary (client communication, trading, paperwork, etc.), take final responsibility for difficult issues other team members cannot resolve
  • Facilitate communication, accountability, and efficiency between advisors and client service team
  • Develop, streamline, and document repeatable processes for general firm functions, including client onboarding, new account opening, etc., to create operational clarity and drive efficiency
  • Implement process improvements and workflow enhancements within the technology stack
  • Manage and own our CRM accuracy, usage, reporting, and continued development of templates, workflows, and any other automations
  • Support various new business and marketing initiatives such as social media platforms, email campaigns, content management, and coordination of seminars, workshops, and client appreciation events
  • Oversee general human resource responsibilities, including employee issues, hiring, training, and clarifying roles and expectations
  • Ensure compliance with company policies and procedures

Skills and Qualifications
  • Bachelor's degree highly preferred, or equivalent work experience
  • Minimum of 5 years of progressive client service and operations experience in investment management or financial planning
  • Proven leadership skills; successful at training, delegating, and holding others accountable in a positive and motivating manner
  • Demonstrated excellence in optimizing operational processes and delivering exceptional client service
  • Knowledge of industry-specific software required; familiarity with Salesforce, eMoney, ClientWorks, and JumpAI preferred
  • Experience with LPL and Prudential Broker Dealer Systems highly preferred
  • Tech-savvy and highly proficient in Microsoft Office suite (Excel, Word, and PowerPoint); strong ability to learn and apply new software systems quickly
  • Solid understanding of investment and financial planning management concepts
  • Self-motivated and capable of working independently while thriving in a collaborative team environment
  • Strong desire to contribute to key business decisions and provide valuable insights
  • Reliable, responsible, and detail-oriented with exceptional organizational skills
  • Outstanding communication skills, both verbal and written

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