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Email Operations Manager Jobs in Baltimore, MD (NOW HIRING)

Window Genie

Operations Manager

Forest Hill, MD · On-site

$35K - $50K/yr

This role is ideal for someone who is equally comfortable running operations, managing people ... Perform light marketing tasks such as email/text blasts, robocalls, and social media updates Field ...

United Rentals

Operations Supervisor - ROS

Baltimore, MD · On-site

$34.45 - $49.65/hr

By working closely with the Branch Manager, you will provide the supervision needed to ensure ... email careers@ur.com for assistance. At United Rentals, we proudly hire active duty members ...

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All JobsEmail Operations JobsEmail Operations Manager JobsEmail Operations Manager Jobs in Baltimore, MD

Email Operations Manager information

See Baltimore, MD salary details

$80K

$94.3K

$106.8K

How much do email operations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for email operations manager in Baltimore, MD is $94,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,400.00 and $101,400.00 per year, depending on experience, location, and employer.

What qualifications do I need to be an operations manager?

To become an operations manager, candidates typically need a bachelor's degree in business administration, management, or a related field. Relevant experience in management, strong leadership skills, and proficiency with operational tools or software are also important qualifications.

What is the difference between Email Operations Manager vs Email Marketing Specialist?

AspectEmail Operations ManagerEmail Marketing Specialist
Required CredentialsBachelor's degree in marketing, communications, or related field; experience with email platformsBachelor's degree; certifications like HubSpot Email Marketing or Mailchimp
Work EnvironmentOversees email systems, manages teams, ensures technical performanceCreates campaigns, analyzes metrics, designs email content
Employer & Industry UsageUsed in companies with large email infrastructures, tech, and e-commerceCommon in marketing agencies, retail, and B2C brands

The Email Operations Manager focuses on managing email systems, technical performance, and team coordination, while the Email Marketing Specialist concentrates on campaign creation, content, and engagement metrics. Both roles require email platform knowledge but differ in scope and responsibilities.

How much is the salary of an operations manager?

The salary of an Email Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Professionals with specialized skills in email marketing tools and data analysis may earn higher compensation.

Who is higher, GM or operations manager?

In most organizational structures, a General Manager (GM) is higher than an Operations Manager, overseeing multiple departments or the entire business unit, while an Operations Manager typically focuses on managing daily operations within a specific area. The hierarchy can vary by company, but generally, the GM holds a senior leadership position with broader responsibilities.

What are Email Operations Managers?

Email Operations Managers are professionals responsible for overseeing the planning, execution, and optimization of an organization's email marketing and communication strategies. They manage email campaigns, monitor deliverability, ensure compliance with regulations, and analyze performance metrics to improve engagement. Additionally, they often coordinate with marketing, IT, and sales teams to ensure that email communications align with broader business objectives.

What are the key skills and qualifications needed to thrive as an Email Operations Manager, and why are they important?

To thrive as an Email Operations Manager, you need a strong background in email marketing strategy, campaign management, and data analysis, typically supported by experience in digital marketing or a related field. Expertise in email marketing platforms (such as Salesforce Marketing Cloud, Mailchimp, or HubSpot), analytics tools, and deliverability best practices is crucial. Strong project management, communication, and problem-solving skills distinguish top performers in this role. These abilities are important because they ensure effective campaign execution, high deliverability rates, and measurable ROI for organizational marketing initiatives.

How does an Email Operations Manager typically collaborate with other departments to ensure campaign success?

An Email Operations Manager works closely with marketing, sales, IT, and creative teams to coordinate and execute email campaigns. This collaboration involves aligning messaging with broader marketing strategies, ensuring technical compatibility with CRM and automation tools, and adhering to brand guidelines. Regular communication and cross-functional meetings help the manager address challenges like data integration, deliverability, and compliance, ensuring campaigns launch smoothly and meet performance goals.

What is the highest salary for an operations manager?

The highest salaries for an Email Operations Manager or similar operations management roles can reach over $120,000 annually, especially in large organizations or with extensive experience and specialized skills such as marketing automation tools or data analysis. Compensation varies based on industry, location, and level of responsibility.
What are popular job titles related to Email Operations Manager jobs in Baltimore, MD? For Email Operations Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Email Operations Manager jobs in Baltimore, MD look for? The top searched job categories for Email Operations Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Email Operations Manager jobs? Cities near Baltimore, MD with the most Email Operations Manager job openings:
Email Operations Manager jobs near you
Infographic showing various Email Operations Manager job openings in Baltimore, MD as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $94,274 per year, or $45.3 per hour.

Operations Manager

Window Genie of Bel Air Aberdeen and Parkville

Forest Hill, MD • On-site

$35K - $50K/yr

Full-time

PTO

Posted 6 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Free food & snacks
  • Free uniforms
  • Paid time off
  • Profit sharing
  • Training & development

Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes through window cleaning, window tinting, pressure washing, gutter cleaning, holiday lighting, and more. We are a fast‑growing, locally owned franchise, and we’re looking for a hands‑on Operations Manager who can help run the day‑to‑day business while delivering an exceptional customer and employee experience.
This role is ideal for someone who is equally comfortable running operations, managing people, performing CSR duties, and jumping in as a technician when needed. You’ll be the owner’s right hand — helping drive growth, maintain quality, and ensure the business runs smoothly.
What You’ll Do (Key Responsibilities)

Customer Service & Office Operations

  • Manage incoming and outgoing phone calls
  • Schedule jobs, callbacks, and onsite estimates
  • Coordinate delays or changes in schedule with customers and technicians
  • Enter estimates, invoices, refunds, and customer data into the CRM system
  • Prepare and send customer estimates online and on-site
  • Assist with customer emails and manage the owner’s customer‑facing inbox
  • Speak with customers about additional services and upsell when appropriate
  • Perform light marketing tasks such as email/text blasts, robocalls, and social media updates
Field & Technician Support

  • Provide services in our five core categories: window cleaning, window tinting, pressure washing, gutter cleaning, holiday lighting, and supplemental services
  • Ensure efficient use of materials and maintain proper stock on vehicles
  • Keep company vehicles and equipment clean, serviced, and in good working order
  • Complete invoices and follow work orders accurately
  • Cross‑train in related service areas to support technicians as needed
Leadership & Business Operations

  • Oversee daily workflow and ensure jobs are completed efficiently and professionally
  • Support, coach, and coordinate technicians to maintain high-quality service
  • Monitor KPIs such as job completion rates, customer satisfaction, and schedule efficiency
  • Assist the owner with operational planning, staffing, and process improvement
  • Help maintain a culture built on Family, Respect, Integrity, and Customer Satisfaction
  • Represent the business professionally in all customer and vendor interactions
What We’re Looking For

Required

  • Minimum 2 years of administrative, customer service, or operations experience
  • Experience in home services, field service, or small business operations
  • Strong written and verbal communication skills
  • Detail‑oriented with strong data entry and organizational skills
  • Professional appearance and personality
  • Positive attitude and commitment to excellent service
  • Ability to work independently and lead others
  • Proficient with computers, CRM systems, scheduling tools, and Microsoft Office
  • Clean driving record
  • Physical ability to lift and move ladders and work up to 40’ on a ladder
Preferred

  • Prior technician experience in window cleaning, pressure washing, or related services
  • Experience managing or supervising a small team
  • Comfort with upselling and customer retention strategies
Benefits

  • Competitive pay with bonus opportunities
  • Paid training
  • Supportive, family‑oriented team culture
  • Opportunity to make a direct impact on the success of the business
Join a Team Where Your Success Is Our Success

We are actively interviewing for this position. If you want to be more than an employee — if you want to help build something and be a key part of a growing business — apply today and our hiring manager will follow up.