ZipRecruiter

Log In

1

Email Only Customer Service Jobs (NOW HIRING)

Animal Healing Center Inc

$15 - $16/hr

Do you have a passion for animals and great customer service skills? If so, we have a job for you ... Please no calls, email only*** Work Remotely * No

Tawk

Customer Service

Los Angeles, CA · On-site +1

$17.25 - $23.50/hr

As a valued customer service representative, you will be the first line of communication for our ... Set up and send email campaigns Additional Information What we offer: * Remote Job ONLY * 8:30 AM ...

Only Data Entry

Remote Customer Service

Murrieta, CA · Remote

$16.25 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Only Data Entry

Remote Customer Service

Dallas, TX · Remote

$16 - $21.50/hr

Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Only Data Entry

Remote Customer Service

Phoenix, AZ · Remote

$16 - $21.50/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the ... You will receive an email within the next 2 minutes after applying, check your inbox or spam folder ...

Only Data Entry

Remote Customer Service

Fullerton, CA · Remote

$16.75 - $22.75/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Only Data Entry

Remote Customer Service

San Antonio, TX · Remote

$14.50 - $19.75/hr

Remote Customer Service San Antonio, Texas, United States Job Openings Remote Customer Service ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Only Data Entry

Remote Customer Service

San Antonio, TX · Remote

$14.50 - $19.75/hr

Remote Customer Service San Antonio, Texas, United States Job Openings Remote Customer Service ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

next page

Showing results 1-20

People also search for

All JobsEmail Only Customer Service Jobs

Email Only Customer Service information

See salary details

$9

$18

$26

How much do email only customer service jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for email only customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced in an Email Only Customer Service role, and how can they be managed effectively?

A common challenge in an Email Only Customer Service role is managing a high volume of messages while ensuring each response is personalized and accurate. Without verbal cues, it can be harder to gauge customer emotions or clarify misunderstandings quickly, so clear written communication and attention to detail are essential. Setting up templates for frequent inquiries, utilizing ticketing systems for efficient workflow, and collaborating with team members for complex cases can help manage these challenges effectively. Regular training in written communication and product knowledge also supports consistent, high-quality service.

What is the difference between Email Only Customer Service vs Chat Customer Service?

AspectEmail Only Customer ServiceChat Customer Service
Communication MethodPrimarily via email, asynchronousReal-time messaging via chat
Work EnvironmentTypically desk-based, independentOften live chat platforms, multitasking
Required SkillsWritten communication, patienceQuick typing, multitasking
Common UsageCustomer support, technical assistanceImmediate support, sales inquiries

Both roles involve assisting customers, but Email Only Customer Service focuses on written, asynchronous communication, while Chat Customer Service provides real-time support. The choice depends on whether quick, live interactions or detailed, documented responses are preferred.

What are the key skills and qualifications needed to thrive as an Email Only Customer Service Representative, and why are they important?

To excel as an Email Only Customer Service Representative, you need strong written communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and email platforms like Outlook or Gmail is commonly required. Attention to detail, patience, and time management are valuable soft skills that help you deliver clear and efficient support. These skills ensure accurate, prompt, and professional assistance, leading to improved customer satisfaction and operational efficiency.

What are Email Only Customer Service representatives?

Email Only Customer Service representatives are professionals who handle customer inquiries, complaints, and support requests solely through email communication. Their responsibilities include responding to customer emails, resolving issues, providing product or service information, and ensuring customer satisfaction. This role requires strong written communication skills, attention to detail, and the ability to manage multiple conversations efficiently. Email-only support is often used by companies to provide clear, documented communication and to handle customer requests outside of live chat or phone support.
More about Email Only Customer Service jobs
What cities are hiring for Email Only Customer Service jobs? Cities with the most Email Only Customer Service job openings:
What states have the most Email Only Customer Service jobs? States with the most job openings for Email Only Customer Service jobs include:
What job categories do people searching Email Only Customer Service jobs look for? The top searched job categories for Email Only Customer Service jobs are:
Email Only Customer Service jobs near you
Infographic showing various Email Only Customer Service job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Weekends Only | Customer Service

Nebraska Crossing

Gretna, NE • On-site

$15/hr

Part-time

Posted 29 days ago

Job description

Stores Hiring: Polo Ralph Lauren, J. Crew, Ann Taylor, LOFT, Express, Vera Bradley and many others!
Exciting Job Opportunities at Nebraska Crossing - Apply Now!
Are you ready for a fantastic career opportunity? Applying with us is like casting a wide net - a single application opens doors to 75 of our esteemed employers at Nebraska Crossing!
Here's what you can expect:
Quick Response: You'll hear from us within 48 hours of applying.
Competitive Pay: Pay starts at $15/hr (depending on the employer)!
We are looking for candidates who embody:
  • Passion for the brand
  • Team-first attitude
  • Friendliness
  • Customer Focus
  • Dependability
  • A zest for FUN!
Requirements include:
  • Greet and direct customers
  • Answer customer questions about specific product/services
  • Ensure the sales floor is stocked
  • Manage customer returns

Benefits of working with us:
  • Fun and Exciting brands
  • Employee discounts
  • Flexible schedules
  • Diverse and inclusive cultures
  • Employee first store environment

If you believe you'd be a great fit, don't miss out! Apply now.
#LI-DNI

Apply