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Email Only Customer Service Jobs in California (NOW HIRING)

$15 - $16/hr

Do you have a passion for animals and great customer service skills? If so, we have a job for you ... Please no calls, email only*** Work Remotely * No

$15 - $16/hr

Do you have a passion for animals and great customer service skills? If so, we have a job for you ... Please no calls, email only*** Work Remotely * No

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...

Customer Service

Los Angeles, CA

$17.25 - $23.50/hr

As a valued customer service representative, you will be the first line of communication for our ... Set up and send email campaigns Additional Information What we offer: * Remote Job ONLY * 8:30 AM ...

Customer Service

Los Angeles, CA · On-site +1

$17.25 - $23.50/hr

As a valued customer service representative, you will be the first line of communication for our ... Set up and send email campaigns Additional Information What we offer: * Remote Job ONLY * 8:30 AM ...

Remote Customer Service

San Diego, CA · On-site

$17 - $23/hr

Remote Customer Service San Diego, California, United States Job Openings Remote Customer Service ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

Sacramento, CA · On-site

$17.50 - $23.75/hr

Remote Customer Service Sacramento, California, United States Job Openings Remote Customer Service ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Representative - Customer Service

Santa Fe Springs, CA · On-site

$16.25 - $22/hr

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail ... US applicants only, we are an Equal Opportunity Employer.​ Los Angeles Unincorporated County ...

You keep our inbox humming, responding to emails quickly and clearly, and manage a steady flow of ... Not only do we strive for long-term relationships with our clients, but we also desire long-term ...

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Showing results 1-20

Email Only Customer Service information

What are some common challenges faced in an email only customer service role, and how can they be managed effectively?

A common challenge in an Email Only Customer Service role is managing a high volume of messages while ensuring each response is personalized and accurate. Without verbal cues, it can be harder to gauge customer emotions or clarify misunderstandings quickly, so clear written communication and attention to detail are essential. Setting up templates for frequent inquiries, utilizing ticketing systems for efficient workflow, and collaborating with team members for complex cases can help manage these challenges effectively. Regular training in written communication and product knowledge also supports consistent, high-quality service.

What is the difference between Email Only Customer Service vs Chat Customer Service?

AspectEmail Only Customer ServiceChat Customer Service
Communication MethodPrimarily via email, asynchronousReal-time messaging via chat
Work EnvironmentTypically desk-based, independentOften live chat platforms, multitasking
Required SkillsWritten communication, patienceQuick typing, multitasking
Common UsageCustomer support, technical assistanceImmediate support, sales inquiries

Both roles involve assisting customers, but Email Only Customer Service focuses on written, asynchronous communication, while Chat Customer Service provides real-time support. The choice depends on whether quick, live interactions or detailed, documented responses are preferred.

What are the key skills and qualifications needed to thrive as an email only customer service representative?

To excel as an Email Only Customer Service Representative, you need strong written communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and email platforms like Outlook or Gmail is commonly required. Attention to detail, patience, and time management are valuable soft skills that help you deliver clear and efficient support. These skills ensure accurate, prompt, and professional assistance, leading to improved customer satisfaction and operational efficiency.

What is an email only customer service representative?

Email Only Customer Service representatives are professionals who handle customer inquiries, complaints, and support requests solely through email communication. Their responsibilities include responding to customer emails, resolving issues, providing product or service information, and ensuring customer satisfaction. This role requires strong written communication skills, attention to detail, and the ability to manage multiple conversations efficiently. Email-only support is often used by companies to provide clear, documented communication and to handle customer requests outside of live chat or phone support.
What cities in California are hiring for Email Only Customer Service jobs? Cities in California with the most Email Only Customer Service job openings:
Infographic showing various Email Only Customer Service job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Veterinary Customer Service Representative

Animal Healing Center Inc

$15 - $16/hr

Part-time

Re-posted 15 days ago


Job description

Do you have a passion for animals and great customer service skills? If so, we have a job for you!

Animal Healing Center is seeking a highly motivated receptionist to join our team. We are a busy holistic veterinary clinic located in San Diego.

The position is for a part-time/relief receptionist. 20-30 hours per week (there will be opportunities for more hours since we need coverage if/when other team members are sick or on vacation).

The ideal candidate will have pleasant phone etiquette, exceptional customer service standards, and the ability to work well with others while multitasking in a busy office. Candidates should be proficient in Windows and basic file manipulation (saving/renaming/uploading/emailing/faxing/word processing). The ideal candidate will be comfortable reading/reciting brief scripts to new/existing clients calling for more information regarding our services.

Examples of Daily Tasks:

Greet Clients/Patients

Answer Phones

Relay Client Questions to/from Doctors

Request/send Medical Records

Answer/Monitor Email Inbox

Requirements:

1 year receptionist/front desk experience

1 year customer service experience

HS Diploma

***Please no calls, email only***

Work Remotely

  • No