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Email Only Customer Service Jobs (NOW HIRING)

Remote Customer Service

$17.50 - $23/hr

Remote Customer Service Montreal, QC, Canada Job Openings Remote Customer Service About the Job ... You will receive an email within the next 2 minutes after applying, check your inbox or spam folder ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Chicago, Illinois, United States Job Openings Remote Customer Service ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Warren, MI, United States Job Openings Remote Customer Service About the ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Houston, Texas, United States Job Openings Remote Customer Service About ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox Or Spam Folder For ...

Remote Customer Service

Dallas, TX · On-site

$16 - $21.50/hr

Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Wilmington, NC, United States Job Openings Remote Customer Service ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Meridian, MS, United States Job Openings Remote Customer Service Important ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Charlotte, North Carolina, United States Job Openings Remote Customer ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Los Angeles, California, United States Job Openings Remote Customer Service ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Allen, TX, United States Job Openings Remote Customer Service Important ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

Hollywood, FL · On-site

$14.50 - $20/hr

Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

Atlanta, GA · On-site

$15.50 - $21/hr

Remote Customer Service Atlanta, Georgia, United States Job Openings Remote Customer Service ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

San Diego, CA · On-site

$17 - $23/hr

Remote Customer Service San Diego, California, United States Job Openings Remote Customer Service ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Santa Clara, CA, United States Job Openings Remote Customer Service ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

Lima, OH · On-site

$15.50 - $21/hr

Remote Customer Service Lima, OH, United States Job Openings Remote Customer Service Important ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Coral Springs, FL, United States Job Openings Remote Customer Service ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

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Email Only Customer Service information

See salary details

$9

$18

$26

How much do email only customer service jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for email only customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced in an Email Only Customer Service role, and how can they be managed effectively?

A common challenge in an Email Only Customer Service role is managing a high volume of messages while ensuring each response is personalized and accurate. Without verbal cues, it can be harder to gauge customer emotions or clarify misunderstandings quickly, so clear written communication and attention to detail are essential. Setting up templates for frequent inquiries, utilizing ticketing systems for efficient workflow, and collaborating with team members for complex cases can help manage these challenges effectively. Regular training in written communication and product knowledge also supports consistent, high-quality service.

What is the difference between Email Only Customer Service vs Chat Customer Service?

AspectEmail Only Customer ServiceChat Customer Service
Communication MethodPrimarily via email, asynchronousReal-time messaging via chat
Work EnvironmentTypically desk-based, independentOften live chat platforms, multitasking
Required SkillsWritten communication, patienceQuick typing, multitasking
Common UsageCustomer support, technical assistanceImmediate support, sales inquiries

Both roles involve assisting customers, but Email Only Customer Service focuses on written, asynchronous communication, while Chat Customer Service provides real-time support. The choice depends on whether quick, live interactions or detailed, documented responses are preferred.

What are the key skills and qualifications needed to thrive as an Email Only Customer Service Representative, and why are they important?

To excel as an Email Only Customer Service Representative, you need strong written communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and email platforms like Outlook or Gmail is commonly required. Attention to detail, patience, and time management are valuable soft skills that help you deliver clear and efficient support. These skills ensure accurate, prompt, and professional assistance, leading to improved customer satisfaction and operational efficiency.

What are Email Only Customer Service representatives?

Email Only Customer Service representatives are professionals who handle customer inquiries, complaints, and support requests solely through email communication. Their responsibilities include responding to customer emails, resolving issues, providing product or service information, and ensuring customer satisfaction. This role requires strong written communication skills, attention to detail, and the ability to manage multiple conversations efficiently. Email-only support is often used by companies to provide clear, documented communication and to handle customer requests outside of live chat or phone support.
More about Email Only Customer Service jobs
What cities are hiring for Email Only Customer Service jobs? Cities with the most Email Only Customer Service job openings:
What states have the most Email Only Customer Service jobs? States with the most job openings for Email Only Customer Service jobs include:
Infographic showing various Email Only Customer Service job openings in the United States as of June 2026, with employment types broken down into 58% Full Time, 41% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$17.50 - $23/hr

Other

Posted 6 days ago


Key responsibilities

  • Input data from paper documents into digital spreadsheets.

  • Update order statuses for customers.

  • Double-check data entries to ensure accuracy.


Job description

Remote Customer Service

Montreal, QC, Canada Job Openings Remote Customer Service

About the Job Remote Customer Service

Important: You will receive an email within the next 2 minutes after applying, check your inbox or spam folder for next steps.

A Data Entry Clerk is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.