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Donations Associate Jobs (NOW HIRING)

Goodwill Industries

Donations Associate (McAllen)

Mcallen, TX · On-site

$14.25 - $15.75/hr

Donations Associate SUMMARY OF POSITION Donation Associates are responsible for greeting all donors/customers in a friendly and courteous manner. The Donation Associate is responsible for accepting ...

Goodwill Industries

Donations Associate (Nolana)

Mcallen, TX · On-site

$14.25 - $15.75/hr

Donations Associate SUMMARY OF POSITION Donation Associates are responsible for greeting all donors/customers in a friendly and courteous manner. The Donation Associate is responsible for accepting ...

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Donations Associate information

What does a donations associate do?

A Donations Associate is responsible for receiving, sorting, and processing donated items for an organization, such as a charity, thrift store, or nonprofit. They ensure donations meet quality standards, organize merchandise, and may assist with inventory management. Donations Associates often interact with donors, provide excellent customer service, and help maintain a clean and organized donation area. Their work supports the organization's mission by maximizing the value and impact of donated goods.

What are some common challenges donations associates face when managing incoming contributions?

Donations Associates often encounter challenges such as handling high volumes of incoming items, accurately sorting and categorizing donations, and ensuring quality standards are met. Additionally, coordinating with volunteers and team members to maintain an organized workflow can be demanding, especially during peak donation periods. Staying efficient while providing excellent donor service and adhering to organizational protocols is key to success in this role.

What are the key skills and qualifications needed to thrive as a donations associate, and why are they important?

To thrive as a Donations Associate, you need strong organizational skills, attention to detail, and experience in customer service or retail environments, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic cash handling procedures is typically required. Outstanding interpersonal skills, teamwork, and a positive attitude help build rapport with donors and colleagues. These abilities ensure efficient donation processing, excellent donor experiences, and smooth store operations.

What is the difference between Donations Associate vs Fundraising Coordinator?

AspectDonations AssociateFundraising Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor's degree often preferred; related experience valued
Work EnvironmentNonprofit offices, events, online platformsNonprofit organizations, event venues, community settings
Employer & Industry UsageUsed in nonprofit and charitable sectors for donation processingUsed for planning and executing fundraising campaigns
Common Search & Comparison IntentUnderstanding role responsibilities and requirementsLooking to differentiate roles in fundraising efforts

While both roles support nonprofit fundraising efforts, a Donations Associate primarily handles donation processing and donor data, whereas a Fundraising Coordinator plans and manages fundraising campaigns. The two roles often work together but focus on different aspects of the donation cycle.

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Donations Associate jobs near you
Infographic showing various Donations Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Donations Associate (Portland)

Portland, TX • On-site

Goodwill Industries
See more jobs at Goodwill Industriesexternal

Full-time

Re-posted 5 days ago

Job description

Donations Associate

SUMMARY OF POSITION

The Donations Associate is responsible for greeting all donors/customers in a friendly and courteous manner. The Donations Associate is responsible for accepting donations, assisting with unloading donations, and presorting donations. The Donations Associate is expected to be courteous and professional while upholding the core Goodwill values of -Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.

ESSENTIAL RESPONSIBILITIES, AND DUTIES

Accept donations from the general public and assist in sorting based on established program guidelines

Provide donation receipt upon request from the donor

Provide excellent customer service

Maintains a clean, organized work area that is presentable to the general public and meets agency standards

Attend scheduled meetings as required

Perform custodial duties as necessary

Adhere to and enforce all safety and loss prevention procedures to prevent injury to others or him/herself and damage to any property, equipment, and/or inventory

Embrace the core values of the agency in the spirit in which the agency operates at work and in the community

Contribute to the fulfillment of department and agency objectives and goals

Comply with all department and agency policies, procedures, and regulations

Perform other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrate a professional mannerism with a high degree of customer service skills

Ability to communicate effectively with internal employees and external customers

Ability to work well with others in a respectful and collaborative work manner

Ability to comprehend and follow instructions

Ability to read, and write with the ability to comprehend and complete agency forms as required for operational purposes

Bilingual preferred but not required

PHYSICAL FUNCTIONS

Ability to stand, walk, climb, kneel, stoop, bend, and crouch for extended periods

Weather conditions - variable - including extreme heat and cold, may work outside for extended periods

Ability to work in a humid and/or dusty environment

Able to lift and carry up to 25 lbs. or more with 2-person assistance

Goodwill Industries of South Texas Inc. is an EO employer - M/F/Vets/Disabled and other protected categories.

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