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Donations Associate Jobs in Massachusetts (NOW HIRING)

Family Health Center

Development Associate

Worcester, MA · On-site

$20.19 - $23.56/hr

Position Summary: The Development Associate is a critical member of the Development Team ... Process incoming gifts, grant awards, and in-kind donations and ensure timely acknowledgement to ...

Madewell

Sales Associate

Chestnut Hill, MA · On-site

$15.25 - $19.10/hr

Job Summary As a Sales Associate, you embody our brand with personal style and passion, bringing ... matching donations See our full list of benefits here Note: availability of these benefits and ...

Madewell

Sales Associate

Dedham, MA · On-site

$15.25 - $19.10/hr

Job Summary As a Sales Associate, you embody our brand with personal style and passion, bringing ... matching donations See our full list of benefits here Note: availability of these benefits and ...

Jcrew

Sales Associate

Boston, MA

$15.25 - $19.10/hr

Job Summary As a Sales Associate, you embody our brand with personal style and passion, bringing ... matching donations See our full list of benefits here Note: availability of these benefits and ...

Madewell

Sales Associate

Boston, MA · On-site

$15.25 - $19.10/hr

Job Summary As a Sales Associate, you embody our brand with personal style and passion, bringing ... matching donations See our full list of benefits here Note: availability of these benefits and ...

Jcrew

Sales Associate

Lynnfield, MA · On-site

$15 - $17.10/hr

Job Summary As a Sales Associate, you embody our brand with personal style and passion, bringing ... matching donations See our full list of benefits here Note: availability of these benefits and ...

Madewell

Sales Associate

Newbury, MA · On-site

$15.25 - $19.10/hr

Job Summary As a Sales Associate, you embody our brand with personal style and passion, bringing ... matching donations See our full list of benefits here Note: availability of these benefits and ...

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Donations Associate information

What is the difference between Donations Associate vs Fundraising Coordinator?

AspectDonations AssociateFundraising Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor's degree often preferred; related experience valued
Work EnvironmentNonprofit offices, events, online platformsNonprofit organizations, event venues, community settings
Employer & Industry UsageUsed in nonprofit and charitable sectors for donation processingUsed for planning and executing fundraising campaigns
Common Search & Comparison IntentUnderstanding role responsibilities and requirementsLooking to differentiate roles in fundraising efforts

While both roles support nonprofit fundraising efforts, a Donations Associate primarily handles donation processing and donor data, whereas a Fundraising Coordinator plans and manages fundraising campaigns. The two roles often work together but focus on different aspects of the donation cycle.

What are the key skills and qualifications needed to thrive as a donations associate, and why are they important?

To thrive as a Donations Associate, you need strong organizational skills, attention to detail, and experience in customer service or retail environments, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic cash handling procedures is typically required. Outstanding interpersonal skills, teamwork, and a positive attitude help build rapport with donors and colleagues. These abilities ensure efficient donation processing, excellent donor experiences, and smooth store operations.

What are some common challenges donations associates face when managing incoming contributions?

Donations Associates often encounter challenges such as handling high volumes of incoming items, accurately sorting and categorizing donations, and ensuring quality standards are met. Additionally, coordinating with volunteers and team members to maintain an organized workflow can be demanding, especially during peak donation periods. Staying efficient while providing excellent donor service and adhering to organizational protocols is key to success in this role.

What does a donations associate do?

A Donations Associate is responsible for receiving, sorting, and processing donated items for an organization, such as a charity, thrift store, or nonprofit. They ensure donations meet quality standards, organize merchandise, and may assist with inventory management. Donations Associates often interact with donors, provide excellent customer service, and help maintain a clean and organized donation area. Their work supports the organization's mission by maximizing the value and impact of donated goods.
What are the most commonly searched types of Donations jobs in Massachusetts? The most popular types of Donations jobs in Massachusetts are:
What are popular job titles related to Donations Associate jobs in Massachusetts? For Donations Associate jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Donations Associate jobs in Massachusetts look for? The top searched job categories for Donations Associate jobs in Massachusetts are:
What cities in Massachusetts are hiring for Donations Associate jobs? Cities in Massachusetts with the most Donations Associate job openings:
Donations Associate jobs near you
Infographic showing various Donations Associate job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Sales/Production Associate

The Salvation Army

Swansea, MA • On-site

$15/hr

Part-time

Re-posted 16 days ago

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 362 frontline employees who took The Breakroom Quiz

571st of 771 rated non-profit organizations

Job description

Sales and Production Associate Reports To:
Store Manager, Production Store Manager or Warehouse Coordinator (Production area of store) Status: Non-exempt Function: The Sales and Production Associate will be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain good customer relationships.

Duties and Responsibilities:
General:
  • Assist in creating a pleasant and hospitable work environment and maintain good customer relationships. 
  • Assist, as required, with store operations.
  • Serve all customers in a courteous and efficient manner. 
  • Handle all donations with care and donors with respect and courtesy. 
  • Handle merchandise as directed, always maintaining proper categories and colorization. 
  • Ensure that store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.” 
  • Assist in cleaning and general maintenance of store property. 
  • Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management. 
  • Maintain a clean and clutter-free work area. 10. Be well-versed in and comply with store policies as communicated. 
  • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits. 
  • Other duties as may be assigned by immediate supervisor, Store Supervisor, and/or Administrator.

Depending on store size, staffing levels, and production needs, you may be asked to perform any or all of the following: 
Cashier/Sales Floor: 
  • Comply with all cash handling and security standards as relates to cash register operations, daily sales reports, and bank deposits. The Salvation Army Adult Rehabilitation Centers Job Description 2 Sales and Production Associate rev 10.12.23 2.
  • Sort, price, stock and “rag out” showcase merchandise and other areas as directed.  
  • Restock fitting room merchandise back to racks in proper category and color code 
  • Maintain merchandise displays as directed. 
  • Answer telephone calls in an efficient, friendly, professional manner Sorter.
  • Sort minimum of 300 store quality garments an hour by department. 
  • Assist moving the donations to the sorting table as needed. 
  • Assist with hanging merchandise as needed. 
  • Assist running clothing racks as needed. 

Hanger/Tagger: 
  • Hang and ticket a minimum of 225 pieces per hour of clothing on rolling racks from sorting table by department on the correct hanger type, and by category in an 8-hour period. 
  • Assist moving the donations to the sorting table as needed. 
  • Assist sorting clothing as needed. 
  • Assist running clothing racks as needed. 
Pricer: 
  • Price a minimum of 250 garments an hour using a wide range of prices determined by the style, quality, and condition of each piece. 
  • Acquire and maintain knowledge of name brand merchandise and value. 
  • Assist moving the donations to the sorting table as needed. 
  • Assist ticketing merchandise as needed. 
  • Assist with running clothing racks as needed. 

Runner:
  • Place a minimum of 225 garments an hour from the production room to the sales floor on the proper rack by department, category, and color order. 
  • Straighten and maintain the clothing racks of the departments as assigned. 
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. 
  • Assist hanging merchandise as needed. 

THE SALVATION ARMY Adult Rehabilitation Centers JOB DESCRIPTION 3 Sales and Production Associate rev 10.12.23.

Bric a Brac: 
  • Sort and clean all saleable miscellaneous merchandise donations daily. 
  • Ticket all merchandise and assign an individual fair market price for each item. 
  • Place and maintain all merchandise in the required order and manner. 
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. 

Shoes/Accessories:
  • Sort and clean all saleable shoes, handbags and accessory donations daily. 
  • Ticket all merchandise and assign an individual fair market price for each item. 
  • Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner. 
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. 

Domestics:
  • Sort and measure all saleable linen items daily as required 
  • Ticket all merchandise and assign an individual fair market price for each item. 
  • Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner. 
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. 

Books/Records/Toys: 
  • Sort and clean all saleable merchandise daily as required. 
  • Ticket all merchandise and assign an individual fair market price for each item in accordance with established policies. 
  • Place and maintain all merchandise in the required order and manner. 
  • Rag out merchandise in accordance with the Territorial Rag Out Calendar. 

Furniture/Electrical: 
  • Sort, clean and test all electrical and furniture donations as required. 
  • Ticket all electrical merchandise using “sold as is” tickets and assign an individual fair market price for each item.
  • Complete furniture tickets and record required information assigning a fair market price for each furniture item. 

THE SALVATION ARMY Adult Rehabilitation Centers JOB DESCRIPTION 4 Sales and Production Associate rev 10.12.23:
  • Place and maintain all merchandise in the required order and manner. 
  • Mark down furniture items on sales floor in accordance with policy. 
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. 

Donations/Maintenance: 
  • Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily.
  • Accept donations in accordance with standard policies while providing courteous, respectful service to the donor. 
  • Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities. 
  • Safeguard all donated materials and assigned equipment. 
  • Ensure a constant flow of donations to the sorting table throughout the day. 
  • Assist with ragging out the sales floor as assigned. 
  • Bale ragouts and trash as required. 
  • Perform lawn and garden work as needed. 

Qualifications: 
  • Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers. 
  • Good customer service skills.
  • Ability to understand and follow directions. Physical Requirements: Sitting Under 1/3 of the time Lifting Must be able to lift 25 pounds Push/Pull Using Machinery No Standing Over 2/3 of the time Walking Over 2/3 of the time Reaching Over 2/3 of the time Climbing Under 1/3 of the time Stooping Over 2/3 of the time.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

View All Salvation Army Jobs