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$39.8K

$52K

How much do donations assistant jobs pay per year?

As of Jun 6, 2026, the average yearly pay for donations assistant in the United States is $39,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $44,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Donations Assistant, and why are they important?

To thrive as a Donations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of inventory or donation management, often supported by a high school diploma. Familiarity with donation tracking software, point-of-sale systems, or database tools is typically required. Excellent communication, teamwork, and customer service skills help you interact positively with donors, volunteers, and colleagues. These skills ensure efficient processing of donations, accurate recordkeeping, and a welcoming environment that supports the organization's mission.

What are some common challenges faced by a Donations Assistant and how can they be effectively managed?

Donations Assistants often encounter challenges such as managing high volumes of incoming donations, maintaining accurate records, and ensuring items are sorted and processed efficiently. To address these, staying organized, using inventory management tools, and communicating clearly with team members are essential. Additionally, adapting quickly to shifting priorities and maintaining a positive attitude when dealing with donors or volunteers can help create a smooth workflow and positive work environment.

What does a Donations Assistant do?

A Donations Assistant helps manage and process donations for a nonprofit or charitable organization. Their responsibilities typically include recording incoming donations, issuing receipts, maintaining donor databases, and assisting with fundraising events. They may also communicate with donors, answer inquiries, and support the organization's fundraising team to ensure smooth operations. Attention to detail, organization, and strong communication skills are essential for this role.

What is the difference between Donations Assistant vs Fundraising Coordinator?

AspectDonations AssistantFundraising Coordinator
ResponsibilitiesProcessing donations, donor database management, supporting donation campaignsPlanning and executing fundraising events, developing donor strategies, managing campaigns
Required SkillsAdministrative skills, attention to detail, basic knowledge of fundraising softwareProject management, communication, event planning
Work EnvironmentOffice-based, nonprofit organizations, charitiesOffice and event settings, nonprofit organizations
CredentialsHigh school diploma or equivalent; some roles may prefer fundraising certificationsSimilar credentials; experience in fundraising or nonprofit work preferred

The main difference is that a Donations Assistant primarily handles donation processing and database management, while a Fundraising Coordinator focuses on planning and executing fundraising campaigns and events. Both roles support nonprofit goals but differ in scope and responsibilities.

What cities are hiring for Donations Assistant jobs? Cities with the most Donations Assistant job openings:
What are the most commonly searched types of Donations jobs? The most popular types of Donations jobs are:
What states have the most Donations Assistant jobs? States with the most job openings for Donations Assistant jobs include:
Donations Assistant jobs near you

Donations Assistant

New American Association Of Massachusetts

Lynn, MA

$20/hr

Part-time

Posted 17 days ago

Job description

Job Title: Donations Assistant
Schedule: Part time Schedule to be built with manager up to 20 hours per week. Position is grant funded and temporary through September 2026 at which time the renewal of this position will be discussed.
Compensation: $20/hour
Location: Based in Lynn, MA but local travel may be necessary including pick up and drop off locations around the north shore of Massachusetts, Newton, Lowell, and Newburyport.
Background: The New American Association of Massachusetts (NAAM) is a non-profit organization that provides social support services to refugees and immigrants in northeastern Massachusetts. Core services include: ESOL and literacy classes, employment, case management, citizenship, youth programming, wellness, and more. We are currently hiring a Donations Assistant to support the intake, processing, storage, and distribution of donated food, clothing, household items, and other physical goods.
Principle Duties and Responsibilities:
Receive, inspect, sort, and process incoming donations (food, clothing, household goods, furniture, hygiene items), ensuring items meet safety, quality, and program standards.
Log donations into inventory/donation management system; apply appropriate program designations, expiration dates, and storage locations.
Prepare, label, and store items following food-safety, hygiene, and inventory rotation procedures; monitor expirations and arrange for disposal of unsalvageable goods.
Pack and prepare orders/food boxes and clothing bundles for clients; assist with onsite distribution and client check-in as needed.
Coordinate donation pickups, deliveries, and transportation logistics with volunteers, staff, and external partners; maintain vehicle-loading procedures and paperwork.
Maintain donation intake area, storerooms, and pantry spacescleanliness, organization, and safety compliance.
Issue timely donor acknowledgments and receipts for in-kind donations; assist with tracking donor information and basic reporting for development staff.
Communicate with donors about accepted items, drop-off procedures, and scheduling; resolve donor questions courteously.
Collaborate with program leads to forecast needs, identify supply gaps, and support special drives/events.
Ensure compliance with food-safety regulations, local health codes, donation policies, and record-retention practices.

Physical Demands:
Comfortable with physical work: lifting (up to 50 lbs regularly), standing, bending, walking and working in varied temperatures.
Required Qualifications:
1+ year experience in nonprofit operations, food pantry, warehouse/retail, donation processing, or related customer-service role preferred.
Knowledge of basic food-safety practices and ability to follow sanitation protocols; food safety certification a plus.
Strong organizational skills, attention to detail, and ability to manage inventory records accurately.
Good verbal and written communication skills; customer-service-oriented and able to interact respectfully with diverse populations.
Basic computer skills and familiarity with Microsoft Office. Knowledge of Salesforce is preferred.
Valid drivers license and safe driving record are preferred for pickup/delivery coordination.
Fluent in other languages is an asset.
Our office and storage units are located at 330 Lynnway, Lynn, MA. We aim to fill this position as soon as possible. To apply, please send a resume and a brief email introducing yourself to Natasha Soolkin, Executive Director, at nsoolkin@naamass.org.