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Document Services Manager Jobs (NOW HIRING)

RKW Residential

Resident Services Manager

Costa Mesa, CA · On-site

$28 - $30/hr

The Resident Services Manager plays a key role in supporting the Property Manager by overseeing all ... Ensure timely generation, delivery, and completion of all applicant and move-in documentation in ...

Career Team

Business Services Manager

Memphis, TN · On-site

$52K - $65K/yr

The Business Services Manager would oversee the program to ensure that programmatic requirements ... Oversee the process of preparing marketing plan reports and monitoring documents for dissemination ...

Lancesoft

Administrative Services Manager

Nashville, TN · On-site

$25 - $29.63/hr

... in service. 2. Competitive procurement management Purpose: Support competitive procurement ... Support development of competitive documents and packages using approved templates, required ...

Tamus

Advancement Services Manager

San Antonio, TX · On-site

$70K/yr

Job Title Advancement Services Manager Agency Texas A&M University - San Antonio Department Office ... Please make sure to provide the following documents: * Cover Letter * Resume/ CV * Professional ...

KVC Health Systems

Nursing Services Manager

Columbia, MO · On-site

$85K - $92K/yr

Nursing Services Manager - Lead with Purpose at KVC Missouri Location: Columbia, MO Are you ready ... Proficiency in documentation, Microsoft Office applications, and electronic medical records

Towne Bank

Payment Services Manager

Suffolk, VA · On-site

We are seeking a Payment Services Manager who will work at the TowneBank Member Service Center in ... documentation. * Not substantially exposed to adverse environmental conditions. * The physical ...

New Peoples Bank

Deposit Services Manager

Honaker, VA · On-site

$102K - $102K/yr

Coordinates and documents Disaster Recovery Operations for the Deposit Services Department and ... related to management and/or supervisory duties; or any equivalent combination of education ...

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How much do document services manager jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for document services manager in the United States is $34.99, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $44.71 per hour, depending on experience, location, and employer.

What are Document Services Managers?

Document Services Managers oversee the creation, organization, distribution, and storage of documents within an organization. They ensure that all documentation processes comply with legal and regulatory requirements, and often manage teams responsible for document imaging, records management, and information retrieval. Their work is critical for maintaining efficient workflows, supporting compliance audits, and safeguarding sensitive or important company information.

What is the difference between Document Services Manager vs Document Control Specialist?

AspectDocument Services ManagerDocument Control Specialist
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like ISO or document management certifications are commonUsually holds a bachelor’s degree; certifications such as Certified Document Control Professional (CDCP) are advantageous
Work EnvironmentManages teams, oversees document workflows, and collaborates across departments in corporate or industrial settingsFocuses on maintaining document accuracy, version control, and compliance within project or quality management teams
Employer & Industry UsageUsed in industries like manufacturing, healthcare, and engineering firms for managing large document volumesCommon in construction, pharmaceuticals, and engineering for document accuracy and regulatory compliance

The Document Services Manager oversees the entire document management process, including team leadership and workflow optimization, while the Document Control Specialist focuses on maintaining document accuracy, version control, and compliance. Both roles require similar credentials but differ in scope and responsibilities within organizations.

What are the key skills and qualifications needed to thrive as a Document Services Manager, and why are they important?

To thrive as a Document Services Manager, you need expertise in document management systems, records retention policies, and a strong understanding of regulatory compliance, usually supported by a relevant degree or experience in information management. Familiarity with electronic document management systems (EDMS), OCR software, and certifications such as Certified Records Manager (CRM) are often required. Exceptional organizational skills, attention to detail, and effective leadership are vital soft skills for coordinating teams and managing high volumes of sensitive information. These skills ensure the secure, efficient, and compliant handling of organizational documents, reducing risk and improving productivity.

What are some common challenges faced by a Document Services Manager, and how can they be addressed?

Document Services Managers often encounter challenges such as managing high volumes of sensitive information, ensuring compliance with document retention policies, and adapting to evolving digital document management systems. Staying updated on regulatory requirements and implementing robust training for staff helps address compliance concerns. Collaboration with IT and legal teams is crucial for streamlining document workflows, maintaining security, and fostering a culture of continuous improvement within the document services team.
What cities are hiring for Document Services Manager jobs? Cities with the most Document Services Manager job openings:
What are the most commonly searched types of Document Services jobs? The most popular types of Document Services jobs are:
What states have the most Document Services Manager jobs? States with the most job openings for Document Services Manager jobs include:
Document Services Manager jobs near you
Infographic showing various Document Services Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $72,786 per year, or $35 per hour.

Resident Services Manager

RKW Residential

Costa Mesa, CA • On-site

$28 - $30/hr

Full-time

Posted 15 days ago

Job description

Revised: 3.2026

Summary:
The Resident Services Manager plays a key role in supporting the Property Manager by overseeing all resident-facing services and ensuring resident satisfaction. This position is responsible for addressing day-to-day resident needs, mentoring the onsite team, and managing the move-out process. The Resident Services Manager proactively enhances the resident experience, promotes retention, and ensures operational excellence in alignment with Arqline standards.

Essential Duties and Responsibilities:

Resident Experience & Retention:

  • Promote resident satisfaction and retention by addressing concerns, resolving service issues, and responding promptly to resident requests in compliance with legal and procedural requirements.
  • Manage resident communications by distributing relevant updates, responding to inquiries, and maintaining transparent, effective engagement.

Leasing & Renewal Management:

  • Conduct leasing presentations, highlighting property features, benefits, pricing, and amenities with a strong knowledge of the local market.
  • Ensure timely generation, delivery, and completion of all applicant and move-in documentation in accordance with company policy.
  • Oversee the resident move-out process, including home inspections and assessing applicable charges.
  • Manage the renewal process by following up on renewal letters, finalizing new rates, inspecting homes, addressing resident questions, and ensuring all documents and charges are accurate.

Operations & Systems Management:

  • Ensure property systems (package delivery, security, Funnel, OneSite, access control, etc.) operate efficiently and are utilized in alignment with company policies, supporting property goals for these systems.
  • Maintain data integrity by accurately entering and updating resident and prospect information in the property management system.
  • Support, prepare and track performance reports that measure key metrics such as renewals, resident satisfaction, occupancy, traffic, conversion ratios, and application statuses.
  • Research and troubleshoot data or reporting issues, escalating to appropriate support teams when necessary.

Vendor Relations:

  • Partner with vendors by responding to questions and facilitating coordination as needed.

Financial & Compliance Support:

  • Work closely with the centralized accounting team to execute financial processes including delinquency management, final account statements, and eviction procedures.

Other duties as assigned by the Property Manager or

Preferred Qualifications:

Education:

  • High school diploma or equivalent required; Bachelor’s degree in Business Administration or similar field preferred.

Experience:

  • Minimum of 3 years of experience in multifamily property management.
  • Background in sales, marketing, and customer service with the ability to support daily operations and drive property performance.

Skills:

  • Strong communication skills with the ability to prepare reports, maintain accurate records, and effectively resolve resident concerns.
  • Proficiency in property management software (e.g., RealPage, OneSite, Funnel) and Microsoft Office Suite preferred.
  • Excellent organizational and time management skills; ability to work both independently and as part of a team.

Physical Demands:

  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, and use hands to handle or feel.
  • Ability to lift and/or move up to 25 pounds occasionally.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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