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Document Services Manager Jobs in Minnesota (NOW HIRING)

Bay West

Industrial Field Services Manager

Saint Paul, MN · On-site

$73K - $109K/yr

This Opportunity We are seeking a Field Services Manager (FSM) with proven Industrial Services ... Prepare and review project documentation including Site Safety and Health Plans (SSHPs), project ...

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Document Services Manager information

What is a document services manager?

Document Services Managers oversee the creation, organization, distribution, and storage of documents within an organization. They ensure that all documentation processes comply with legal and regulatory requirements, and often manage teams responsible for document imaging, records management, and information retrieval. Their work is critical for maintaining efficient workflows, supporting compliance audits, and safeguarding sensitive or important company information.

What are the key skills and qualifications needed to thrive as a document services manager?

To thrive as a Document Services Manager, you need expertise in document management systems, records retention policies, and a strong understanding of regulatory compliance, usually supported by a relevant degree or experience in information management. Familiarity with electronic document management systems (EDMS), OCR software, and certifications such as Certified Records Manager (CRM) are often required. Exceptional organizational skills, attention to detail, and effective leadership are vital soft skills for coordinating teams and managing high volumes of sensitive information. These skills ensure the secure, efficient, and compliant handling of organizational documents, reducing risk and improving productivity.

What are some common challenges faced by a document services manager, and how can they be addressed?

Document Services Managers often encounter challenges such as managing high volumes of sensitive information, ensuring compliance with document retention policies, and adapting to evolving digital document management systems. Staying updated on regulatory requirements and implementing robust training for staff helps address compliance concerns. Collaboration with IT and legal teams is crucial for streamlining document workflows, maintaining security, and fostering a culture of continuous improvement within the document services team.

What is the difference between Document Services Manager vs Document Control Specialist?

AspectDocument Services ManagerDocument Control Specialist
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like ISO or document management certifications are commonUsually holds a bachelor’s degree; certifications such as Certified Document Control Professional (CDCP) are advantageous
Work EnvironmentManages teams, oversees document workflows, and collaborates across departments in corporate or industrial settingsFocuses on maintaining document accuracy, version control, and compliance within project or quality management teams
Employer & Industry UsageUsed in industries like manufacturing, healthcare, and engineering firms for managing large document volumesCommon in construction, pharmaceuticals, and engineering for document accuracy and regulatory compliance

The Document Services Manager oversees the entire document management process, including team leadership and workflow optimization, while the Document Control Specialist focuses on maintaining document accuracy, version control, and compliance. Both roles require similar credentials but differ in scope and responsibilities within organizations.

What cities in Minnesota are hiring for Document Services Manager jobs?

Cities in Minnesota with the most Document Services Manager job openings:

Document Services Manager jobs near you
Infographic showing various Document Services Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

New Business Development - Document Services Representative

Metro Sales Inc.

Burnsville, MN • On-site

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Who We Are:
Founded in 1969, Metro Sales Inc. built its reputation selling office supplies and equipment across the Twin Cities. Decades later, we've grown into one of the largest office technology and solutions providers in the Midwest.
Today, MSI Metro Sales Inc., a 100% Employee-Owned Company, stands as an industry leader in hardware, software, and managed services.
MSI is seeking an Employee-Owner - New Business Development - Document Services Representative in our Document Services division located in our Burnsville, MN Headquarters.
This unique role offers a variety of duties from new business acquisition, current client management and partnering with our technology sales team on document processing projects. This fast-paced environment provides an opportunity to manage your customers, projects and conduct presentations to internal and external stakeholders.
What You Will Do:
  • Provide printing and document reproduction services to current and new customers within established deadlines.
  • Prospect, present, secure new business, maintain current client base, and recapture prior customers.
  • Partner with Sales team on presentations with current and potential customers.
  • Conduct needs analysis, estimates and close new projects.
  • Generate estimates for customer print and document reproduction projects.
  • Manage multiple project activities by deadline and demand.
  • Maintain monthly records of billable production.
  • Generate invoices for our internal billing team.
  • Present current promos to all of MSI's internal sales team and participate in Sale training presentations.
  • Support, troubleshoot service issues or schedule service calls as needed.
  • Other duties as assigned.

Ideal Candidate:
  • Self-directed and collaborative.
  • Excellent attention to detail for visual quality checks on image quality, etc.
  • Driven to earn additional income through expansion document services.
  • Must be able to maneuver (not lift) up to 50lbs.
  • Available to assist clients with their requests and be able to multi-task as needed.
  • Excellent verbal and written communication skills.
  • Work flexibility - may assist with other tasks in the production center as needed.

Minimum Qualifications:
  • High school diploma or equivalent.
  • Clean Driving record.
  • Valid Drivers license.
  • Reliable Vehicle.
  • Experience with Microsoft office products.
  • This customer-facing role requires a professional appearance and strong communication skills.

What We Offer:
  • Medical, Dental, and Vision Insurance
  • Short- and Long-Term Disability Program
  • Life Insurance
  • Educational Development Benefits
  • Employee Stock Ownership Plan (ESOP) + Gainshare - because your success is also your investment
  • 401(k) + Match
  • Paid Time Off (PTO)
  • Paid Volunteer Days! - Give back alongside your peers in the community

Base: $45,000-$55,000 DOE
OTE: $65,000 - $70,000
MSI Metro Sales Inc. Vision:
Our Employee-Owners are the engine behind everything we achieve. We're committed to building an environment that offers meaningful challenges, continuous growth, and real financial rewards. When you join MSI, you're not just taking a job - you're building a career and investing in something you can call your own.
All applicants must be authorized to work in the United States for any employer without current or future visa sponsorship needs or requirements. MSI does not sponsor any type of employment visas, including but not limited to H1B, F1, OPT/CPT, TN, or other work authorization programs at this time.
All offers of employment are contingent on successfully completing MSI's standard pre-employment screenings.
*Notice to Recruiters and Placement Agencies*
MSI will not accept unsolicited resumes from recruiters or placement agencies unless an approved service agreement is in place. In the event MSI receives an unsolicited resume without a current service agreement in place, MSI will not be obligated to pay a service fee of any amount nor will MSI be held liable to terms or conditions under any agreement of any kind that has not been authorized in writing by an MSI Representative.
MSI Metro Sales Inc. is an Equal Opportunity Employer. We will provide equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, disability, familial status, sexual orientation, gender identity, status with regard to public assistance or any other protected by applicable federal, state, or local law.
For additional roles visit us at: https://www.metrosales.com/msi-careers/
Pay Range: $45,000 - $55,000 per year

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