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Document Services Manager Jobs in Florida (NOW HIRING)

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Document Services Manager information

What is a document services manager?

Document Services Managers oversee the creation, organization, distribution, and storage of documents within an organization. They ensure that all documentation processes comply with legal and regulatory requirements, and often manage teams responsible for document imaging, records management, and information retrieval. Their work is critical for maintaining efficient workflows, supporting compliance audits, and safeguarding sensitive or important company information.

What are the key skills and qualifications needed to thrive as a document services manager?

To thrive as a Document Services Manager, you need expertise in document management systems, records retention policies, and a strong understanding of regulatory compliance, usually supported by a relevant degree or experience in information management. Familiarity with electronic document management systems (EDMS), OCR software, and certifications such as Certified Records Manager (CRM) are often required. Exceptional organizational skills, attention to detail, and effective leadership are vital soft skills for coordinating teams and managing high volumes of sensitive information. These skills ensure the secure, efficient, and compliant handling of organizational documents, reducing risk and improving productivity.

What are some common challenges faced by a document services manager, and how can they be addressed?

Document Services Managers often encounter challenges such as managing high volumes of sensitive information, ensuring compliance with document retention policies, and adapting to evolving digital document management systems. Staying updated on regulatory requirements and implementing robust training for staff helps address compliance concerns. Collaboration with IT and legal teams is crucial for streamlining document workflows, maintaining security, and fostering a culture of continuous improvement within the document services team.

What is the difference between Document Services Manager vs Document Control Specialist?

AspectDocument Services ManagerDocument Control Specialist
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like ISO or document management certifications are commonUsually holds a bachelor’s degree; certifications such as Certified Document Control Professional (CDCP) are advantageous
Work EnvironmentManages teams, oversees document workflows, and collaborates across departments in corporate or industrial settingsFocuses on maintaining document accuracy, version control, and compliance within project or quality management teams
Employer & Industry UsageUsed in industries like manufacturing, healthcare, and engineering firms for managing large document volumesCommon in construction, pharmaceuticals, and engineering for document accuracy and regulatory compliance

The Document Services Manager oversees the entire document management process, including team leadership and workflow optimization, while the Document Control Specialist focuses on maintaining document accuracy, version control, and compliance. Both roles require similar credentials but differ in scope and responsibilities within organizations.

What are the most commonly searched types of Document Services jobs in Florida?

The most popular types of Document Services jobs in Florida are:

What cities in Florida are hiring for Document Services Manager jobs?

Cities in Florida with the most Document Services Manager job openings:

Infographic showing various Document Services Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Coordinator Document Services

Hilton Grand Vacations, Inc.

Boca Raton, FL • On-site

Full-time

Retirement, PTO

Posted 12 days ago


Hilton Grand Vacations rating

6.8

Company rating: 6.8 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

9th of 21 rated holiday rentals


Job description

Hilton Grand Vacations focuses on developing memorable experiences for guests, with team members central to that mission. In the role of Document Services Coordinator, you will help ensure contract sales documents are precise and adhere to regulations, maintaining outstanding operational standards.

To succeed in this position, the candidate must have the following qualifications, knowledge, skills, abilities, and experience:

  • Strong organizational skills with ability to prioritize and function in multiple computer programs.
  • Ability to produce high volume work product that has a high degree of accuracy.
  • Must have strong communication skills to convey problems with contracts and required resolution with field sales offices.
  • Good communication and interpersonal skills to interact effectively and maintain positive relationships with process partners.
  • Ability to work overtime when necessary to meet company goals and deadlines.

In addition, the following qualifications, knowledge, skills, abilities, and experience are desirable:

  • Previous timeshare experience not required but a plus.
  • Knowledge of the documents required for a timeshare closing.
  • Must have MS Excel experience with crafting and maintaining spreadsheets.

Why do Team Members like working for us:

  • Recognition Programs and Rewards
  • Discounted Hilton hotel rates worldwide!
  • 401(k) program with company match
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
  • Employee stock purchase program
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will offer reasonable accommodations to individuals with disabilities throughout the application and interview process. We also provide accommodations to carry out essential job duties and to access employment benefits and privileges. Please contact us to request an accommodation.

  • Receive and validate contract packages sent from site. Notify site of discrepancies.
  • Audit contract documents for accuracy of execution and compliance to company policies.
  • Assign error task to site as warranted.
  • Receive and review correspondence, i.e. rescission letters, owner kits, etc.
  • Receive shipments of contracts from sites, document contracts received in TSW, and run reports to be included in audit process.
  • Manage contract workflow in TSW to disposition status changes daily, i.e. rescission cancels, NSFs, Credit Card Chargebacks.
  • Prepare contract packages and cancellations to be sent to the imaging department daily.
  • Provide customer service to field offices and corporate partners to resolve document issues.
  • Maintain a minimum average production level as set by management.
  • Provide support and PTO coverage for DSC audit team as required.
  • Represent the Hilton Grand Vacations values of Hospitality, Integrity, Leadership, Collaboration, Responsibility, Now.
  • Complete all required Company training/compliance courses assigned.
  • Adhere to Company standards and maintain compliance with all policies and procedures.
  • Perform other related duties as assigned.

What Hilton Grand Vacations employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


Hilton Grand Vacations logo

About Hilton Grand Vacations

Sourced by ZipRecruiter

Hilton Grand Vacations Inc. (HGV) is based in Orlando, Florida, and operates in the hospitality industry, specifically in the sector of vacation ownership. The company is committed to providing high quality, professionally managed, and flexible vacation ownership options to its customers. Hilton Grand Vacations sprung from the reputable Hilton Hotels brand, which was founded in 1919 by Conrad Hilton. The company's mission is to put the world on vacation, offering destinations and experiences that go beyond the traditional hotel stay.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Orlando, FL, US