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Dispatcher 2Nd Shift Jobs (NOW HIRING)

Fresh Express

Dispatcher 2nd shift

Streamwood, IL

The Dispatcher is responsible for the timely and accurate entering of all shipment information into ... Shift: 6pm-4 am Job Function Statements - Essential Functions: Communicate with Production ...

Zeus Fire and Security

Dispatcher (2nd Shift)

Paoli, PA · On-site

$17 - $19/hr

Role Overview We are looking for a dependable Dispatcher/Operator to join the UAS Central ... Escalate critical issues promptly to Shift Supervisors or Management. * Maintain clear, accurate ...

Fresh Express

Dispatcher 2nd shift

Streamwood, IL · On-site

$16 - $16.50/hr

The Dispatcher is responsible for the timely and accurate entering of all shipment information into ... Shift: 6pm-4 am Job Function Statements - Essential Functions: Communicate with Production ...

Fresh Express

Dispatcher 2nd shift

Streamwood, IL · On-site

$16 - $16.50/hr

The Dispatcher is responsible for the timely and accurate entering of all shipment information into ... Shift: 6pm-4 am Job Function Statements - Essential Functions: Communicate with Production ...

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How much do dispatcher 2nd shift jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for dispatcher 2nd shift in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Dispatcher on the 2nd shift, and how can they be managed?

As a Dispatcher working the 2nd shift, you'll often encounter challenges such as handling higher call volumes during peak evening hours, coordinating with reduced staffing, and managing unexpected emergencies as day shifts transition out. Effective communication, staying organized, and using dispatch software efficiently are key to success. Building strong relationships with both drivers and other shift dispatchers ensures smooth handoffs and continuity of service. Proactively anticipating issues and maintaining flexibility can help you excel in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Dispatcher 2nd Shift, and why are they important?

To thrive as a Dispatcher 2nd Shift, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and two-way radio communication is often required. Excellent multitasking, problem-solving, and communication skills help you excel under pressure and manage critical situations efficiently. These abilities ensure timely and effective coordination of resources, which is crucial for operational success during second shift hours.

What does a Dispatcher 2nd Shift do?

A Dispatcher 2nd Shift is responsible for coordinating the scheduling and dispatching of vehicles or personnel during the afternoon and evening hours. They communicate with drivers, field staff, or emergency responders to assign routes, provide instructions, and monitor progress. This role often involves managing logistics, addressing unexpected issues, and ensuring that all operations run smoothly during their shift. Dispatchers also maintain records and use specialized software or communication systems to track activity.
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Dispatcher 2Nd Shift jobs near you
Dispatcher 2nd Shift

Dispatcher 2nd Shift

Roto-Rooter Services Company

Linthicum, MD

$19 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Roto-Rooter rating

6.6

Company rating: 6.6 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

150th of 218 rated repair and maintenance companies

Job description

Overview

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.

Dispatcher, 2nd Shift

If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits.

The hourly pay rate for this position is between $19.00-$21.00, depending on experience.

Responsibilities

Hiring immediately for full-time 2nd shift dispatcher position at Roto-Rooter's Baltimore area Call Center. Bilingual skills preferred, but not required. This is an evening position that may include weekends.

  • Serve as liaison between our field service technicians and customers.
  • Distribute jobs to field service technicians.
  • Manage the workload of service technicians in a multi-state region.
  • Interact with customers to keep them informed of the arrival status of their assigned service technician.
  • Relay necessary job details and other information to the service technician.
  • Resolve any customer service concerns.
Requirements
  • Ability to multi-task
  • Bilingual skills are a plus
  • AS400 knowledge is preferred
  • Excellent customer service skills
  • A working knowledge of Microsoft Word and Excel programs
  • Self-starter who is organized and thorough with attention to detail and thrives in our fast-paced work environment
Benefits

At Roto-Rooter, we believe our most significant investment is in our employees.  We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including:

  • Medical insurance with a Prescription Drug Card
  • Accident and Critical Illness Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Training
  • Life Insurance
  • Matching 401K Retirement Savings Plan
  • Tuition Reimbursement
  • Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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Employment Type: OTHER

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