ZipRecruiter

Log In

1

Dispatch Manager Jobs in Michigan (NOW HIRING)

Metro Cars

Dispatch - Shuttle

Romulus, MI · On-site

... management all attendance issues (call off, tardy, etc.) that occur on your shift. • Perform ... and dispatch computer equipment. Candidates should: • Have the ability to work in a structured ...

Metro Cars

Dispatch - Shuttle

Romulus, MI · On-site

$11.25/hr

... management all attendance issues (call off, tardy, etc.) that occur on your shift. • Perform ... and dispatch computer equipment. Candidates should: • Have the ability to work in a structured ...

Metro Cars

Dispatch - Shuttle

Romulus, MI

$11.25/hr

Record and report to management all attendance issues (call off, tardy, etc.) that occur on your ... dispatch computer equipment. Candidates should: Have the ability to work in a structured, fast ...

Belle, LLC

Dispatch Coordinator I

Detroit, MI · Remote

We're reimagining Chronic Care Management by blending in-home preventive care, virtual clinical ... Belle is seeking a Dispatch Support Agent to ensure our field team operates with precision and ...

URS Group

Site Manager

Plymouth, MI

Manage supervisory staff and dispatch personnel. * Balance cost considerations with service quality to maintain mutually beneficial partnerships. * Maintain accurate, real-time inventory visibility ...

Otsego County, MI

Bus Dispatch/Driver

Gaylord, MI · On-site

$17.72 - $20.63/hr

Bus Opening Date: 07/13/2026 Description Under the supervision of the Transportation Manager is responsible for providing dispatch and scheduling services for transportation services. Responds to ...

New

Otsego County

Bus Dispatch/Driver

Gaylord, MI · On-site

$17.72 - $20.63/hr

Description Under the supervision of the Transportation Manager is responsible for providing dispatch and scheduling services for transportation services. Responds to requests for public bus ...

New

next page

Showing results 1-20

All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Michigan

Dispatch Manager information

See Michigan salary details

$26.1K

$54.8K

$90.2K

How much do dispatch manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for dispatch manager in Michigan is $54,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $62,300.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary between $50,000 and $80,000 per year, depending on experience, industry, and location. They often oversee logistics operations, coordinate schedules, and use dispatch software to ensure efficient delivery or service processes.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or emergency services dispatchers, with airline dispatchers earning salaries exceeding $100,000 annually due to required certifications and extensive experience. Logistics and freight dispatch managers in large companies can also earn high salaries, especially with advanced skills in supply chain management and industry-specific software.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software, with some roles offering additional benefits or bonuses.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the role of a dispatch manager?

A dispatch manager oversees the scheduling and coordination of transportation or delivery services, ensuring that shipments or personnel are dispatched efficiently. They often use dispatch software, manage communication between drivers and clients, and monitor operations to meet deadlines and safety standards.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Michigan? The most popular types of Dispatch jobs in Michigan are:
What are popular job titles related to Dispatch Manager jobs in Michigan? For Dispatch Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Michigan look for? The top searched job categories for Dispatch Manager jobs in Michigan are:
What cities in Michigan are hiring for Dispatch Manager jobs? Cities in Michigan with the most Dispatch Manager job openings:
What are popular job titles related to Dispatch Manager jobs in MI? For Dispatch Manager jobs in MI, the most frequently searched job titles are:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,813 per year, or $26.4 per hour.
Dispatch - Shuttle

Dispatch - Shuttle

Metro Cars

Romulus, MI • On-site

Full-time

Re-posted 21 days ago

Job description

*Overall responsibility

Dispatch busses and vans that transport the public and employees for the Terminal and Public Parking Shuttle Service Program at the Detroit Metropolitan Wayne County Airport. Overall responsibilities include the monitoring of; vehicle location, headway maintenance in accordance with contractual obligation, and emergency resource allocation as indicated and provide the first line of quality customer service to phone inquiries and complaints.
This position requires flexibility in scheduling as candidates must be able to work holidays, weekends, and nights. Starting wage of $11.25 per hour.

Key tasks and responsibilities

• Monitor vehicle location, route adherence and headway maintenance within the guidelines of contractual obligations.

• Monitor and respond to all radio traffic for deployed shuttle fleet.

• Record all incoming location radio traffic for deployed shuttle fleet.

• Perform daily shift checks of Clever Device equipment for deployed units.

• Perform daily shift checks of Angle Trax equipment for deployed units.

• Complete daily shift reports.

• Provide off going report to incoming relief dispatchers.

• Contact emergency services as requested by any driver involved in any event, the on duty supervisor, quality assurance supervisor or the director of transportation.

• Document complaints, driver incidents, action response to all incidents outside of daily routine.

• Respond to incoming phone inquiries with the idealism that you are the first line of quality customer service.

• Record and report to management all attendance issues (call off, tardy, etc.) that occur on your shift.

• Perform other duties as directed.

• Adhere to established company policies, procedures and guidelines.

Job Requirements:

- Read, write and speak English fluently

- Minimum of 1 year of customer service experience

- Capable of operating multiline telephone equipment and dispatch computer equipment.

Candidates should:

• Have the ability to work in a structured, fast-paced environment, with defined deadlines.

• Be self-motivated and require little supervision

• Be able to interact well with the public

• Possess strong organizational skills with attention to details

• Strong written/spoken skills when reporting to management

• Be familiar with basic computer functions and willing to be trained in the use of transportation software

• Have a willingness to train others in the performance of job function

Apply