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Dispatcher Manager Jobs in Michigan (NOW HIRING)

Shift is Mon-Fri- 8:30am-5pm The Logistics Dispatcher is responsible for coordinating the ... Plan, coordinate, and manage freight movements in an efficient and cost-effective manner. * Serve ...

Dispatch Manager

Wixom, MI · On-site

$28 - $33/hr

Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... Basic web research & information management skills * Basic Microsoft Office skills (Excel ...

Dispatch Manager

Wixom, MI · On-site

$28 - $33/hr

Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... Basic web research & information management skills * Basic Microsoft Office skills (Excel ...

... dispatch, and manage technician workflows. · Maintain accurate customer and job information within ServiceTitan. · Collaborate with management to improve scheduling processes and overall ...

Collaborate with management to improve scheduling processes and overall operational efficiency. Deliver exceptional customer service while maintaining professionalism in every interaction.

Manage and maintain relationships with carriers to solidify repeat carrier usage and accountability * Address any and all issues that arise during the dispatch process with manager in order to meet ...

Dispatcher

Cadillac, MI · On-site

$18 - $20/hr

Dispatcher Moore Mechanical | Northwest Michigan $18-$20/hr Based on Experience Keep Our ... with you, manage interviews and offers, comply with legal obligations, and improve our hiring ...

Dispatcher Moore Mechanical | Northwest Michigan $18-$20/hr Based on Experience Keep Our ... with you, manage interviews and offers, comply with legal obligations, and improve our hiring ...

Relay information between transportation management and drivers, including emergency messages or ... Use routing and dispatch software to update routes, attendance, and driver schedules. * Prepare ...

Opportunities for advancement -- most of our management team started in entry-level roles! * A ... Dispatching alarm and emergency response calls Requirements * A desire to learn, help people, and ...

Relay information between transportation management and drivers, including emergency messages or ... Use routing and dispatch software to update routes, attendance, and driver schedules. * Prepare ...

Relay information between transportation management and drivers, including emergency messages or ... Use routing and dispatch software to update routes, attendance, and driver schedules. * Prepare ...

Manage and update customer portals * Monitor email alerts and respond promptly What We're Looking For * Minimum 2 years of dispatch experience (required) * Previous driving experience (required)

A Dispatcher is required to communicate with drivers to assist with problem resolution while on ... May perform some additional responsibilities as assigned by the Operations Manager.] Interacts with ...

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Operations Dispatcher

Roseville, MI · On-site

$19 - $22/hr

Operations Dispatcher - Customer Support Roseville, MI Onsite Role: Day Shift 9AM to 9PM Night ... Managing Requests: Efficiently handling urgent pickup and delivery requests, ensuring all orders ...

... Manager.] • Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager. • Works with routing specialists to optimize routes. • Fields ...

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Dispatcher Manager information

See Michigan salary details

$26.1K

$54.8K

$90.2K

How much do dispatcher manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for dispatcher manager in Michigan is $54,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $62,300.00 per year, depending on experience, location, and employer.

What is a dispatcher manager?

Dispatcher Managers are professionals responsible for overseeing the operations of dispatch teams that coordinate the movement of vehicles, personnel, or goods. They manage schedules, monitor performance, and ensure that dispatchers communicate effectively with drivers or field personnel. Dispatcher Managers also handle problem-solving, maintain compliance with regulations, and often implement strategies to improve efficiency. Their leadership ensures that services are delivered safely and on time, making them essential in industries like transportation, emergency services, and logistics.

What is the difference between Dispatcher Manager vs Dispatcher?

AspectDispatcher ManagerDispatcher
Required CredentialsHigh school diploma; some roles prefer logistics or management certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, overseeing dispatch operationsField or office, coordinating vehicle or personnel dispatch
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, emergency services, delivery services
Common Search & ComparisonDispatcher Manager vs Dispatcher

The Dispatcher Manager typically oversees dispatch teams, manages operations, and requires some management experience or certifications. In contrast, a Dispatcher handles day-to-day dispatching tasks, often with less formal education. Both roles are vital in logistics and transportation industries, but the Manager has broader responsibilities and supervisory duties.

What are the key skills and qualifications needed to thrive as a dispatcher manager?

To thrive as a Dispatcher Manager, you need expertise in logistics coordination, problem-solving, and staff management, usually backed by experience in dispatch or transportation and sometimes an associate degree. Familiarity with dispatch software, GPS tracking systems, and fleet management tools is typically required. Strong leadership, communication, and decision-making skills help foster effective team coordination and quick response to emergencies. These abilities are crucial to ensure efficient operations, timely deliveries, and high customer satisfaction.

Is it hard to get hired as a dispatcher manager?

Getting hired as a dispatcher manager can be competitive, often requiring relevant experience in logistics, transportation, or dispatching, along with strong organizational and communication skills. Employers may also prefer candidates with certifications such as a Commercial Driver's License (CDL) or dispatching training. Having familiarity with dispatch software and a proven track record in managing schedules and teams can improve job prospects.

What are some common challenges faced by dispatcher managers and how can they be addressed?

Dispatcher Managers often face challenges such as managing high-pressure situations, ensuring timely communication between dispatchers and field teams, and adapting quickly to last-minute changes or emergencies. Effective problem-solving skills, strong leadership, and implementing robust scheduling systems can help address these challenges. Regular training sessions and fostering a collaborative environment also contribute to smoother operations and improved team morale.
What are the most commonly searched types of Dispatcher jobs in Michigan? The most popular types of Dispatcher jobs in Michigan are:
What are popular job titles related to Dispatcher Manager jobs in Michigan? For Dispatcher Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Dispatcher Manager jobs in Michigan look for? The top searched job categories for Dispatcher Manager jobs in Michigan are:
What cities in Michigan are hiring for Dispatcher Manager jobs? Cities in Michigan with the most Dispatcher Manager job openings:
Infographic showing various Dispatcher Manager job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $54,813 per year, or $26.4 per hour.

Campus Safety Dispatch Manager

Calvin University

Grand Rapids, MI • On-site

Full-time

Posted 15 days ago


Job description

Calvin University
Job Description
Job Title: Dispatcher Manager
Department: Campus Safety
Reports To: Director of Campus Safety
Status: Full-time, Hourly
SUMMARY
This position is accountable for the safety and security of the campus through the coordination of all Campus Safety Dispatch functions and activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Supervises student and full-time/part-time staff dispatchers. Coordinates and manages the scheduling of all dispatchers. Provides training for new dispatchers, as well as on-going training for existing dispatchers, including training in all dispatch computer systems including computer aided dispatch, access control, video monitoring, emergency notification systems, and Microsoft Suite. Responsible for the maintenance and timely updates of dispatch procedures manual, training binders, and all other dispatch resources. Present requests/recommendations to the director of Campus Safety for changes and updates to dispatch protocols, equipment, and staffing. Assists/coordinates with the physical security specialist and the access control vendor on solutions to issues with the access control system. Fosters relationships with local law enforcement dispatch centers with respect to emergency calls and dispatching. Performs all of the Essential Duties and Responsibilities of a student dispatcher, including:
  • Manages both emergency and non-emergency calls for service.
  • Dispatch officers to calls for service, and record call information into the Computer Aided Dispatch (CAD) System.
  • Monitors alarm systems (Including door, fire, panic, intrusion, card watch and AED alarms), cameras system, weather system, and AppArmor/KnightGuard. Disseminates appropriate information to officers per dispatch protocol.
  • Initiates emergency notifications through the university's notification system.
  • Ensures all information at dispatch center is accurate and current.

SUPERVISORY RESPONSIBILITIES
This position is responsible for hiring/firing/training and conducting performance reviews of all dispatchers. Additionally, this position is responsible for ensuring all dispatch shifts are fully staffed.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED SKILLS
This position requires an associate degree (A.A.) or three to five years' related experience (in the criminal justice field) and supervisory experience preferred; or an equivalent combination of education and experience. Strong communications skills are essential. Familiarity with emergency management and Incident Command Systems (ICS). Must be available and flexible to periodically work weekends, evening, and holidays. Must be a collaborator, able to be flexible and collaborative with a variety of people and personalities. Must be able to manage confidential information.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work in this position is performed with routine office conditions, usually without exposure to hazardous or unpleasant conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Walking and standing
  • Possess a valid driver's license.
  • No criminal record
  • Lifting and carrying of objects 5-20 pounds or more.

FAITH and EDUCATIONAL COMMITMENT
1. Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church.
2. A commitment to the Christian faith and to the integration of faith, learning, and student development.
DIVERSITY COMMITMENT
Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.